Scott and Radio New Zealand Ltd -1998-044
Members
- S R Maling (Chair)
- J Withers
- L M Loates
- R McLeod
Dated
Complainant
- M Scott
Number
1998-044
Programme
CheckpointBroadcaster
Radio New Zealand LtdChannel/Station
National Radio
Summary
A rally was held in Wellington on 10 December 1997 protesting against some of the
government's policies. The speakers were Maxine Gay of the NZ Trade Union
Federation, Ross Wilson from the NZ Council of Trade Unions, and MPs Laila Harre
and Peter Hodgson. Actualities from the speeches of the latter three were included in
that day's Checkpoint, broadcast on National Radio between 5.00–6.00pm each
weekday.
Mr Scott complained to Radio New Zealand Ltd, the broadcaster, that the omission of
any reference to Ms Gay, and the omission of her significant contribution, were
breaches of the broadcasting standards relating to balance and accuracy.
In response, RNZ explained that an original item covering the rally had been prepared
for broadcast, which had included some actuality from Ms Gay, but it had to be edited
to comply with time restraints. It maintained that the omission of the reference to Ms
Gay in the 5.00pm bulletin, and the omission later of some actuality from her speech,
did not result in a broadcast which breached the standards. There had been reference
to Ms Gay in other bulletins, RNZ said, and the points she made at the rally were
dealt with satisfactorily from the balance perspective given the actualities carried of
the other speeches. It declined to uphold the complaint.
Dissatisfied with RNZ's decision, Mr Scott referred the complaint to the Broadcasting
Standards Authority under s.8(1)(a) of the Broadcasting Act 1989.
For the reasons below, the Authority declines to uphold the complaint.
Decision
The members of the Authority have listened to the Checkpoint item complained
about, and to the parts of the National Radio news bulletins at 5.00 and 6.00pm that
day which referred to the rally. They have also read the correspondence (summarised
in the Appendix). In this instance, the Authority determines the complaint without a
formal hearing.
The government's policy on holidays was the focus of a rally at Parliament on 10
December 1997. The speakers were Maxine Gay of the Trade Union Federation,
Ross Wilson of the Council of Trade Unions, and MPs Laila Harre and Peter
Hodgson.
Actualities from the speeches of the latter three were included on Checkpoint.
Checkpoint is a current affairs programme which is broadcast by RNZ on National
Radio between 5.00 and 6.00pm each weekday.
Mr Scott complained to RNZ about the omission of Ms Gay's comments. Pointing
out that she had drawn the biggest response at the rally, he described the omission as
censorship, and argued that the broadcast breached standards R9 and R16 of the Radio
Code of Broadcasting Practice.
Standard R9 requires broadcasters:
R9 To show balance, impartiality and fairness in dealing with political
matters, current affairs and all questions of a controversial nature, making
reasonable efforts to present significant points of view either in the same
programme or in other programmes within the period of current interest.
Standard R16 reads:
R16 News must be presented accurately, objectively and impartially.
In its response to Mr Scott, RNZ advised that its Complaints Committee had
considered the following matter:
The Editorial Policy Manager reported on the complaint, and also obtained and
consolidated the reports of staff concerned. At the request of the Committee,
he initiated discussions with all staff likely to be involved in such last-minute
duration issues. Some improved options have been identified to be available
under such last-minute, pressure-of work duration adjustments.
While the Complaints Committee is unable to agree that any inaccuracy or
unfairness in terms of the Statutory Standards occurred in the present case,
there is no doubt that the reporter who had prepared the original "wrap-around"
had put together a more complete story than that which went to air. The nature
of radio news and "breaking" current affairs coverage is such that similar
situations will regularly arise in the future.
Noting that its Complaints Committee fully supported the editorial right to cut and
shape a programme, RNZ added:
As often with topical immediate radio news, the item became available towards
the "last minute". All radio programmes are subject to tight timing to meet exact
schedules and overall duration of a programme must be right, although a
producer can take a flexible approach to the duration of individual parts. It
should be understood that Checkpoint is a programme consisting partly of
ready-recorded "packages" to be played in on cue; of live presentation; and
sometimes of a live report on link or line. A producer is responsible for on-air
presentation, and last-minute adjustments required.
For the programme in question, the "package" put together by the reporter was
longer than the "space" which had been left for it. It therefore had to be cut, and
cut in the most rapid way possible, since air time was almost reached. The
editorial/production decision was taken to cut the Trade Union Federation
content because (i) it was the duration to be saved; and (ii) it involved the
smallest number of edits possible (two), tying up as briefly as possible two
recorders required for imminent programme presentation.
RNZ pointed out that the organisational role of the TUF and Ms Gay's participation
had been referred to in the introduction of the Checkpoint package, and in the news
bulletin at 6.00pm.
In view of its editorial practices, RNZ declined to uphold the complaint under
standard R16. As Ms Gay's views had supported and elaborated on the matters
advanced by the other speakers from whom extracts were broadcast, RNZ did not
accept that the balance requirement of standard R9 had been contravened.
When he referred his complaint to the Authority, Mr Scott, pointed out that, despite
the conclusions reached by RNZ through what he described as its "verbal
gymnastics", the focus of his complaint was the suppression of Ms Gay's significant
point of view.
In its report to the Authority, RNZ contended that the substantive issues raised by
Mr Scott had been addressed. Some of the matters covered in the report to Mr Scott,
it acknowledged, did not deal with issues which he had raised. However, as it had
explained to him, he had been sent a copy of the decision on another complaint about
the same matter which had raised a broader range of issues, and had alleged breaches of
a greater number of standards.
On the issue of censorship, RNZ advised the Authority:
The Company has not responded specifically to allegations of "censoring",
"suppression" and the like. It regrets that listeners should seriously take and
hold such a position from which to make a complaint, but does not believe it
likely to be useful to incorporate denials of such accusations in a formal
complaint response. In the Company's view, far more important than such
responses is the identification of the need to ensure staff understanding of the
need to take care that, when last-minute cuts for duration are made, material so
removed does not require to be restored in briefer form.
In its consideration of the matters raised by Mr Scott in this complaint, the Authority
does not perceive any matters which would endanger the requirements in standard
R16 for accuracy, objectivity and impartiality. Accordingly, that aspect is not
upheld.
Under standard R9, Mr Scott alleged that the item was unbalanced as it did not
contain Ms Gay's views.
RNZ has explained that her contribution was included in the package prepared for
broadcast but, because of time restraints, it had been deleted from the coverage of the
rally which was broadcast during Checkpoint. The Authority accepts this explanation
as to the reason why actuality from Ms Gay was not included in the item. The
Authority is satisfied that there is no element of censorship as alleged by the
complainant.
The Authority acknowledges, and accepts, that the editorial practices in themselves
are not a matter of broadcasting standards, and that they thus are procedures with
which it is not directly concerned. The Authority may become involved, however,
when it is required to determine a complaint that a broadcast is unbalanced, and it is
alleged that the issue being considered was not dealt with in a way which showed
balance, impartiality and fairness. These are the criteria under which the Authority
determines Mr Scott's complaint on this occasion.
The most straightforward way to determine the balance of the item would be to listen
to the extracts from Ms Gay's speech which were prepared for broadcast, but which
were deleted because of time constraints. That is not possible because RNZ advised
that the material is no longer available.
In these circumstances, the Authority assesses the other material contained in the
correspondence. It notes that RNZ maintained that Ms Gay's views were similar to
those of the speakers who were broadcast. It also notes that Mr Scott, in his initial
letters of complaint about the broadcast and which referred to censorship, did not
specifically cite significant content in Ms Gay's speech which differed markedly from
that of the other speakers. Neither did he raise such specific content in his letter of
referral to the Authority which dealt with a number of matters covered by RNZ.
Accordingly, while the Authority notes that Mr Scott considered Ms Gay to be the
speaker who was received most enthusiastically at the rally, it has no reason to believe
from the correspondence it has read that she advanced a significant point of view
which was not addressed by any of the other speakers. In these circumstances, the
Authority does not accept that the balance requirement in standard R9 was
contravened.
For the above reasons, the Authority declines to uphold the complaint.
The Authority concludes by dealing with an issue raised by RNZ in the
correspondence in relation to the other complaint it received about the Checkpoint
item. It is not a matter raised by Mr Scott. However, the Authority brings it up to
ensure that its approach to the issue is known when the standard is raised in a
complaint.
The standard in issue is R21 which reads:
R21 It shall be the responsibility of each station to be fair in the allocation of
time to interested parties in controversial public issues. In exercising this
responsibility a station will take into account the news value of the
viewpoints offered and previous allotment of air time.
On the basis that standard R21 historically arose from and was applied to community
station coverage of local issues, and that it implied stop-watch programming which is
at variance with normal news procedures, RNZ suggested that it was no longer
relevant.
The Authority is not necessarily convinced that the standard should be repealed at
this stage. It does not accept that the standard implies stop-watch news
programming. Indeed, in decisions on complaints when the issue of the time allocated
to the different sides of an argument has been raised, the Authority has explicitly
stated that the quality of the argument, not its quantity, is the criterion on which
compliance will be assessed (eg decision 18/92, 14.5.92). There may be a case for
clarifying the purpose of this standard but that is a matter best pursued through the
consultation process.
Signed for and on behalf of the Authority
Sam Maling
Chairperson
30 April 199
Appendix
M Scott's Complaint to Radio New Zealand Ltd – 11 December 1997
Mr M Scott of Wellington complained to Radio New Zealand Ltd about the coverage
on Checkpoint, on 10 December 1997, of a rally against the government's policies
called jointly by the NZ Trade Union Federation and the NZ Council of Trade
Unions.
Mr Scott said that the four main speakers were Maxine Gay, president of the Trade
Union Federation, Ross Wilson, acting president of the Council of Trade Unions, and
Members of Parliament Laila Harre and Peter Hodgson. Pointing out that Ms Gay
had drawn the biggest response, Mr Scott said that her comments, unlike those from
the other three, were not carried by Checkpoint. Mr Scott described this as
censorship, and said that such gagging corresponded with the tactics under Thatcher in
Britain or Pinochet in Chile.
In a second letter dated 18 December, Mr Scott complained formally about breaches
of accuracy and balance in the Checkpoint broadcast, and nominated standards R9 and
R16 of the Radio Code of Broadcasting Practice.
Mr Scott reiterated the points made in the earlier letter, adding that Ms Gay's name
was not mentioned in the news at 5.00pm, unlike the other speakers, and although she
was named at 5.30pm, nothing more about her participation was reported. Noting
that Ms Gay had made some important points, Mr Scott concluded:
In view of the impact of the issues involved on the lives of working people
throughout the country and in view of the critical importance of the role
National Radio plays in providing an independent and impartial news service to
the public, I hope that this matter will not be trivialised but taken seriously and
successfully resolved.
RNZ's Response to the Formal Complaint – 21 January 1998
Explaining that it had also received a complaint from Mr Michael Gilchrist of the
Trade Union Federation along similar lines, RNZ sent Mr Scott a copy of its decision
to Mr Gilchrist.
The letter to Mr Gilchrist noted that the complaint had been assessed under standards
R5, R16, R9 and R12/13, and declined in full. RNZ noted that its Complaints
Committee had attached the following memorandum to its report.
The Editorial Policy Manager reported on the complaint, and also obtained and
consolidated the reports of staff concerned. At the request of the Committee,
he initiated discussions with all staff likely to be involved in such last-minute
duration issues. Some improved options have been identified to be available
under such last-minute, pressure-of work duration adjustments.
While the Complaints Committee is unable to agree that any inaccuracy or
unfairness in terms of the Statutory Standards occurred in the present case,
there is no doubt that the reporter who had prepared the original "wrap-around"
had put together a more complete story than that which went to air. The nature
of radio news and "breaking" current affairs coverage is such that similar
situations will regularly arise in the future.
RNZ's report initially considered the extent that the standards cited by Mr Gilchrist
were applicable. This was not applicable to Mr Scott's complaint which confined its
concern to standards R9 and R16, which RNZ accepted were relevant.
RNZ's Complaints Committee then gave full support to the editorial right to cut and
shape a programme, provided that balance was not affected.
With regard to standard R16, the Complaints Committee "categorically" rejected the
suggestion of censoring. RNZ, it continued, unlike the situation encountered in some
newspapers, had no "editorial policy". On this occasion, the reporter who attended
the event put together a package including four cuts of actuality recorded at the rally.
It continued:
As often with topical immediate radio news, the item became available towards
the "last minute". All radio programmes are subject to tight timing to meet exact
schedules and overall duration of a programme must be right, although a
producer can take a flexible approach to the duration of individual parts. It
should be understood that Checkpoint is a programme consisting partly of
ready-recorded "packages" to be played in on cue; of live presentation: and
sometimes of a live report on link or line. A producer is responsible for on-air
presentation, and last-minute adjustments required.
For the programme in question, the "package" put together by the reporter waslonger than the "space" which had been left for it. It therefore had to be cut, and
cut in the most rapid way possible, since air time was almost reached. The
editorial/production decision was taken to cut the Trade Union Federation
content because (i) it was the duration to be saved; and (ii) it involved the
smallest number of edits possible (two), tying up as briefly as possible two
recorders required for imminent programme presentation.
RNZ then pointed out that Ms Gay's participation and the organisational role of the
TUF had been referred to in the introduction to the longer Checkpoint Package, and to
in the bulletin at 6.00pm. Taking into account the references which were included at
the different stages, RNZ did not accept that a breach of standard R16 had occurred.
Turning to standard R9, RNZ recorded that it did not now have available the material
recorded but not broadcast. Noting that balance referred to points of view, not
people, RNZ wrote:
However, the Committee had available a full report from the News Policy
Manager, and also from the reporter who covered the rally. The Committee
began consideration of this part of the complaint by examining the thrust of the
address given by Maxine Gay. It was apparent to the Committee that the TUF
views put forward by Ms Gay were not in competition with those of the CTU,
and while the Committee noted the opinion expressed in the complaints that
Maxine Gay had made points differing from those expressed by the three other
speakers, the Committee was unable to accept that in this instance she had
expressed views "in competition" or in contradiction.
Because Ms Gay's views had supported and elaborated the opinions of the other
speakers, rather than advance contrary views, RNZ did not accept that the balance
requirement in s.4(1)(d) of the Act, or standard R9, had been contravened.
After dealing with the standards R12/13, R5 and R19 aspects of the complaint, RNZ
declined to uphold the full complaint.
Mr Scott's Referral to the Broadcasting Standards Authority – Received 10
February 1998
Dissatisfied with RNZ's response, Mr Scott referred the complaint to the
Broadcasting Standards Authority under s.8(1)(a) of the Broadcasting Act 1989.
Maintaining the matters raised in his original letter of complaint, Mr Scott made two
specific points about RNZ's reply.
First, he expressed surprise that the tape of Ms Gay's contribution had not been
retained. "A full report from the News Policy Manager, and also from the reporter is
no substitute", Mr Scott wrote.
Secondly, Mr Scott maintained that RNZ had not answered the points in the original
letter. However, he added, "by a remarkable feat of verbal gymnastics", RNZ had
decided that Ms Gay had received appropriate credit for organising the protest. That
was not a point of his complaint, the complainant stated, adding that he had expressed
concern rather, that Ms Gay's significant point of view was suppressed.
RNZ's Response to the Authority – 18 March 1998
While addressing the specific points made by Mr Scott, RNZ commented:
The Authority will, of course, understand that these comments are all additional
to the substantive formal decision, which remains the core of the Company's
response to the complaint. With regard to the Company's original decision,
while a complaint of breach of statutory standards was not upheld, the
Authority is invited to note that the Company recognises the potential risk of
the type of editorial decision under review and has taken action accordingly.
Turning to Mr Scott's comment about the tape, RNZ pointed out that there was no
statutory obligation to retain material which is not broadcast. RNZ added that the
reporter's notes and recollection of the event had been retained and were available for
inspection if necessary. RNZ also referred to the practical limitations of retaining
material in full.
As for Mr Scott's other point, RNZ noted that its letter of 21 January dealt with two
distinct complaints. Nonetheless:
The Company believes that nothing substantive was left not addressed. The
question of credit for the organising of the rally was a response to the TUF
complaint, which had suggested that reports had omitted to report that fact.
That suggestion is not attributed to M Scott. Nevertheless, it is relevant to the
Scott complaint that steps were taken within the 1-hour cycle to report Maxine
Gay's participation in the rally and the TUF's co-organising role.
To assist the Authority understand the matters raised in the earlier report sent to Mr
Scott, RNZ enclosed a copy of the complaint it had received from Mr Gilchrist as
Acting Secretary of the NZ Trade Union Federation.
On the issue of censorship, RNZ observed:
The Company has not responded specifically to allegations of "censoring","suppression" and the like. It regrets that listeners should seriously take and
hold such a position from which to make a complaint, but does not believe it
likely to be useful to incorporate denials of such accusations in a formal
complaint response. In the Company's view, far more important than such
responses is the identification of the need to ensure staff understanding of the
need to take care that, when last-minute cuts for duration are made, material so
removed does not require to be restored in briefer form.
Mr Scott's Final Comment
Mr Scott did not respond to the Authority's invitation for a final comment on RNZ's
report.