BSA Decisions Ngā Whakatau a te Mana Whanonga Kaipāho

All BSA's decisions on complaints 1990-present
All Decisions
Golden and Radio New Zealand Ltd - 2019-027 (29 October 2019)

The Authority has declined to determine a complaint that a broadcast covering the name change of an investment and advisory group from ‘First NZ Capital’ to ‘Jarden’ was inaccurate finding that the complaint was frivolous, trivial and vexatious. The Authority ordered the complainant to pay a reasonable portion of costs to the broadcaster to compensate for the time and resources spent in dealing with the complaint.

Declined to Determine: Accuracy

Order: Section 16(2)(a) – $200 costs to the broadcaster

EJ, Oughton & Gulf Harbour Healthcare Ltd and Television New Zealand Ltd - 2019-035 (29 October 2019)

Two complaints from the subjects of a Fair Go investigation have not been upheld. The investigation focussed on the sale of a massage product to an elderly man with severe foot pain. The Authority found the privacy of the salesperson was not breached through the brief broadcast of their business card which contained their image and contact details. The Authority found this did not amount to a highly offensive disclosure of private information. The Authority also found the broadcasts did not breach the balance, accuracy and fairness standards, finding that the broadcasts were unlikely to significantly misinform viewers regarding the sale of the product and the product itself. The Authority also found that, while there was public interest in the story, it did not amount to a controversial issue of public importance for the purposes of the balance standard. Finally, the Authority found the company responsible for the sale and the company’s founder had been treated fairly by TVNZ.

Not Upheld: Privacy, Balance, Accuracy, Fairness

CA and Television New Zealand Ltd - 2019-042 (29 October 2019)

The Authority did not uphold a complaint that an episode of Sunday about voluntary ‘DIY’ sperm donation in New Zealand, and in particular the complainant’s history of frequent sperm donations, breached broadcasting standards relating to privacy, fairness and accuracy. The Authority found there was a high level of public interest in discussing the risks associated with using DIY sperm donors, as well as CA’s extensive donation history in particular, which outweighed the potential harm to CA. The Authority concluded the programme did not disclose any private information about CA, and overall CA was treated fairly and was given a fair and reasonable opportunity to comment in response to allegations made about him in the programme. Doorstepping CA (approaching him on the street with cameras rolling) was not unfair in the circumstances, and he willingly engaged in a lengthy interview with the reporter. Finally, the Authority did not consider the programme contained any inaccurate statements of fact or would have misled viewers.

Not Upheld: Privacy, Fairness, Accuracy, Good Taste and Decency, Programme Information

Golden and Radio New Zealand Ltd - ID2019-046 (10 October 2019)

The Authority found it had no jurisdiction to determine a complaint about a segment on Nine to Noon because the complaint did not explicitly or implicitly identify any broadcasting standards breached by the broadcast.

Declined Jurisdiction

Hayes and Radio New Zealand Ltd - 2019-047 (10 October 2019)

The Authority has not upheld a complaint that quotes from the book ‘Everything is F*cked’ by Mark Manson, broadcast as part of a review of that book, breached the good taste and decency, programme information and violence standards. The Authority noted that the right to freedom of expression allows individuals to express themselves in their own words, provided this does not cause undue harm. In this case, the nature of the item was clearly signalled by the introduction, and the quotes were contextualised by the reviewer who was using them as examples to emphasise and support his criticism of the book. This enabled listeners to make an informed decision about their listening and that of children in their care. Taking into account contextual factors, such as the adult target audience of Nine to Noon and RNZ National, the broadcast was unlikely to unduly distress or disturb listeners, and children were unlikely to have been listening.

Not Upheld: Good Taste and Decency, Programme Information, Violence

Hurley and Radio New Zealand Ltd - 2019-043 (10 October 2019)

The Authority did not uphold a complaint that an item on Insight that investigated the history and current state of far-right, alt-right and nationalist ideologies breached broadcasting standards. The Authority found the broadcast was balanced as it contained a range of significant perspectives. The Authority also found people who hold these ideologies do not amount to an ‘organisation’ for the purposes of the fairness standard and therefore that the fairness standard does not apply.

Not Upheld: Balance, Fairness

Lethborg and MediaWorks TV Ltd - 2019-053 (10 October 2019)

The Authority has not upheld a complaint that a comment made by Dai Henwood referring to the Mountain City Fiddlers breached the good taste and decency and children’s interests standards. The comment, which was made while introducing a country music-themed section in Dancing with the Stars, was found to be within audience expectations for the programme, the presenter, and PGR programmes in general. It was unlikely to cause widespread offence or adversely affect child viewers, and did not reach the threshold requiring regulatory intervention.

Not Upheld: Good Taste and Decency, Children’s Interests

Newlove and NZME Radio Ltd - 2019-052 (10 October 2019)

The Authority has not upheld a complaint that a radio host’s description of a rugby match between the Blues and the Crusaders as ‘a battle of good versus evil’ breached broadcasting standards. The Authority found that the comment was used to describe a competitive sporting rivalry between the Blues and the Crusaders and in context it was not likely to cause undue distress or harm. The Authority determined that the comment was not unfair to the Crusaders as it was a general comment about the nature of the match, and that there was no identified section of the community for the purposes of the discrimination and denigration standard. The Authority also emphasised the importance of freedom of expression and the value of hearing the authentic New Zealand voice.

Not Upheld: Good Taste and Decency, Fairness, Discrimination and Denigration

Staples & Claims Resolution Service Ltd and Television New Zealand Ltd - 2019-038 (30 September 2019)

The Authority did not uphold a complaint that an episode of Sunday about legal proceedings brought against Claims Resolution Service Ltd breached the accuracy or fairness standards. The programme discussed the service provided by Bryan Staples and Claims Resolution Service Ltd to Christchurch home owners looking for help to resolve claims with their insurance companies and the Earthquake Commission after the Canterbury earthquakes. The Authority found that none of the statements made about the proceedings raised by the complainants were inaccurate or misleading. The Authority also found that the edited version of a phone call between Mr Staples and John Campbell that was broadcast fairly and accurately reflected the tenor of the views expressed by Mr Staples. Finally the Authority found that TVNZ gave Mr Staples a fair and reasonable opportunity to comment prior to the broadcast.

Not Upheld: Accuracy, Fairness

Singh and Television New Zealand Ltd - ID2019-050 (30 September 2019)

The Authority received a complaint about a promo for a scheduled programme Seven Sharp which was viewed on TVNZ’s Facebook page. The Authority declined to determine the complaint under s11(b) of the Broadcasting Act 1989. The Authority acknowledged that it raised complex issues of jurisdiction arising from the online environment, which had not yet been determined by the Authority. Taking into account its assessment of the substance of the complaint, which it considered was unlikely to result in a finding of a breach of standards, the Authority declined to determine the complaint.

Declined to determine: Violence, Law and Order, Discrimination and Denigration

1 2 3 ... 374