Miller and Smith and Television New Zealand Ltd - 1997-123, 1997-124
Members
- S R Maling (Chair)
- A Martin
- L M Loates
- R McLeod
Dated
Complainant
- R J A Miller, L Smith
Number
1997-123–124
Programme
HolmesBroadcaster
Television New Zealand LtdChannel/Station
TVNZ 1Standards Breached
Summary
A studio debate between Susan Wood, the presenter, Pam Corkery MP and Muriel
Newman MP, in which Dr Newman was asked to defend the contents of her new
cookbook was broadcast on Holmes on 2 June 1997 at 7.00pm.
Mr Miller of Invercargill and Mrs Smith of Whangarei each complained to Television
New Zealand Ltd, the broadcaster, that the discussion was unfair to Dr Newman, and
was unbalanced and partial. The complainants both maintained that the debate
amounted to a malicious attack on her, and that the presenter acted unprofessionally
by revealing her bias against Dr Newman.
In its response, TVNZ advised that it considered Dr Newman was given a fair and
balanced hearing and, noting that she "competently deflected" criticism from her
political opponent, that her point of view was well articulated. Accepting that the
debate was boisterous and at times drifted off the point, TVNZ maintained that Dr
Newman was given an adequate opportunity to respond to the criticism of the book
and the suggestion that it was patronising to the poor. It declined to uphold the
complaints.
Dissatisfied with that decision, the complainants each referred their complaint to the
Broadcasting Standards Authority under s.8(1)(a) of the Broadcasting Act 1989.
For the reasons given below, the Authority upholds the complaints that the item was
unfair to Dr Newman.
Decision
The members of the Authority have viewed the item complained about and have read
the correspondence (summarised in the Appendices). On this occasion, the Authority
determines the complaints without a formal hearing.
A studio interview with Muriel Newman MP, marking the publication of her
cookbook "Feasting on the smell of an oily rag" was conducted by presenter Susan
Wood. Pam Corkery MP also took part in the discussion. The interview was
broadcast by Television New Zealand Ltd on the Holmes programme on TV One at
7.00pm on 2 June 1997. During the item Dr Newman was asked about her reasons for
writing the book, and to respond to the criticism that its tone was "patronising to the
poor".
Mr Miller of Invercargill and Mrs Smith of Whangarei both complained to TVNZ that
the interview was unfair, biased, and poorly conducted, and that the presenter failed
to act impartially. They each objected to the derisory comments made both by the
presenter and Ms Corkery about some of the recipes, including the one on how to boil
carrots. Both complainants pointed out that the recipe had not been read out in full
and included more than just throwing carrots in water, as implied by the presenter.
Mr Miller and Mrs Smith also took exception to the presenter giving her personal
views on the book and its contents, and to her taking sides with Ms Corkery against
Dr Newman. They also objected to a discussion of the book's price.
TVNZ advised that it considered the complaint against standards G4 and G6 of the
Television Code of Broadcasting Practice. Those standards require broadcasters:
G4 To deal justly and fairly with any person taking part or referred to in
any programme.
G6 To show balance, impartiality and fairness in dealing with political
matters, current affairs and all questions of a controversial nature.
Before addressing the specifics of the complaints, TVNZ asserted that while Holmes
was a current affairs programme, it fell into a different category than other current
affairs programmes. It described the programme as having become established as
"personality driven", adding that its presenters were encouraged to provoke debate by
seeding discussion with personal viewpoints.
It considered that Dr Newman was given a fair and balanced hearing and that her point
of view came through strongly. It did not deny that the debate was boisterous, or that
at times it strayed from the point and became political rather than analytical. To the
criticism that the presenter introduced her personal views about the book's content,
TVNZ responded that it was clear that she was giving her personal view, and
maintained that it was acceptable because Dr Newman was given an opportunity to
respond to it fully.
TVNZ suggested that the complainants had missed the point of the debate, and
rejected Mrs Smith's assertion that the item was to be a simple interview for a new
cookery book. What was at issue, according to TVNZ, was the content of the book
and the suggestion that it was patronising to the poor. The discussion about its price
was relevant, TVNZ asserted, because the book was being sold to those who could
least afford it.
On the issue of standard G4, TVNZ concluded that Dr Newman was not treated
unfairly. Although she was asked some hard questions, it considered she was treated
justly and fairly. With respect to the complaints about lack of balance and
impartiality, TVNZ responded that it believed Dr Newman was given ample time to
respond, and did so competently. It saw no reason why the presenter's views could
not be advanced, provided that it was clear they were personal views. TVNZ
maintained that Dr Newman was given the same opportunity to respond as she would
have had if the presenter had confronted her with someone else's views. It declined to
uphold the complaints.
In reaching its decision on the complaints, the Authority takes into account the
following factors: the structure of the discussion, the roles of the guests, the content
of the discussion and the presenter's role.
Interest in the item was generated by the fact that a new MP was the co-author of a
cookbook designed for those on low incomes. On the day of the book's launch she
was invited to discuss some aspects of the book which were deemed by the presenter
to be controversial and patronising, such as basic recipes on how to cook carrots, and
ideas for breakfasts which included toast and marmite. Pam Corkery MP also took
part in the discussion, and together she and the presenter challenged some of the
presumptions made in the book about a lack of knowledge of basic food preparation,
and questioned Dr Newman's purpose in writing it. Dr Newman was, as TVNZ
noted, given an opportunity to describe the book's focus, and to point out that many
people lacked knowledge of basic recipes which were both economical and nutritious.
However, the Authority notes, the item quickly degenerated into what it regards as a
pointless squabble in which the presenter and her guest attacked Dr Newman
personally, made dismissive and derisory remarks about the book, and questioned her
motives in writing it. In the Authority's view, the structure of the discussion was
inherently unfair to Dr Newman because the challenge to the book and its contents
came equally from presenter Susan Wood and guest Pam Corkery MP. Although Dr
Newman was a capable media performer, she was disadvantaged by the attack by both
other participants.
When it applies the standards on this occasion, the Authority decides to subsume the
complaint about the breach of standard G6 – the standard relating to balance and
impartiality - under standard G4, which is the standard dealing with fairness. It
considers the allegations about lack of balance and impartiality are eclipsed by the
clear breach of fairness. However when it considers the breach of standard G4, it
takes into account the unfairness which arose because of the presenter's apparent
partiality.
The Authority rejects TVNZ's contention that on this occasion the expression of the
presenter's personal opinion did not result in her treating the interview subject
unfairly. It is the Authority's view that the presenter failed to demonstrate
objectivity and adopted a partisan approach which was inappropriate in the
circumstances. Because the role of adversary and critic was undertaken by the studio
guest, Pam Corkery, a political opponent of Dr Newman, the Authority considers the
presenter's role should have been confined to ensuring that a balanced and fair
discussion ensued. In the event it did not, and because it resulted in unfairness to Dr
Newman, the Authority upholds the complaint that standard G4 was breached.
For the reasons set forth above, the Authority upholds the complaint that the
broadcast by Television New Zealand Ltd of an item on Holmes on 2 June 1997
between 7.00–7.30pm breached standard G4 of the Television Code of
Broadcasting Practice.
Having upheld a complaint the Authority may make an order under s.13 of the
Broadcasting Act 1989. It does not intend to do so on this occasion because of the
relatively inconsequential nature of the item.
Signed for and on behalf of the Authority
Sam Maling
Chairperson
25 September 1997
Appendix I
R J A Miller's Complaint to Television New Zealand Ltd – undated
Mr Miller of Invercargill complained to Television New Zealand Ltd about an item on
Holmes broadcast on 3 June 1997 at 7.00pm.
A debate between the presenter, Susan Wood, Pam Corkery MP and Muriel Newman
MP concerned a cookbook written by Dr Newman. In Mr Miller's view, it appeared
to be a destructive squabble which attempted to demolish the book and showed no
fairness or objectivity. He complained that the presenter did little to maintain order
and showed her impartiality by siding with Ms Corkery.
He contended that no attempt was made to clarify the point of the interview, or to
facilitate an ordered discussion on anything.
Mr Miller considered the interview was unfair, biased, and poorly conducted.
TVNZ's Response to the Formal Complaint – 11 June 1997
TVNZ advised that it considered the complaint under standards G4 and G6 of the
Television Code of Broadcasting Practice. Before addressing the specifics of the
complaint, it noted that Holmes, while regarded as a current affairs programme, fell
into a different category than the more orthodox current affairs programmes and that it
had become established as "personality driven" in which the journalist was encouraged
to provoke debate by seeding discussion with personal viewpoints. It added that
expressing an opinion did not preclude an interviewer from treating an interview
subject in a fair and balanced manner.
After close examination of the item, TVNZ advised that it believed Dr Newman was
given a fair and balanced hearing.
TVNZ noted that the item began with the presenter spelling out some of the more
controversial recipes to be found in the book, such as how to boil carrots, and
suggestions for breakfast which included toast and marmite. The debate began with
Dr Newman explaining the rationale for publishing the book and insisting that the
criticisms were unjustified because many young people starting out did not have a lot
of knowledge about cooking.
In TVNZ's view, Dr Newman's point of view came through strongly in the book and
it considered the inevitable political sniping from Ms Corkery had been competently
deflected. It continued:
The debate was boisterous. We do not deny that. At times it did drift off the
point, becoming political rather than analytical, but that is always a risk in live
television where the studio guests are politicians as well as being articulate and
experienced media performers.
With respect to the presenter's comment that she personally found some of the
content of the book offensive, TVNZ responded that the remark was obviously
personal and that it was acceptable because Dr Newman was given an opportunity to
respond.
TVNZ considered that Mr Miller had missed the point of the debate. It noted that
what was at issue was the content of the book and the suggestion that it was
patronising to the poor.
With respect to the complaint under standard G4, it concluded that Dr Newman was
not unfairly treated, and that she was given ample time to respond and did so
competently.
On the matter of balance (standard G6), TVNZ considered both guests were treated
justly and fairly, adding that Dr Newman made a number of points which Ms Corkery
appeared unable to challenge. As far as the complaint that it was not impartial,
TVNZ responded that it saw no reason why the presenter's views should not be
advanced, provided that it was clear they were personal views.
TVNZ concluded that it was satisfied no standards were breached.
R J A Miller's Referral to the Broadcasting Standards Authority – received 18
June 1997
Dissatisfied with TVNZ's response, Mr Miller referred the complaint to the
Broadcasting Standards Authority under s.8(1)(a) of the Broadcasting Act 1989.
He maintained that the debate was an outrage and that his view was shared by many.
He noted that callers to talkback radio had condemned the item as tabloid television
journalism of the worst kind. He suggested that the Authority seek from TVNZ the
correspondence it had received about the matter.
Mr Miller rejected the implication in TVNZ's letter that because the item was
"personality driven", it was subject to a lesser standard of impartiality and fairness
than other current affairs shows.
In his view, the role of the host was to present both sides of an issue and in so doing
allow the audience to form an opinion without bias or prejudice. He considered the
presenter went too far when she said: "...some of this stuff I find personally
offensive..." When the presenter stated a personal view as a matter of fact, Mr Miller
argued that she thus sided with Ms Corkery, resulting in the balance being heavily
weighted against Dr Newman.
In Mr Miller's opinion, it was not the role of the host to state personal preferences.
He argued that particularly when a programme was "personality driven" the host's
opinion carried a great deal of weight in the minds of the audience.
Because the debate was unbalanced, Mr Miller continued, it was an unfair assault on
Dr Newman's integrity, and although she handled herself creditably, he did not believe
the media should create victims as it did in this case.
Mr Miller also took exception to the reference to boiling carrots and, noting that the
host and Ms Corkery had ridiculed the suggestion, pointed out that the entire recipe
was not read out. Equally unbalanced in his view was the reference to toast and
marmite, which he pointed out was simply one item from a list of suggestions. He
considered the extracts were so selective as to be demeaning, unbalanced and unfairly
representing the contents of the book. He quoted the description from the back cover
of the book which stated:
Feasting off the smell of an oily rag doesn't assume you know how to cook
already! It's a great little guide for everyone – flatters, youngsters, dads
cooking on mum's day off, and even 'real blokes' will be able to prepare
delicious mouth-watering meals without a lot of fuss and bother (no excuses
now, guys!).
In his view the producer and host did not read the back cover, or chose to ignore it.
He also noted that Ms Corkery was not asked whether it was unreasonable to expect
low income earners to grow their own fruit and vegetables - a recurring theme in the
book. In Mr Miller's view, that was a basic question, and should have been asked.
TVNZ's Response to the Authority – 24 June 1997
In a brief response, TVNZ pointed out that Dr Newman knew she was going into a
studio debate in which she would be asked to defend the content of her book and she
also knew how the introduction to the item would be framed.
With respect to Mr Miller's contention that it was not the host's job to express
personal preferences, TVNZ responded "Says whom?" It accepted that in certain
circumstances that may be correct, but in the genre of programmes such as Holmes it
saw nothing wrong with the expression of such views, provided they were clearly the
views of the host. It considered it a more honest approach than a question which may
begin with "some would say...".
TVNZ believed the extracts quoted from the book were reasonable and accurate. It
felt it was risible to suggest that carelessness or censorship was involved in leaving out
parts of the recipe on how to boil carrots.
Mr Miller's Final Comment
Mr Miller did not respond to the invitation to make a brief final comment.
Appendix II
L Smith's Complaint to Television New Zealand Ltd – 6 June 1997
Mrs Smith of Whangarei complained to Television New Zealand Ltd, through the
Broadcasting Standards Authority, about the interview with Dr Newman on Holmes
on 2 June 1997 at 7.00pm.
Mrs Smith considered that Dr Newman was treated disgracefully by Susan Wood, the
presenter, who "attacked Dr Newman shamelessly and unfairly."
In Mrs Smith's view, the role of a presenter was to act impartially and fairly and she
considered that Susan Wood failed in that responsibility. She also believed it was
unfair to take extracts from the book out of context.
With respect to the reference to cooking carrots, Mrs Smith pointed out that the text
included more than just throwing carrots in water, as implied by the presenter. The
reference to toast and marmite, she continued, was merely one of a number of ideas for
breakfasts. Mrs Smith continued:
The extracts were hardly balanced reporting and clearly set out to humiliate Dr
Newman and lined up Pam Corkery to assist. That is not good or fair
journalism – it is a disgrace.
In conclusion, Mrs Smith described the item as "a nasty – sneering – offensive and
premeditated attack with political undertones...".
TVNZ's Response to the Formal Complaint – 13 June 1997
TVNZ's response was almost identical to that to Mr Miller and is summarised in
Appendix I.
Mrs Smith's Referral to the Broadcasting Standards Authority – 5 July 1997
Dissatisfied with TVNZ's response, Mrs Smith referred the complaint to the
Broadcasting Standards Authority under s.8(1)(a) of the Broadcasting Act 1989.
Mrs Smith repeated that in her view, the item was a vicious attack on Dr Newman.
She noted that the Holmes show had intended to film the launch of the book that day,
but instead of filming the launch, Dr Newman was asked to take part in the show that
evening. However, she pointed out, the presenter did not even mention the launch of
the book, and instead made a malicious attack on Dr Newman.
Mrs Smith repeated that the recipes for boiled carrots and toast and marmite for
breakfast were not quoted in full and were taken out of context.
Mrs Smith rejected TVNZ's view that the Holmes programme was in a different
category than other news and current affairs shows. In her view, standards were there
to be observed.
Mrs Smith asked the Authority to request from TVNZ all the letters of protest it
received, as she knew that many had been sent. She enclosed a copy of a letter to The
Dominion on 10 June.
TVNZ's Response to the Authority – 23 July 1997
TVNZ advised that it had nothing further to add to its letter of 13 June.