District Police Commander of Northland and Civil Aviation Authority and Television New Zealand Ltd - 1995-136, 1995-137
Members
- J M Potter (Chair)
- L M Loates
- R McLeod
Dated
Complainant
- District Police Commander of Northland, Civil Aviation Authority
Number
1995-136–137
Programme
60 Minutes: "The Tragedy of Errors"Broadcaster
Television New Zealand LtdChannel/Station
TV2Standards Breached
Summary
The search and rescue operation for two Bay of Islands fishermen lost when their
boat, the "Allison J", overturned in rough weather in November 1994 was examined in
a 60 Minutes item broadcast on TV2 between 7.30–8.30pm on 14 May 1995. The
item reported that the families of the dead men asked why the rescue operation had
taken so long to mount and why local experts had not been invited to join the search.
The operation was described as one of the "great scandals of New Zealand Search and
Rescue".
The District Police Commander in Northland and the Civil Aviation Authority
complained to Television New Zealand Ltd, the broadcaster, that the programme was
inaccurate in parts and unbalanced. Each complainant listed a number of alleged
specific inaccuracies and maintained that the item gave insufficient consideration to the
officially requested independent report of the operation which concluded that there
were no significant grounds for criticism of the official agencies.
Disputing each specific alleged inaccuracy and arguing that the official report did not
bring the matter to an end when the relatives of the dead and the local people felt that
some key matters had not been answered, TVNZ declined to uphold the complaints.
Dissatisfied with TVNZ's decision, each complainant referred their complaint to the
Broadcasting Standards Authority under s.8(1)(a) of the Broadcasting Act 1989.
For the reasons below, the Authority upheld both complaints that the item was
unbalanced and ordered TVNZ to broadcast a summary of the decision and an
apology to the complainants.
Decision
The members of the Authority have viewed the programme complained about and
have read the correspondence - summarised in the appendices - which includes a
transcript. As is its practice, the Authority has determined the complaints without a
formal hearing.
The Programme
The "Tragedy of Errors" was the title of a 60 Minutes item broadcast on 14 May. It
dealt with the unsuccessful search for a boat – the "Allison J" and the death of its
crew. The crew consisted of two fishermen on what was described as a routine cruise
and who had set off flares which were seen on shore. The tone of the item was set in
the introductory comments when the reporter said:
This is the story of one of the great scandals of New Zealand Search and Rescue.
Two fishermen, two cousins, left to drown in a sea of bureaucracy. Two
drownings that the local community say should never have happened. They say
rescue officials could have recovered survivors, not bodies, not boats.
The two fishermen, the reporter continued, "did everything right to stay alive".
The item included interviews with the family members and, the reporter commented:
In any rescue, time is of critical importance, you have to move quickly andsurely. So you've got to ask yourself who would have had the skills and the
proximity to save the Allison J that fateful night. The so called experts, miles
away in Whangarei and Wellington or the local people who know these waters
like the backs of their hands and have the boats to search in all conditions?
A person who fished commercially in the area was interviewed and said that the boat
had been about half a mile from shore. A local who had seen a distress flare spoke of
watching the boat through binoculars and spending the following three hours passing
information to the Police which, he believed, was then relayed to a boat, the
"Ruawaka", searching for the "Allison J".
But, the item continued, the skipper of the "Ruawaka", in initiating a search, had acted
on advice from a neighbour and had not received any information from the Police. The
skipper was interviewed and confirmed that he had begun the search without hearing
from the Police.
As another important point, the reporter commented:
And time was running out for the two drowning men. Remember they were first
spotted and Police alerted while it was still daylight. Time enough for a rescue
helicopter to be sent from nearby Whangarei but Police waited too long to call
for the rescue chopper.
However, the reporter added, by the time the rescue helicopter received the call at
8.39pm, there was insufficient daylight to conduct a search. Moreover, the item
observed, had the call been made at 8.10pm – when the police were notified of the
flares – the two men might have been saved.
Another local commercial fisherman, Vern Tonks of the Whangaruru Radio Rescue
Service, was interviewed and said he was not asked to help. In addition, a commercial
fisherman from nearby Tutukaka said although he was in the area he was also not
asked to assist. One person from Tutukaka who was called on, Craig Sutherland, said
that he had assisted in looking for the bodies the following day.
The item reported the official response had been, at 2.00am the next morning, to ask
for an Air Force Orion to join the search.
There was a reference to an Independent Board of Inquiry which had investigated the
operation and which, despite minor criticisms, concluded that the officials had done all
they could for the missing men. However, the reporter stated, no one from the Rescue
Co-ordination Centre was willing to be interviewed about why the rescue went "so
deadly wrong".
The item finished with the comment:
One final point. We asked Whangarei Police why they waited a critical thirty
minutes before calling for a rescue helicopter. They maintain there was no delay,
that they called for the helicopter as soon as they learned of the emergency.
The Independent Report
At the request of the Director of Civil Aviation, Captain C B Thompson, marine
consultant, and Mr S W Quayle, aviation consultant, inquired into the search for the
"Allison J". It was recorded that the crew set off at least two hand-held red distress
flares – at about 7.50pm and 8.15pm. After the first flare was seen by locals, Mr
Collins, a DOC ranger, drove to a nearby vantage point, saw the "Allison J" low in the
water and, after seeing the second flare, asked his wife to call the police.
The record (noting that there were inaccuracies) included the following conflicting
information:
2010 Whangarei Police received report of flare sighting and called Whangarei
helicopter but advised too dark to operate.
About 2030 Whangarei Police advised of flare sightings.
The following points are made in the report under the heading Evaluation of the above
facts:
1. The flare sighting occurred about 45 minutes before dark.
2. The first report received of the sighting by Whangarei Police was about 20
minutes later.
3. The DOC ranger [Mr Collins] was called by a resident of Bland Bay about
20 minutes after the sighting.
4. The ranger went to a vantage point, set up a communications link with the
Police until well after dark and reported very unfavourable weather
conditions.
5. Whangarei Police called for a local helicopter search but was advised that
pending darkness prevented the helicopter's use.
6. A resident called out a local boat RUAWAKA which sailed about 40
minutes after the first flare sighting.
The next section was headed Comment on the above and recorded:
1. Unfavourable weather and loss of daylight mitigated against faith in the
success of the operation from the start.
2. The locals acted positively and responsibly, placing substantial faith in the
DOC ranger who acted as effectively as could be expected in the
circumstances.
3. The flare sighters believed they saw the vessel almost disappear from sight
due to becoming largely submerged. This information appears not to have
been adequately conveyed to or recorded by the Police.
4. The search by RUAWAKA in darkness, in unfavourable weather and
initially in the wrong place was little more than a gesture. (No suggestion
of criticism is intended on the efforts of the owner and his crew).
The report summarised its findings:
It is understandable that the local residents and the families of the deceased
voiced their criticisms at an early stage and this was due largely to ignorance and
misinformation concerning some relevant facts, and of a proper understanding of
an SAR operation.
Regardless of whether or not the facts support grounds for criticism three
factors weigh heavily in bringing about a sense of discontent in those close to the
scene of an SAR operation. They are:
1. the inability of individuals to be able to 'do something', with its
accompanying sense of frustration.
2. the fact that they may appear not to have been consulted when they have
local knowledge, even though such knowledge may be of little real
assistance in the particular case.
3. the concept that a search can be effectively conducted from inside a room
remote from the scene of the action.
In this case we have not found significant grounds for criticism of the conduct ofthe NRCC, the Police or other agencies involved in the SAR operation.
The Police provided the Authority with a copy of the Independent Report.
Standards
Both complainants alleged that the broadcast was inaccurate on a number of specific
points and, overall, unbalanced. The complaints were assessed by TVNZ under
standards G1 and G6 of the Television Code of Broadcasting Practice which require
broadcasters:
G1 To be truthful and accurate on points of fact.
G6 To show balance, impartiality and fairness in dealing with political
matters, current affairs and all questions of a controversial nature.
The Complaint from the Police
Overall, the Police complained that the item focussed excessively on the concerns of
the locals and the victims' whanau and that insufficient emphasis was given to the
finding in the Independent Report to the effect that there were no significant grounds
to criticise the actions of those involved in the Search and Rescue operation. Nine
specific points are raised in the complaint:
1) As the crew did not carry a marine VHF radio and was travelling too fast, they
had not done "everything right to stay alive" as the item maintained.
2) Three local experts had been involved in the search, Messrs Collins, Austin and
Blomfield.
3) No one at Rawhiti had been told of the emergency until the next day, as the item
stated, because it was some distance from where the flare was sighted and the
"Allison J" was not reported overdue until the following day.
4) Mr Collins, who saw a flare and the boat, estimated that the boat was some four
miles out but, when interviewed for the broadcast, was not asked for this
information. Instead, the opinion of locals that the boat was half a mile out was
given during the broadcast by a person who did not see a flare.
5) Mr Austin on the "Ruawaka" was relayed information from Mr Collins.
6) Mr Austin who, when advised by a local of the flare before the Police were
advised of the flare sighting, initiated a search and, the Police remarked:
The action on the part of the locals in mounting their own search and in
delaying calling the Police may have some bearing on the outcome of the
search.
7) The Police said the helicopter was called within six minutes of being advised of
the flare sighting. The programme cited the Independent Report time of 29
minutes which, the Police emphasised, was incorrect. Moreover, the complaint
stated, 60 Minutes had been told that the Independent Report was incorrect on
this point.
8) Neither the Police nor local Search and Rescue personnel had been advised of the
Whangaruru "volunteer radio rescue service" established by Mr Tonks in 1993.
9) The item was incorrect to state that the "Coda" had found the bodies. It was
diverted to pick them up after they had been located during an aerial search.
TVNZ's Response to the Police Complaint
TVNZ dealt with the nine specific points:
1) TVNZ said that there was no evidence that the "Allison J" was travelling too
fast and given the circumstances, it carried appropriate and adequate equipment.
In addition, it pointed out that, contrary to the instructions in the relevant
manuals, the National Rescue Co-ordination Centre was not informed as soon as
the Police began a class 2 search.
2) TVNZ questioned the extent of the experience of the locals named by the Police
and asked why those with an intimate knowledge of the local sea conditions
were not used.
3) TVNZ said it was important for the programme to record that the locals were
not informed of the search as the Police debrief had emphasised the importance
in such searches of vessels and visual searches when looking for people in the
water.
4) Mr Collins had not given 60 Minutes an eye witness account of sighting the flare.
The broadcast had included the opinion of an experienced commercial fishing
operator.
5) If the information from Mr Collins was relayed to Mr Austin on the
"Ruawaka", TVNZ asked, why was he searching in the wrong place?
6) If Mr Austin had not begun a search, TVNZ pointed out, there would have been
no boat search.
7) There was, TVNZ maintained, confusion as to the time of the first call to the
rescue helicopter. The information received from the Police on 4 May was too
late to incorporate into the item but, TVNZ noted, the Police comment was
included at the end of the broadcast.
8) Lack of official awareness of the Whangaruru service was not that service's
responsibility in view of the steps taken by Mr Tonks to advise the search and
rescue authorities of the service.
9) Describing the point as semantic, TVNZ said that the item was not incorrect as
the "Coda" was looking for the bodies and recovered them.
TVNZ said the broadcast did not breach the requirements for accuracy in standard G1.
As for the requirement in standard G6 for balance, TVNZ argued that "strenuous
efforts" had been made to obtain Police comment. That had included sending a fax
containing eight questions to the Police on 27 April to which the answers were
received on 4 May.
Expressing regret that they had not been interviewed, TVNZ argued nevertheless that
the Police could not "cry foul" after they had been given the opportunity to put their
point of view.
Further Correspondence
The details of the continuing correspondence which arose as the Police and TVNZ
commented to the Authority on the points raised by each other is contained in
Appendix I.
In summary, the Police stood by the nine points of complaint set out in the original
letter and insisted that the item was unbalanced. TVNZ persisted in the
appropriateness of its responses to each issue and maintained that the item was not
unbalanced.
There were two matters which the Police emphasised. The first was the minimal
delay between the time that they were notified of the flare and time they contacted the
rescue helicopter and, secondly, their response to TVNZ's request for an interview.
As for the first matter, the Police said that when the complaint was referred to the
Authority, the confusion about the time probably originated from the resident who
rang the Kawakawa Police. The evidence suggested that the resident's estimate of
2010 hours was incorrect as being too early.
With regard to participation by the Police in the item, the letter referring the complaint
to the Authority reported:
... Police were willing to be interviewed and assumed all along they would be.
The officer responsible for search and rescue in Whangarei, Senior Sergeant Henehan,
had followed Police General Instructions when first contacted by 60 Minutes. These
procedures, known to current affairs researchers, involved working through the
Regional Media Co-ordinator. 60 Minutes was advised that Mr Henehan was
prepared to be interviewed but when arrangements were completed, 60 Minutes said
that although the broadcast was 10 days away, it would be too late to incorporate the
interview into the broadcast. The Police commented:
One suspects it suited the programme's agenda to do enough to pay lip service
to standard G6 but to actually do little to accommodate an official, on air
response.
As previously stated, this programme concentrated on the concerns of somelocals and of some of the victims, and neglected to accurately convey facts and
circumstances surrounding the search. These circumstances, now known, were
at the time not known to those controlling or participating in the search.
It is of major concern that unqualified opinions have been given credence by atelevision programme with no response by persons qualified to respond.
In its report to the Authority, TVNZ enclosed copies of the faxes between the Police
and itself seeking either an interview or answers to specific questions. One fax from
the Police, TVNZ observed:
... did not contain an offer as suggested by [the Regional Media Coordinator]
that the Police would be "happy to enlarge in the course of an interview". The
producer concluded that the answers contained the definitive police response.
There was no suggestion that Senior Sergeant Henehan would "be only too
happy to appear on the show" and that he was quite prepared to answer any
questions put to him.
As for the time of the telephone call, TVNZ noted that 2010 hours was the time
included in the Independent Report. Perhaps, it asked, the Kawakawa police were not
prompt in forwarding the report to Whangarei.
In reply, the Police produced a report from Clear Communications which had traced
the call as having been made at 2029 to the Russell Police Station. Responding to the
point about being unavailable for an interview, the Police also noted:
At no stage did the Northland Police, or the Auckland Police Media Liaison
Section, decline an interview. It is departmental policy (previously forwarded to
you) not to decline such requests unless there are good reasons to the contrary.
The Police also forwarded information to the Authority about the Coroner's inquest
into the death of the two men. The press report ("Northern Advocate" – 6 July 1995)
noted that one of the family members, who on the 60 Minutes item had been critical of
the Police, was pleased that many of his concerns had been answered by the enquiry.
The Coroner exonerated the searchers from any blame.
TVNZ pointed out that the enquiry had occurred some months after the broadcast,
commenting:
The police make reference to comments from Mr Matiu Clendon who appeared
on "60 Minutes" and was one who was critical of the manner in which the
search was conducted. His change of heart following the Coroner's inquest was
because of facts which did not emerge until the inquest was held – facts which
the family had been pleading for at the time the broadcast was made.
As for the time of the call, TVNZ said that some ambiguity remained – over whether
the call was made to the Kawakawa or Russell Police. It noted:
The importance of that first call cannot be under estimated, as was made clear in
the item. Enclosed is the Electricity Helicopter publicity pamphlet which states
that it could be in that area within minutes. The item on "60 Minutes" quite
properly asked tough questions about the actions taken by rescue services after
the call was made.
The Complaint from the Civil Aviation Authority
Because the item did not distinguish between the Police and their conduct of a class II
search and the class III operation co-ordinated by the National Rescue Co-ordination
Centre (NRCC) in Lower Hutt, the CAA said it also spoke for the Police in describing
the item as unbalanced and inaccurate in parts.
The CAA began by criticising TVNZ for using unnamed contributors who, at the
beginning of the broadcast, described the rescue as a shambles. It was unbalanced, the
CAA continued, as the Independent enquiry it had commissioned – and to which 60
Minutes referred – found that generally there were no grounds for criticising the
agencies involved. The item also reported that the CAA declined to comment and, the
complaint reported:
When invited to comment, the Civil Aviation Authority pointed out that the
independent report had only just been released to the deceased families, and until
such time as they had had the chance to study it, it would be improper for CAA
to comment. In the event the TV programme went ahead without CAA
comment.
Six specific inaccuracies were noted.
1) The cruise was not routine as claimed as one crew member had advised his
partner that they would shelter if necessary in the expected bad weather.
2) The flares were sighted in the vicinity of a "maelstrom" with high winds and
choppy seas.
3) The "Allison J" carried limited emergency equipment which included only one
buoyancy vest.
4) It was incorrect to report that the men were expected home for tea on the 21st as
the boat was not reported overdue until the morning of the 22nd and there had
been an earlier indication of the intention to seek shelter if necessary.
5) Three skippers from Tutukaka were asked to help – not only one as reported –
but two declined.
6) Despite assertions to the contrary, local experts were asked to assist. Mr
Collins, the DOC ranger, saw the second flare, reported it and stayed in
communication with the Police. Of his own volition, Mr Austin undertook a
night search in unfavourable conditions on the "Ruawaka" and the marine radio
stations at Russell and Kerikeri sought assistance, unsuccessfully, from boats in
the sea. Moreover, the use of an Orion was not a waste of time in view of its
radar and its infra-red detection sensor. The CAA noted:
The Orion is the best search aircraft at night over water in New Zealand
and stayed on until it could carry out a visual search during daylight.
Other aircraft from Whangarei, Auckland and RNZAF helicopters were
also used. When the partially submerged hull and later bodies were found
by the aerial search, the RCC called on local vessels to assist in the
identification/recovery phase.
TVNZ's Response to the CAA
Explaining the technique used in the item to introduce the people interviewed and that
the criticisms included in the item were not made anonymously, TVNZ responded to
the balance complaint with the following observation:
TVNZ detects in your letter an implication that because something was
contained in the independent report, that should be an end to the matter.
However, "60 Minutes" discovered that relatives of the dead and local people
felt that some key concerns were not met by the report. Revealing such disquiet
is a legitimate role of investigative journalism. That an "official" report has been
issued and fairly reported is no reason to prevent a reporter from revealing and
examining questions which continue to bother local people and which are of
more general public interest because they involve a national system of search and
rescue.
As for the omission of any CAA comment, TVNZ said that the refusal to appear on
camera was unequivocal. The CAA had been given an opportunity to respond and it
was now too late to cry "foul".
As for the alleged factual inaccuracies:
1) The crew member's partner was told shelter would be sought if, not when, bad
weather was encountered.
2) The weather conditions on the night, as the Police debrief made clear, were in
dispute. The official record described the conditions as "moderate".
3) TVNZ quoted the Police report to the debrief that there were two life jackets
and maintained that the two men "did everything right to stay alive according to
conventions".
4) Shirley Te Nana, the widow of one of the deceased men, said on the programme
that the men were expected home for tea as her husband had told her that.
5) TVNZ explained that only one boat from Tutukaka was involved in the search
and the debrief did not record that other boats were requested to help.
6) Maintaining that the CAA was citing the Independent Report, TVNZ said that
it was not concerned about what was done but:
... what might have been done better.
It added:
On the specifics, Mike Austin was not asked by the Police or the Rescue Co-
ordination Centre to go out looking for the "Allison J". He took it upon himself
to go. It seems that information which might have assisted his search was not
passed on to him and because of that he was searching in the wrong place.
TVNZ quoted a lengthy extract from the RCC's Air Directing Officer of Wellington at
the debrief about the capability of the equipment carried by the Orion and maintained
that the broadcast comment was accurate.
Further Correspondence
When its complaint was referred to the Authority, the CAA cited 14 extracts from the
script which, it said, were inaccurate. In addition to the points noted above, it said
that the boat used by Mr Tonks of the Whangaruru Fire Service was inadequate for a
night search. It also asked why, if Mr Tonks operated a volunteer radio rescue service
as he had stated, he had not heard the numerous "all stations" broadcasts seeking help
from the Kerikeri and Russell Marine Radio on Monday night. "No local mariners",
the CAA commented, "responded to these pleas for help".
Under the heading "Environmental Conditions", the CAA recorded:
[The reporter] initially states that "when darkness fell they set off their flares".
This is correct. She also states that DOC Ranger, Mike Collins, flashed his
headlights in recognition of the flares which would have been pointless if it
hadn't been at least dusk or dark. She later states that "the Police were alerted
while it was still daylight" and a helicopter from Whangarei could have been sent
to rescue these men in daylight. Yet the first knowledge of their distress was
when the flares were ignited during darkness. Her own contradictions are never
acknowledged.
The points made about "local experts" were similar to those in the police complaint.
The CAA expanded on the absence of any comment from it included in the item and,
under the heading "Refusal to Appear", wrote:
TVNZ's response also states that the authorities' refusal to appear on camera
and answer the various questions raised was unequivocal. On the day the CAA
representative was phoned and asked to appear on TV by a very "pushy" male
to answer questions, the independent report had only just been posted to the
families concerned, and it was felt that making any comment at that stage would
have been inappropriate. To date no further contact has been made by TVNZ or
the next-of-kin regarding the report on the "Allison J" search.
The CAA concluded by pointing out that the Independent Report recorded that the
initial criticisms from the local residents were largely based on a misunderstanding of
the SAR operation and that the Report found no significant grounds to criticise the
agencies involved in the search.
The CAA later forwarded the newspaper account of the Coroner's findings.
In its response to the referral, TVNZ dealt with each of the matters raised. It denied
any inaccuracies and pointed out that Russell radio was contacted by the family of one
of the fisherman on the evening and was not advised of the emergency. TVNZ also
noted that there seemed to be some confusion in the CAA between the Whangaruru
volunteer radio rescue service run by Mr Tonks and the Whangaruru Fire Service run
by Mr George. It noted that the person who referred to the sighting of the flares
about half a mile out never claimed to have seen the flares herself. Under a heading
"Refusal to Appear", TVNZ remarked:
If the CAA representative considered that he could not make a comment at the
stage that he was phoned, the question arises as to why he did not advise the
reporter when he would be available.
TVNZ concluded:
Although the Independent Inquiry may not have found significant grounds for
criticism, it is clear through their report that there are a number of concerns as to
the way the search for the Allison J was co-ordinated. We re-iterate what we
said in this regard in our letter to [the CAA] of 8 June and indeed all the points
that we made in that earlier letter, most of which would point out are not
commented upon in the referral by the Civil Aviation Authority.
In its final comment, the CAA acknowledged that the "Allison J" carried two life
jackets but maintained that the vessel had set out with inadequate equipment for the
weather conditions not unexpectedly encountered. It maintained that the programme
was unbalanced and had been made to fit a preconceived story line.
In response, TVNZ described the CAA's comment about a preconceived story as
"insulting" and maintained that the item raised some "proper and pertinent"
questions, noting:
We find it ironic that the accusation of a lack of objectivity and balance has come
from an organisation that refused all offers to itself participate in the programme.
In its reply, the CAA enclosed the actual weather forecasts for the Coromandel Brett
area for 20-23 November. Winds of 15 to 40 knots together with rough to very rough
seas offshore were a common theme. The CAA also pointed out that TVNZ had made
only one request to it for an interview. The organisation, it added, had earlier been
concerned about the families' reactions to the deaths which was the main reason for
commissioning an Independent Report. Arguing that the Coroner's findings were
relevant, the CAA wrote:
It shows that the information to allay the family concerns was there all the time
and could have been used in the programme. It could have been easily uncovered
had an investigative journalist been concerned enough to probe and present all
the facts.
The Authority's Findings
The Authority's task is to determine the complaints referred to it about the 60
Minutes item, "The Tragedy of Errors", broadcast on 14 May. It is not required, nor
does it have the ability to do so, to conduct an investigation into the Search and
Rescue Operation conducted off Whangaruru in November 1994.
The operation was investigated by two independent consultants commissioned by the
Civil Aviation Authority and their report was available, and referred to, during the
item. It concluded that there were no significant grounds to criticise those involved in
the search. The Coroner was also required to look at parts of the search in his
investigation into the causes of the death of the two men on the "Allison J". His
report, of which the Authority has only a newspaper account, was released after the
60 Minutes item had been broadcast. The Coroner, it was reported, exonerated the
searchers.
The Authority has the consultants' report. However, to repeat, it is concerned about
the matters in the programme which were raised by the complainants – not with the
adequacies of the procedures used in this search and rescue operation.
The complainants referred to a number of specific matters in the broadcast which they
considered were factually inaccurate and each argued that the programme, overall, was
unbalanced.
Because most of the alleged factual inaccuracies raised points on which the
independent consultants and the Coroner were the appropriate people to judge, the
Authority has not attempted to reach finite conclusions. For example, the Authority
does not have the information to decide whether the "Allison J" carried sufficient
emergency equipment, whether it was travelling too fast for the conditions, and its
exact positions when the flares were seen. Nevertheless, the Authority, will look at
each alleged factual inaccuracy. It will do so not to determine the specific factual
dispute, but to consider the impression given by the item's reference to the matter.
The Applicable Broadcasting Standard
Balance, in the Authority's opinion, is the principal concern to each complainant. In
deciding whether the operation was justifiably described as one of the "great scandals
of New Zealand Search and Rescue", the Authority has taken into account the
impression left by the matters claimed to be factual inaccuracies.
There is, however, one matter – when the Police were advised of the flare sighting -
which is central both to TVNZ and the complainants. As a consequence of the time of
advice of the flare sightings, the question is raised whether the Police called for the
rescue helicopter in 6 or after 29 minutes. As with the other factual disputes, the
Authority is not able to reach a conclusive decision on the point. However, because of
the centrality of the issue, it will address the matter in some detail.
The impression given by the item's reference to the points which the complainants
alleged were inaccurate, especially the time taken to call the rescue helicopter and
TVNZ's interaction with the complainants in the preparation of the programme, will
be matters to be taken into account when the Authority determines the complaint
about balance.
Despite the factual disagreements, as noted above the Authority regarded the alleged
breach of standard G6 as the substance of each complaint. It considered that the
appropriate way to determine the complaints was to assess its impressions and
findings against the criteria in standard G6 – ie the requirements for balance,
impartiality and fairness. Moreover, the Authority wants to emphasise that those
requirements applied to TVNZ whether or not the Police or the CAA cooperated. In
other words, broadcasters must comply with the standards: they are not the
responsibility of parties dealt with in a programme.
Alleged Factual Inaccuracies – Police
The Police alleged nine specific factual inaccuracies.
(i) Doing everything right
Whereas TVNZ claimed that the crew of the "Allison J" did "everything right to stay
alive", the Police argued that the boat carried insufficient emergency equipment and
was travelling too fast for the conditions.
The Authority does not intend to resolve this disagreement. However, it noted that
the statement which was broadcast played an important part in the item's overall
theme that the disaster was substantially the fault of deficiencies in the search and
rescue operation.
(ii) Local experts were not called on to search
In its attempt to decide on the weight of this point to the item's theme about the
inadequacies of the search, the Authority noted that some locals who could be
described as experts did participate. But it gained the opinion that there could have
been others – especially boat owners – who would also have been able to contribute to
the search. Overall, the impression given by the item was again strongly critical of the
search and rescue operation.
(iii) No one at Rawhiti was told of the emergency until the next day
The Authority felt this point added to the critical approach towards the search and
rescue operation.
(iv) The flares were sighted about half a mile out
The distance of the "Allison J" from the shore when the flares were sighted was one of
the more important factual disputes. The suggestion in the item that the "Allison J"
was relatively close to shore – but her crew was not rescued – added to the criticism of
the competence of the search organisation.
(v) Relaying information to the "Ruawaka"
(vi) Mr Austin's search in the "Ruawaka"
(vii) Timing of the first call for the rescue helicopter
This central point is discussed fully below.
(viii) Whangaruru volunteer radio rescue service
(ix) The recovery of the bodies by the "Coda"
Points (v), (vi), (viii) and (ix) each added to the criticism directed by the item at the
organisation of the search.
(vii) Timing of the first call for the rescue helicopter
The item contained the following exchange between the reporter and Mr Baine of the
Whangarei Rescue Helicopter service.
Reporter: We asked him [Mr Baine] to find out when Police made that all
important call to bring out the chopper.
Baine: We could say quite clearly that the call came in at eight thirty-nine
and at eight thirty-nine it was dark and too late for the helicopter to
operate in that weather effectively.
Reporter: Police would later claim in official reports that they called for the
Rescue Helicopter at ten past eight, half an hour earlier than they
actually did. It's just one of the many puzzling aspects of a rescue that
went horribly wrong. Why is that time discrepancy so important?
Baine: If we had got the call early enough in daylight we would have
responded and we would have responded with trained people to do
the job that they would have been asked to do.
Reporter: Could those men have been saved?
Baine: Quite possibly we could have helped in that situation and probably
saved those lives.
The item, at its conclusion, included the following comment from the reporter:
One final point. We asked Whangarei Police why they waited a critical thirty-minutes before calling for a rescue helicopter. They maintain there was no delay,
that they called for the helicopter as soon as they learned of the emergency.
The excerpt is included as it was fundamental to TVNZ's case (as TVNZ
acknowledged) that the search and rescue was, to quote some locals shown on the
item, "a shambles" and "a total cock-up".
The adequacy of including the Police comment in the above concluding statement is
considered below. At this earlier point in the broadcast, having interviewed an official
from the helicopter rescue service, the reporter maintained that the Police were tardy,
if not negligent, in not making the call when they were first advised of the emergency.
The section on the Independent Report on this matter (summarised on p.3 above)
recorded that that report was used by TVNZ in the preparation of the programme.
The report recorded that the Police were advised of the flare sightings at both 2010
and 2030. The report did not highlight this discrepancy, nor were the alternatives
included in the broadcast. However, it was apparent from the Independent Report
that there was some disagreement about this highly contentious piece of information.
The Police response to that contention was broadcast by TVNZ at the end of the
programme. In dealing with the complaint about the alleged factual inaccuracy, the
Authority observed that the item was presented in such a way as to suggest strongly
that 29 minutes elapsed between the time the Police were notified of the emergency
and the decision to call for the helicopter. That passage of time, the item implied, was
one of the major deficiencies of the search and rescue operation.
Although noting the impression given by the item on this matter, the Authority was
not prepared to determine the factual dispute as to whether the Police were advised at
8.10pm or 8.30pm. In its correspondence with the Authority, the Police have
provided a report for Clear Communications of a call to the Russell Police Station at
8.29pm and, it was said:
... available now is documentary evidence that shows Police received their initial
notification of the incident at 2029 hours. I surmise that the time of 2010 hours
was obtained originally from the maker of the call who was incorrect in her
estimate of the time. Kawakawa Constables have always maintained they
received this call at about 2030 hours.
In response, TVNZ argued:
But there is now clear ambiguity about whether the call was made to Kawakawa
police or Russell – or whether it was diverted from Russell to Kawakawa.
The importance of that first call cannot be underestimated, as was made clear inthe item. Enclosed is the Electricity Helicopter publicity pamphlet which states
that it could be in that area within minutes. The item on "60 Minutes" quite
properly asked tough questions about the actions taken by rescue services after
the call was made.
The impact of this dispute will be canvassed again when the item's balance is
assessed.
Alleged Factual Inaccuracies – CAA
The CAA listed six alleged inaccuracies in its complaint to TVNZ. As some dealt
with matters on which the Authority is not competent to rule (as explained when
dealing with the matters which the Police described as factual inaccuracies), the
Authority does not intend to comment on any except the last two, other than to note
that they were included as part of the item's theme that the operation was a "great
scandal". Those matters complained about by the CAA were:
First, it was incorrect to report that the "Allison J" was on a straight-forward
routine cruise (a) as one crew member had advised his partner that bad weather
was expected and (b) that a "maelstrom" was taking place when the flares were
sighted. Further, (c) the "Allison J" carried limited emergency equipment and
(d) the boat was not reported overdue until it was more than 12 hours late. It
was also incorrect to state (e) that only the local skipper at Tutukaka was asked
to help. Two other requests for assistance were made but were declined.
The other point (f) dealt with an aspect of the allegation that local experts were not
called upon to assist. Besides mentioning the three locals named by the Police, the
CAA also referred to the operator of the marine radio station at Kerikeri who, along
with his counterpart in Russell, had unsuccessfully sought assistance from boats in the
area. He had subsequently maintained a watching brief.
As a further point, the CAA claimed that the use of infra-red detection by an Orion
was not, as the item claimed, "a waste of time". It was the best aircraft available. On
this matter, the Authority accepted that TVNZ was entitled to speculate on both the
usefulness and cost of an Orion. The CAA concluded its complaint to TVNZ:
When invited to comment, the independent report had only just been released to
the deceased families, and until such time as they had had the chance to study it,
it would be improper for CAA to comment. In the event the TV programme
went ahead without CAA comment.
The referral to the Authority elaborated on some of these matters (see Appendix II)
but, because of the Authority's approach to the alleged factual misrepresentations as
involving matters of balance, it has not summarised them further in this decision.
Summary of the Authority's response to the alleged factual inaccuracies
By way of summary of the complaints about the alleged factual inaccuracies, the
Authority records that the complainants disputed some of the matters advanced and,
as explained above, it has decided to deal with them by assessing whether the item
dealt with these issues in a way which was balanced and fair to the parties.
The Complainants' Reaction to TVNZ's request to participate
Both complainants argued that they had been given an insufficient opportunity to
comment. The CAA's complaint is noted above. In response, TVNZ said that the
CAA had unequivocally refused to appear on camera observing:
TVNZ notes that, having been given the opportunity to appear on the
programme and having declined that opportunity, the Civil Aviation Authority
can hardly now cry "foul" if it feels that its viewpoint has been inadequately
reflected on "60 Minutes".
What more can a broadcaster do than offer the opportunity to respond to
matters such as those raised in the programme?
With regard to the aspect of the CAA complaint that TVNZ's efforts on this matter
added to the item's contravention of standard G6, the Authority did not accept that
TVNZ's efforts to obtain the CAA's response were, in view of the CAA's negative
reply, sufficient to comply with the standard.
To comply with the standard, the Authority observed that the efforts required to
obtain a party's comment must be related, among other matters, to the importance of
the party's contribution and to the degree of criticism which is directed at that party.
The item's criticism directed at the CAA, especially at its apparent arrogant
unwillingness to cooperate, was powerful. The Authority was firmly of the view that
the extent of the criticism required that the CAA be given more than one opportunity
to respond because, as noted above, it is the broadcaster's prime responsibility to
comply with the standards. As TVNZ's efforts were insufficient in the
circumstances, the Authority decided that this aspect of the CAA's complaint – that
standard G6 was transgressed – was substantiated.
The absence of any Police comment during the broadcast was a major Police concern
and both TVNZ and the Police have supplied the Authority with considerable
information about the discussions between them. TVNZ's approach to the Northland
Police for an interview with the officer in charge of search and rescue was, as is
required by Police General Instructions, handled initially by the Police's Regional
Media Services. On 27 April, TVNZ faxed the Regional Media Services eight specific
questions for reply by 5.00pm on the 28th.
Because of the difficulty in complying with that deadline, TVNZ accepted a Police
request to extend it and answers to each question were faxed to TVNZ on 4 May.
The Police (Regional Media Services) wrote:
Please find attached two pages, in response to your faxed questions. You will
note that one page is a copy of the Police log on the incident from 2033hrs
through to 2217hrs that same day, 21.11.94.
The second contains typed answers, which I hope sufficiently explain theactions of Police on the night in question.
If you require any further information, please contact me immediately as I willhave to liaise with Senior Sergeant Henehan, Whangarei on this matter. He is
currently working night shift which means I will have to try and contact him at
his home.
TVNZ commented to the Authority, in view of the this reply:
The attached fax was received from Senior Sergeant Pearson [Regional Media
Services] on 4 May. It had attached a copy of the Police Log and answers to 60
Minutes queries. The letter did not contain an offer as [later] suggested by
Senior Sergeant Pearson that the Police would be "happy to enlarge in the course
of the interview". The Producer concluded that the answers contained the
diffinitive (sic) Police response. There was no suggestion that Senior Sergeant
Henehan would "be only too happy to appear on the show" and that he was
quite prepared to answer any questions put to him. That was certainly not the
Producer's impression, and we have no reason to doubt his version of what took
place.
The Police responded:
At no stage did the Northland Police, or the Auckland Police Media Liaison
Section, decline an interview. It is departmental policy ... not to decline such
requests unless there are good reasons to the contrary.
In reply, TVNZ wrote:
We remind the Authority once again that the police and the rescue centre wereoffered the opportunity to be interviewed on camera for this programme. They
declined.
The police view was summed up in a studio piece at the end of the item. The
steps taken to give the police every opportunity to comment should not be
forgotten.
The exchange has been recorded in some detail as, in the Authority's opinion, it was a
matter of considerable concern. As will already be apparent in this decision, the 60
Minutes item was highly critical of the search and rescue operation and, in particular,
the Northland Police. In view of the extent of criticism, the Authority was required to
consider when deciding whether the standards had been transgressed, whether TVNZ,
as it argued, had made "strenuous efforts" to give the "Police every opportunity to
comment."
The date of the request and the date of the broadcast were the first matters which the
Authority examined. It has, in the past, received complaints from organisations which
allege that they have been given insufficient time by an investigative broadcaster to
research and comment on questions put to them by the broadcaster. Generally, the
Authority's attitude has been to display little sympathy with such complainants,
especially if they are large organisations. In today's environment, the Authority
recognises that such organisations must be prepared to respond speedily. In the
current complaint, the Police were faxed eight questions on 27 April and asked for a
reply the following day. Due to other matters, a reply on 4 May was acceptable in
the circumstances.
Just as the Authority expects organisations to react speedily to the media, it considers
that broadcasters should also operate by the same rules. Put simply, the Authority
does not accept, as the TVNZ claimed, that information received on 4 May – 10 days
before the item was broadcast on 14 May – was received too late for inclusion in the
item. On this aspect of the Police complaint, the Authority concluded that the
requirement for balance, fairness and impartiality was not achieved.
Furthermore, the Authority did not accept that the 4 May fax from the Police could be
construed as a refusal to cooperate further. Rather, taking into account the reference
to Senior Sergeant Henehan, the Authority considered that it was part of an on-going
dialogue. This matter is taken up below.
Balance, Impartiality and Fairness – standard G6
As its final comment on the Police complaint, TVNZ put the issue this way to the
Authority:
The final question we request the Authority asks itself is – was this report a
reasonable and balanced summary of a matter of public interest as it stood on 14
May this year? If it was, we submit that the police must fail – regardless of
what might have happened since.
The Authority has made one small addition to this question in determining the
complaint. Was it a balanced summary of the matter as at 14 May on the information
which was then available – or which could have reasonably been acquired at the time?
In dealing with the question, the Authority was in no doubt that it was legitimate to
report the concerns held by the families and the locals.
The complainants have stressed the Coroner's report – which was not released until
July – and the change of attitude shown by some family members to that displayed in
the item on 14 May. The first paragraph of the report in the "Northern Advocate" on
6 July summarising the Coroner's report began:
The brother of one of two men who drowned in an accident that sparked a
controversial search of Whangaruru Harbour says an inquest has answered many
family questions.
A little later it reported:
In a brief statement to the court just before Mr Mahood delivered his findings
yesterday, Matiu Clendon – Eru Clendon's brother – said he "didn't really
realise" some of the facts in the case which had emerged during the inquest.
The article's headline stated:
Searchers free from blame – coroner
The Authority was tempted to ask the question – why did TVNZ not reach that
conclusion in an item involving investigative reporting? However, as the broadcast
was substantially concerned with putting the views of the crew's whanau and as it did
not include interviews with the police and search and rescue authorities, the Authority
was able to understand why the item approached the matter in the way it did.
Nevertheless, TVNZ had the Independent Report and as, TVNZ said, it was entitled
to question that report's conclusions. However, that report, because it contained the
views of the Police and the CAA, gave TVNZ the material against which to test its
judgments.
Overall, the Authority was required by the complainants to determine whether the
presentation of information gathered was sufficient, when measured against standard
G6, to advance the conclusions it did. The Authority began by considering the item's
introduction which stated:
Reporter: Imagine this, you're out for a routine cruise in your boat and you get
into trouble. Your vessel is sinking and you're in the water, but you
know you're in luck because you're close to shore, you have life-jackets
on and your distress flares have been seen. All you have to do is tread water
and wait to be rescued. Right? Wrong, dead wrong in the case of two Bay of
Islands fishermen, as you're about to hear. The haunting glimpse of an
upturned fishing boat. This is the story of one of the great scandals of New
Zealand Search and Rescue. Two fishermen, two cousins, left to drown in a
sea of bureaucracy. Two drownings that the local community say should never
have happened. They say rescue officials could have recovered survivors, not
bodies, not boats.
Several themes were established in this introduction. It was a sensitive issue – the
death of two fishermen – and it would be dealt with in an emotive way. It was also a
matter of some magnitude – a great scandal – about which the viewer was to be told.
Indeed, because of that claim, the onus was clearly placed on TVNZ to produce the
evidence in support. That onus was increased in view of the emotive impact of the
dramatic re-enactments used in the programme.
The next substantive matter broadcast in the item was the claim that the help of the
locals was not requested. A little later, a person who fished commercially said the
"Allison J" was sighted about half a mile off shore.
In the section of the alleged factual inaccuracies, the Authority questioned the
accuracy of the comment about the absence of the use of local assistance. The claim
about the distance from the shore where the flare was seen, it noted, seemed to be
made by an eye-witness. Subsequent correspondence showed that this person was
not an eye-witness. The item interviewed one person who had seen the flare, the local
DOC ranger, but had not asked him about that point. If it had, the item would also
have recorded that he suggested that the "Allison J" was some four miles off shore.
Although the viewer was not advised, the half mile estimate was another "fact" in
dispute.
There was also the question about the time which elapsed between the notification to
the Police of the emergency and the call for the rescue helicopter. Like the issue of
"local" help and the distance from shore of the "Allison J" when the flares were
sighted, it was not without an alternative explanation as valid as the one given during
the broadcast. The broadcast, however, by omitting that material suggested that there
was only one interpretation. The first two issues, the use of local assistance, and the
distance of the "Allison J" off-shore, required greater exploration in order to ensure
full compliance with the balance standard. The third question, the time lapse before
the call for the rescue helicopter, because of its importance, the Authority concluded,
was unquestionably also dealt with inadequately under standard G6.
Search and rescue operations are matters of public interest, as TVNZ argued,
especially when operations are not successful and there are deaths. The Authority has
had access to sufficient information to suggest that the operation reported on by 60
Minutes probably did not amount to a text book example. Having decided to
investigate the search and having raised some valid questions, the Authority was of the
opinion that the onus was on TVNZ to investigate the questions and report on them
in a way which was fair to the parties.
The search and rescue authorities – especially the Police – were the objects of intense
criticism. In view of the extent of that criticism, the Authority decided that TVNZ
had an obligation to try very hard to obtain a response. Whereas showing a door being
shut in the face of a reporter might well be a cliche, it would represent the extent of the
efforts the Authority considered to be necessary on this occasion in view of the
material contained in the item. It was not sufficient to believe that the fax from the
Police quoted above on p 19, amounted to such a denial – especially when the
broadcast was not transmitted for another 10 days. Further, as noted above, one call
to the CAA was insufficient in the interests of fairness, in view of the extent of the
criticism of the search and rescue operation contained in the broadcast.
In failing to substantiate the claim that the Operation was "a great scandal", the
Authority concluded that TVNZ had breached standard G6 by failing to comply with
the requirements for balance, impartiality and fairness.
For the reasons above, the Authority upholds the complaints that the broadcast
by Television New Zealand Limited of an item on 60 Minutes on 14 May
breached standard G6 of the Television Code of Broadcasting Practice.
It declines to uphold any other aspect of the complaint.
Having upheld a complaint, the Authority may make an order under s.13(1) of the
Broadcasting Act 1989.
As will be apparent, the Authority decided that the 60 Minutes item, "Tragedy of
Errors", fell substantially short of the requirements in standard G6 for balance,
impartiality and fairness. It was not a satisfactory piece of investigative journalism in
that while it criticised the search and rescue activities extensively – especially those of
the Police, it gave both the Police and the CAA inadequate opportunities to comment.
Moreover, it failed to give adequate emphasis to the ambiguities inherent in the story.
Accordingly, the Authority believes that an apology and correction are necessary.
Order
Pursuant to s.13(1) of the Broadcasting Act 1989, the Authority orders
Television New Zealand Limited to broadcast a brief summary of its decision
and an apology to be approved by the Authority, arising from the 60 Minutes
broadcast between 7.30–8.30pm on Sunday 14 April 1995. The broadcast shall
be made on a 60 Minutes programme between 7.30–8.30pm on a Sunday within
one month of the date of this decision or at such other time as approved by the
Authority.
Signed for and on behalf of the Authority
Judith M Potter
Chairperson
30 November 1995
Appendix I
New Zealand Police's Complaint to Television New Zealand Ltd - 17 May 1995
The District Commander of the Northland Police District (L G Lilly) complained to
Television New Zealand Ltd about an item broadcast on 60 Minutes between 7.30 -
8.30pm on 14 May 1995.
The Police and the Northland Marine Search and Rescue organisation, he wrote,
maintained that the item which dealt with the search for the "Allison J" and crew off
Whangaruru on 20/21 November 1994 was unbalanced and inaccurate. Nine specific
points were listed.
1) While the crew had carried life-jackets and flares, they had not, as the item
claimed, done "everything right to stay alive" as the boat did not carry a marine
VHF radio and had been travelling too fast for the conditions.
2) Contrary to the item's claim that local experts were not called on to join the
search, the names of three local experts who were used were given - Mike
Collins, the local DOC ranger, Mike Austin, a local charter boat operator, and
Richie Blomfield, a local radio operator who controlled the search.
3) With regard to the item's claim that the people at Rawhiti were not told of the
emergency until the next day, the complainant noted that Rawhiti was some
distance from where the flare was sighted and the "Allison J" was not reported
overdue until the next day.
4) The local woman who said the flares were possibly half a mile out had not seen
the flares. The local DOC Ranger (Mike Collins) who was also interviewed saw
the flares from a good vantage point and estimated that they were four miles out.
"Why" asked the complainant, "was Mike Collins' eye witness account of the
location not used?"
5) The Police were constantly in contact with Richie Blomfield of Russell Radio
who relayed information from Mrs Collins to Mike Austin. Yet the item
claimed, incorrectly, that the Police did not relay information to Mr Austin.
6) The Police agreed that Mr Austin started a search in response to a call from a
local and, the complaint continued:
At this stage the Police had not been made aware of the flare sighting. The
action on the part of the locals in mounting their own search and in
delaying calling the Police may have had some bearing on the outcome of
the search.
7) The Police called the rescue helicopter six minutes after being advised by Mrs
Collins of the flare sighting. The programme quoted an independent inquiry
report which referred to an alleged delay of 29 minutes despite being advised of
that report's error and despite having been given a copy of the police log
recording the correct time. The Police added:
The Whangarei Police take strong exception to the accusation that there
was a delay of 29 minutes before calling the rescue helicopter, by which
time it was too late.
8) Neither the Police nor the local SAR (Search and Rescue) personnel had been
advised of the Whangaruru "volunteer radio rescue service" established at Easter
1993.
9) The charter boat "Coda" did not search and find the bodies as the item
maintained. It was directed to pick up the bodies after they were found
following an aerial search.
The complainant commented:
Your programme concentrated on the concerns of locals and of the whanau of the
victims, and neglected to accurately convey facts and circumstances surrounding
the search. These circumstances, now known, were at the time not known to
those controlling or participating in the search.
An independent report acknowledged the criticisms of the local residents and families
of the deceased which, it said, were based on a misunderstanding of some relevant
facts and the role of the SAR. Nevertheless, the Police added, the report stated that
there were no significant grounds to criticise the action of those involved in the SAR
operation.
The independent report was prepared by Captain C B Thompson and Mr S W
Quayle, a marine and aviation consultant respectively, and began:
At the request of Mr K W Ward, Director of Civil Aviation, on 6 December
1994 the two undersigned, acting as a team, accepted instructions to enquire into
the procedural aspects of the National Rescue Coordinating Centre (NRCC)
during the above search and to prepare an independent report in compliance
with the Terms of Reference set out in Mr Ward's letter of the same date to
Captain C B Thompson.
The Police sought a retraction and apology from TVNZ.
TVNZ's Response to the Formal Complaint - 2 June 1995
TVNZ said it had assessed the complaint under standards G1 and G6 of the
Television Code of Broadcasting Practice. The item, it said, had dealt with the
following issue:
You will recall that the item investigated the search and rescue operation for two
Bay of Islands fishermen lost when their boat, the "Allison J", overturned in
rough weather. It appeared the men had been wearing lifejackets and had
managed to fire distress flares from the boat, about half-a-mile offshore. The
families of the dead men had asked why, in those circumstances, it took so long
to mount a police/rescue co-ordination to save the men, and why local experts
were not invited to join the search.
It then proceeded to deal with the more specific points raised in the complaint.
1) The independent review noted that the relevant Manuals required that the
Marine Duty Officer was to be advised should a red flare be sighted while, at the
same time, the Police were to begin a class 2 search with local resources.
However, despite the sighting of the a red flare, TVNZ continued:
In this case, the police elected to initiate a class 2 search, and it was only
when this operation proved unsuccessful that the National Rescue Co-
ordination Centre was notified. This resulted in a delay of approximately
2 hours and 25 minutes in the preparations for getting an Orion search
aircraft airborne.
The independent review did not record the unconfirmed claim that the "Allison
J" was travelling too fast and, TVNZ concluded on point 1:
It seemed to the [Complaints] Committee that, set against the context of
many other fishing boat tragedies that have occurred in New Zealand
waters over the years and have justifiably led to police questions about the
competence of their crews, those aboard the "Allison J" did indeed do
"everything right to stay alive" ... life jackets, flares, a CB Radio.
2) Giving some background information and questioning the extent of the
experience of the local experts named by the complainant, TVNZ said that the
accounts:
... reflect a group of volunteers bravely trying to do their best to help - but
they seem to fall short of qualifying as local "experts".
In that context, it did not seem to the [Complaints] Committee
inappropriate to ask as to why local people with intimate knowledge of
local sea conditions at night were not called in.
3) TVNZ regarded as important the timing of the advice to the local people that a
flare had been sighted. Because no one on the coast knew of the emergency until
the next day, they were unable to assist. TVNZ then cited the Rescue Co-
ordination Centre's administration officer (Mr McLean) who, at the official
police debrief, emphasised the importance of vessels in the water and visual
searches when looking for people in the water. In his report, Mr McLean
commented:
The second thing I would say, again in hindsight, if the Ruawaka, and
other vessels too could have been put into the area where Collins saw the
person and searched downstream, searching down on the grid very slowly,
carrying out that technique, I think it would have been the only way we
would have recovered anyone alive. But that's in hindsight because we
didn't really know that the boat had sunk. We were at that stage looking
for a vessel in the water.
In these circumstances TVNZ regarded the time when the people at Rawhiti
were told of the story as germane as, consequently, they were not given the
chance to participate in the search.
4) TVNZ said that Mr Collins had not given 60 Minutes an eye witness account of
how far the boat was from shore. The programme had included the opinion of
an experienced commercial fisherman with an intimate knowledge of the area.
5) TVNZ was perplexed by the claim that Mr Austin was relayed the correct
information from Mr Collins, adding:
If it is as you say, how is it that accurate information was not relayed to
Mike Austin on the "Ruawaka"? On the basis of the information he
received he was searching the wrong place.
6) TVNZ said that the item acknowledged that Mr Austin initiated his own search,
observing that had he not done so, no boat search would have been mounted
although two distress flares had been sighted. TVNZ commented:
In light of the events recounted in the programme, and outlined in the
independent report, the [Complaints] Committee found it hard to accept
your suggestion that locals actually hampered the search for the men.
7) TVNZ maintained that there was confusion as to the timing of the first call for
the rescue helicopter. Because of the confusion, the police were asked for
further information on 27 April and the reply, on 4 May, arrived too late to be
incorporated into the item. However, at the end of the broadcast, it was stated:
A final point. We asked Whangarei Police to explain why they waited a
critical thirty minutes before calling for a rescue helicopter. They maintain
there was no delay ... that they called for a helicopter as soon as they
learned of the emergency.
8) In view of the steps taken by the Whangaruru "Volunteer Radio Rescue Service"
to advise the Rescue Co-ordination Centre in Wellington of its existence, then it
was not the Service's fault that the SAR services in Northland were not aware of
its existence.
9) Describing this point as one involving semantics, TVNZ said the "Coda" was
investigating the hull and the debris when asked by the helicopter to recover the
bodies. TVNZ continued:
The script said of the local skipper, Craig Sutherland, "officials asked for
help - but not until the following day. By then he was looking for bodies -
not survivors. And that's exactly what he found, and recovered".
It did not seem to the committee that this was an inaccurate description of
"Coda's" role.
TVNZ then assessed the complaint under the nominated standards. It said that there
were no inaccuracies and thus standard G1 was not contravened. With respect to the
other standard, TVNZ began:
In studying G6, the [Complaints] Committee was conscious that despite the
obvious and commendable efforts of "60 Minutes" to talk to as many as
possible of the people involved in the "Allison J" affair, there was an absence of
police input into the programme. It was explained that strenuous efforts had
been made to seek police comment but these had been to no avail.
Its request to Senior Sergeant Mike Henehan, the Search and Rescue Co-ordinator for
Northland, was referred to the Police in Auckland who asked for a list of questions.
Eight questions were included in a fax sent on 27 April and the answers arrived on 4
May and included a response to the timing point noted in (7) above.
TVNZ expressed regret that the police declined to be interviewed, adding:
However, the failure of one party to agree to be interviewed is not a cause to
abandon a work of investigative journalism especially when the reporter and
producer concerned have clearly shown great diligence in contacting all relevant
individuals involved in the "Allison J" search.
With respect, the committee felt that the police cannot in fairness decline to be
interviewed, and then cry "foul" when a programme appears in which they feel
their views have not been properly represented.
The committee concluded that G6 was not breached.
While TVNZ is sorry that you are dissatisfied with this broadcast, it does not
believe that it strayed outside the bounds of the Codes of Broadcasting Practice.
Accordingly, your complaint was not upheld.
The Police's Complaint to the Broadcasting Standards Authority - 19 June 1995
Dissatisfied with TVNZ's response, the Acting District Commander of the Northland
Police (A J Collin) referred the complaint to the Broadcasting Standards Authority
under s.8(1)(a) of the Broadcasting Act 1989. The referral addressed the nine points
raised in the original complaint.
1) The crew of "Allison J" did not, the police averred, do "everything right to stay
alive". In addition to the absence of a VHF radio, a dinghy, an EPIRB and a
waterproof torch were not carried. A named person with extensive boating
experience had described the boat speed of the "Allison J" as suicidal and the
crews' actions as "foolhardy and idiotic". The Police added:
The cause of the foundering was never an issue at the debrief, which was
held solely to examine the search operation.
It is questioned which expert gave TVNZ the opinion that the ALLISON J
crew "did everything right to stay alive".
2) In view of TVNZ's comments about the limited expertise of the named locals
used by the Police, the referral recorded their experience. In response to
TVNZ's comment that other locals should have been utilised, the police noted
the comment in the independent report that Mr Tonks (of the Whangaruru
Volunteer Radio Rescue Service) was "possibly lacking in SAR experience".
The Police concluded on this point:
Mike Austin did search in the wrong location, even though (in addition to
receiving directions from Russell Marine Radio) an observer from the
shore with a marine VHF radio was directing him to the location of the
flare sighting. This perhaps is testimony to the difficulty of mounting a
marine search in darkness in poor conditions. It is repeated that as a
charter boat skipper in a well equipped boat, he is considered an expert for
the role required of him.
3) TVNZ, the Police argued, had not responded to the question why it had been
necessary to inform the people of Rawhiti of the emergency. The comments
made by Mr McLean of the RCC quoted by TVNZ, it added, were explicitly
made with the benefit of hindsight.
4) Observing that TVNZ's investigative report which was screened should have
obtained the information from Mr Collins about how far the boat was from
shore, the Police wrote:
To give hearsay opinion of the distance from someone who is obviously a
detractor of the search, is grossly unbalanced and unfair. That the
Complaints Committee describes TVNZ as having "gone into this matter
very carefully and very diligently" is beyond logic.
The Police continued:
On the one hand, TVNZ has raised the fact that Mike Austin was
incorrectly searching inside Danger Rock, yet on the other hand the
programme asserted that the flares were "possibly a half mile out". This
distance puts the craft well inside Danger Rock.
5) In view of the situation explained and the circumstances at the time, the Police
insisted that the comment "The Police did not relay information to Mike
Austin" was incorrect.
6) The Police did not object to the statement that Mr Austin initiated a search but
to the inference in the item that the officials procrastinated while Mr Austin
acted. Mr Austin, it added, was contacted by the locals some 30 minutes before
the Police were informed.
7) Describing the timing point as "crucial to the thrust of the programme", the
Police acknowledged the confusion but maintained that there was no delay on
the Police's part. It wrote:
The Complaints Committee suggests that because the time was recorded in
the official report, it was entitled to be used. It would seem therefore that
the time of 2010 hours is virtually admitted as being incorrect. Surely
investigative reporting requires the truth to be put forward.
A considerable proportion of the programme was devoted to this point.
That a short addendum was the only response is unfair and unbalanced.
8) In response to TVNZ's claim that Mr Tonks had advised the Rescue Control
Centre (RCC) of the existence of the "Radio Rescue Service", the Police noted
that the RCC denied that it had received the letter. Furthermore, the
neighbouring radio operators had never heard of it and, if Mr Tonks maintained a
24 hour watch on Channel 16 as he claimed, he would have been aware of the
search. The Police concluded on this point:
There are currently over 1000 licensed shore marine radio stations in New
Zealand. Mr TONK's radio station has been used during annual fishing
contests since 1993. There is no evidence to suggest it was more widely
utilised.
That the Complaints Committee suggests Mr TONKS went through the
proper procedure when he (allegedly) wrote to the RCC shows an
ignorance of SAR matters. The RCC is not an "umbrella" organisation.
Again the point is made that this programme obviously did not seek
opinions from SAR experts, or from others, who may have been able to
redress inaccuracies such as this issue.
9) The Police persisted that it was arguing over a point of substance - not
semantics - as the item was wrong to imply that the "Coda" was instrumental in
finding the bodies.
The Police then dealt with TVNZ's claims that "strenuous efforts" had been made to
obtain Police comments. It began:
One of the major breakdowns in the production of this programme and probably
the principal area of Police concern was the failure of 60 Minutes to facilitate an
interview with the Police involved in managing the search.
Contrary to the Complaints Committee's findings, Police were willing to be
interviewed and assumed all along they would be.
When contacted by TVNZ, Senior Sergeant Henehan followed the standard procedure
- known to current affairs researchers - of referring the questions to the Auckland
Media office. A copy of Police General Instruction M85 detailing the procedure was
enclosed for the Authority's information.
The Regional Media Services Co-ordinator (Senior Sergeant David Pearson) advised
the 60 Minutes producer (Mr Comerford) that Mr Henehan was prepared to be
interviewed on the question line supplied. A report of that contact was also attached
to the referral. However:
Mr COMERFORD told MR PEARSON the following week it was too late to
incorporate the interview, even though the programme was still 10 days off.
The Police continued:
Very little effort was made by 60 Minutes producers to incorporate a Police
perspective. When MR PEARSON advised MR COMERFORD on 28 April of
problems in getting answers to his questions, Mr COMERFORD told him a
reply early the following week would be satisfactory. He did not say it would
be too late to incorporate an interview.
One suspects it suited the programme's agenda to do enough to pay lip service
to standard G6 but to actually do little to accommodate an official, on air
response.
The Police summarised their concerns:
As previously stated, this programme concentrated on the concerns of some
locals and of some of the victims' families, and neglected to accurately convey
facts and circumstances surrounding the search. These circumstances, now
known, were at the time not known to those controlling or participating in the
search.
It is of major concern that unqualified opinions have been given credence by a
television programme with no response by persons qualified to respond.
Citing the independent report in support of their contention, including the comment:
In this case, we have not found significant grounds for criticism of the conduct of
the NRCC, the Police or other agencies involved in the SAR Operation.
the Police repeated the claim for a retraction and an apology.
TVNZ's Response to the Authority - 10 August 1995
After seeking and obtaining the Authority's permission for extra time in which to
respond to the referral due to the illness of its Programme Standards Manager,
TVNZ's reply initially dealt with the nine points specifically raised.
1) Explaining that the first flare was sighted at 1950 hours, the second at 2015 and
that by 2030 the boat seemed to have sunk, TVNZ asked what extra information
could have been given by the "Allison J". While an emergency position indicator
radio beacon (EPIRB) might have assisted the aircraft which began a search at
0202 the next day, it would not have helped the "Ruawaka" in its search.
Moreover, relatively few boats along that coast carried the beacon because it was
sheltered from the prevailing wind.
A VHF radio would have been of little assistance once the boat capsized and no
evidence was given as to whether either a dinghy or waterproof torch were
carried.
At the SAR debrief on 12 December 1995, Mike Austin the owner of the
"Ruawaka" advised that he had a base CB in his home and that he had not heard
any May-day calls from the "Allison J" which had carried a hand-held CB.
The evidence of the witness at Matapouri cited by the police was not given to
the independent enquiry and, noting that the witness was not named. TVNZ
stated:
We have no evidence as to the time of this alleged sighting or what the sea
conditions were at Matapouri which would have been a number of hours
prior to the sinking when a boat of similar description was seen travelling
north. We are not sure in fact of the relevance of this unsourced comment.
The witness is not referred to in the evidence given at the inquiry nor was
he or she it would seem present at the Debriefing. It is mentioned just
briefly in the Introduction of the Debrief. The speed is now described as
Ôsuicidal' (rather than Ôexcessive') and the actions of the crew as
Ôfoolhardy and idiotic'. We have no evidence as to speed being a factor in
this tragedy - so why has the complainant added this opinion?
2) Standing by its previous comments about the named local experts' lack of
suitable experience, TVNZ attached an article from the "New Zealand Herald"
which set out the views of the experienced local experts that the chances of one
vessel finding two seamen in the water "was relatively remote". The police had
not used the Harbour Warden, Mr Vern Tonks, who, although lacking in SAR
experience, knew what craft and personnel would have been available.
Asking why did the police take evidence only from one of its three "local
experts" - Austin but not Blomfield and Collins - TVNZ said that Mr Collins of
DOC had limited knowledge of the sea and questioned whether Mr Austin had
the required expertise to conduct a search at night. One expert named by the
police, Jon Cullen, the operator of the Kerikeri marine radio service had minimal
input. Furthermore:
As reported in the 60 Minutes item the Harbour Master at Tutukaka was
not notified of the emergency and a number of the vessels based there
would have been able to have quickly been in the area, if called upon.
3) Despite enquiries from the Rawhiti people to Russell Marine Radio, they were
not advised of the emergency. TVNZ added that the radio operator (Richie
Blomfield) was not present at the debrief.
4) The difference in the estimates of the position of the "Allison J" when the flares
were sighted, TVNZ wrote, could be explained by the distance the vessel drifted
between the first and second flares.
5) If the police were continually in contact with Mike Collins through Mrs Collins
and Richie Blomfield, TVNZ asked, why was the search by the "Ruawaka" at
least initially in the wrong area. Moreover, the Inquiry Team's report suggested
that the information from the flare sighters was either inadequately conveyed to
or incorrectly recorded by the police.
6) As for Mr Austin initiating a search before the Police were advised of the flare
sighting, TVNZ commented:
If Mr Austin had not undertaken a search on Ruawaka there is no evidence
that the Police would have sent any vessel to sea that evening!
7) As for the time taken to call the rescue helicopter - 29 minutes, TVNZ stood by
its initial report. The first call, it said, was to the Kawakawa police station. The
independent inquiry team recorded 2010 as the time of the flare sighting. TVNZ
declined to accept the police's contention on the point.
8) TVNZ declined to comment further on this point.
9) The programme did not report that the "Coda" had found the bodies but had
recovered them from the water.
By way of introduction to its general comments, TVNZ began:
We strongly disagree with the assertion that the Police were willing to be
interviewed for the programme. 60 Minutes approached the Northland Search
and Research co-ordinator Senior Sergeant Mike Henehan of Whangarei for an on
camera interview. He declined and referred us to the Auckland Police
Headquarters. The Auckland Police Public Relations Officer told the
programme's producer that the Police would not consider the request for an
interview until a storyline had been provided together with a list of questions.
The policy of our Current Affairs programmes is not to provide storylines. The
impression was clear that the police would only be prepared to make a comment
under preconditions.
As the deadline approached, TVNZ added, the Police were again asked to respond.
Attaching the fax dated 4 May received from Senior Sergeant Pearson, TVNZ said that
as it did not offer an interview, it was taken as the definitive Police response.
Furthermore, TVNZ denied that Mr Pearson had later telephoned a 60 Minutes
representative to offer the interview.
In conclusion, TVNZ stated that the lengthy argument alleging a breach of standard G6
contained in the original complaint was not sustained.
The Police's Final Comment - 28 August 1995
In the final comment on behalf of the Police, Senior Sergeant M R Henehan advised
that he had obtained two further pieces of information. First, Clear Communications
had traced the call from a local at Bland Bay to the Police informing them of the flare
sighting and a record was attached showing that the call was made at 2029 hours.
Secondly, the report of the Coroner's Court hearing into the deaths of the two
fishermen (released after the date of the broadcast) recorded the Coroner's finding that
the parties involved in the search had done their best. Further, the brother of one of
the fishermen - who had appeared on the 60 Minutes programme and had criticised the
search - was now reported as being satisfied with the efforts having heard the facts
explained at the hearing. The media report of the Coroner's hearing (dated 6 July) was
attached.
The Police then responded to the nine points above:
1) Pointing out that TVNZ had still not named the marine expert it had consulted
and that it appeared to be someone who lacked expertise on marine matters, the
Police said that TVNZ, by mainly relying on the debrief which was not attended
by all the involved parties and had not considered the operation in detail, had
failed to gain a full understanding of the matter.
2) As the "Allison J" was thought to be afloat, the initial search was carried out
with one boat equipped with radar. With hindsight, the Police continued, it was
now acknowledged that the "Allison J" probably sank soon after dark.
Maintaining that Mr Collins, Mr Austin and Mr Blomfield were experts for the
roles required of them, the Police said they were each invited to the debrief. Mr
Collins could not attend and Mr Blomfield was ill. The Police noted that it was
wrong to refer to material given at the debrief as "evidence".
Moreover, Jon Cullen was a Marine Search Adviser who, although he did not
take an active part in the full search, had maintained a "watching brief" well into
the night. The Police commented:
TVNZ's comments here graphically illustrate their (or their adviser's)
ignorance of Marine Search and Rescue matters. Enquiries of little more
than a cursory nature would have clarified the important role of the
adviser.
Here, as in other searches, much work goes on behind the scenes. Jon
CULLEN is a highly respected authority on Marine SAR, and played a
major role in this search. TVNZ should have approached him for his
input.
3) No further comment.
4) In regard to the flare which Ms Thompson was referring to, the Police pointed
out that she had not seen it herself and that the comment from others indicated
that it was well outside Danger Rock.
5) It was incorrect to state that the Police did not convey information to Mr
Austin.
6) No further comment.
7) While the caller might have said that the call was made at 2010 hours,
documentary evidence was now available that the Police were notified at 2029
hours.
8) No further comment.
9) No further comment.
The Police concluded:
I reiterate that the tone of the programme was unbalanced and focused only on
the concerns of the locals and whanau of the deceased. The makers obviously
have a shallow grasp of Marine Search and Rescue matters and have not sought
advice from experts or spoken in full to those involved in the search.
At no stage did the Northland Police, or the Auckland Police Media Liaison
Section, decline to an interview. It is departmental policy (previously forwarded
to you) not to decline such requests unless there are good reasons to the
contrary.
The refusal of the National Rescue Co-ordination Centre to be interviewed was
mentioned on the programme. If the Northland Police had also refused, why
was there no similar comment?
TVNZ's Response to the Police's Final Comment - 6 September 1995
As is its practice, the Authority sent TVNZ a copy of the Police's final comment for
its information. It chose to respond on some points.
First, while acknowledging that the Coroner's findings would be pleasing to the Police,
TVNZ said that they were not relevant to the broadcast as the hearing took place
some months after the broadcast.
Noting that the 60 Minutes item dealt specifically with the concerns of the family
members, TVNZ reported:
The police make reference to comments from Mr Matiu Clendon who appeared
on "60 Minutes" and was one who was critical of the manner in which the
search was conducted. His change of heart following the Coroner's inquest was
because of facts which did not emerge until the inquest was held - facts which
the family had been pleading for at the time the broadcast was made.
Mr Clendon's comments were relevant at the time of the broadcast, and
accurately reflected his view at that time.
Shirley Te Nana, widow of one of the men on the "Allison J", also spoke critically of
the search during the broadcast and TVNZ enclosed a letter from her as she had
considered the broadcast to be responsible.
TVNZ also commented:
We find it convenient and ironic that Senior Sergeant Mike Henehan (the search
and Rescue Co-ordinator for Northland) has now found information from Clear
over the timing of the first call.
However this does not solve one vital problem. In his original fax in response to
"60 Minutes", he says the call was received by Kawakawa police. Through the
new document we are now told it was made to Russell police.
The Senior Sergeant told "60 Minutes" that the independent report was wrong
to say the police were informed at 2010 hours. But there is now clear ambiguity
about whether the call was made to Kawakawa police or Russell - or whether it
was diverted from Russell to Kawakawa.
The importance of that first call cannot be underestimated, as was made clear in
the item. Enclosed is the Electricity Helicopter publicity pamphlet which states
that it could be in the area within minutes. The item on "60 Minutes" quite
properly asked tough questions about the actions taken by rescue services after
the call was made.
Describing the Police comments as patronising, TVNZ said that some staff members
had considerable maritime expertise and were fully able to grasp the details. TVNZ
concluded:
We remind the Authority once again that the police and the rescue centre were
offered the opportunity to be interviewed on camera for this programme. They
declined.
The police view was summed up in a studio piece at the end of the item. The
steps taken to give the police every opportunity to comment should not be
forgotten.
The final question we request the Authority asks itself is - was this report a
reasonable and balanced summary of a matter of public interest as it stood on 14
May this year? If it was, we submit that the police complaint must fail -
regardless of what might have happened since.
Appendix II
Civil Aviation Authority's Complaint to Television New Zealand Ltd - 23 May
1995
The Director of the Civil Aviation Authority (Kevin Ward) complained to Television
New Zealand Ltd about an item on 60 Minutes broadcast by TV2 between 7.30 -
8.30pm on 14 May 1995. The item had featured the search for the "Allison J" and its
crew at Whangaruru on 21/22 November 1994.
The letter began:
This search was carried out initially as a Class II operation by the NZ Police and
subsequently as a Class III operation co-ordinated from the National Rescue Co-
ordination Centre in Lower Hutt, Wellington. While it would normally be
improper for the RCC to comment on actions carried out by the Police, the
programme made no differentiation between the two agencies and accordingly
the CAA feels free to observe that in its view the programme was unbalanced,
contained factual inaccuracies and implied that SAR authorities contributed to
"one of the great scandals of New Zealand Search and Rescue".
Dealing first with the complaint about the lack of balance, the CAA said the rescue
was described not only as a "great scandal" but also by two unidentified people
respectively as a "shambles" and "a total cock-up".
The CAA disputed those observations. It had commissioned an independent report
and although that report was acknowledged and shown briefly by the broadcaster, its
conclusion was not emphasised. The report, the CAA commented, had found
generally that there were no grounds for criticism of the agencies involved. Allowing
two unidentified people to give their judgment while ignoring the report, the
complainant continued, was "clearly in breach of normal investigative reporting
standards".
The complaint then listed a number of alleged factual inaccuracies (listed a) to f)).
First, it was incorrect to report that the "Allison J" was on a straight-forward routine
cruise (a) as one crew member had advised his partner that bad weather was expected
and (b) that a "maelstrom" was taking place when the flares were sighted. Further, (c)
the "Allison J" carried limited emergency equipment and (d) the boat was not reported
overdue until it was more than 12 hours late. It was also incorrect to state (e) that
only the local skipper at Tutukaka was asked to help. Two other requests for
assistance were made but were declined.
As the final factual inaccuracy (f), the complainant said:
Despite assertions to the contrary, local experts were called upon to assist.
Mike Collins, the Department of Conservation Ranger, received notice of the
first flare sighting, saw the second sighting and reported it to the Police and
stayed in communication with the Police. The marine radio stations at Russell
and Kerikeri broadcast for assistance from boats in the area, but had no replies.
Mike Austin undertook a night search for two hours or more in most
unfavourable conditions.
In addition, the use of infra-red detection by an Orion was not, as the item claimed, "a
waste of time". It was the best aircraft available.
As the last point in the complaint, the CAA stated:
When invited to comment, the Civil Aviation Authority pointed out that the
independent report had only just been released to the deceased families, and until
such time as they had had the chance to study it, it would be improper for CAA
to comment. In the event the TV programme went ahead without CAA
comment.
TVNZ's Response to the Formal Complaint - 8 June 1995
Assessing the complaint under standards G1 and G6 of the Television Code of
Broadcasting Practice, TVNZ dealt with each of the specific points raised in the
complaint.
In relation to the complaint about the description of the rescue as a "shambles" and a
"cock-up", TVNZ said that the speakers were identified later in the item as Mr Vern
Tonks (Harbour Master at Oakura Bay) and Mr Andrew Grey (skipper of an ocean-
going trawler). Their opinions TVNZ added, were shown during the programme to be
based on extensive knowledge of both the local area and of search and rescue practice.
The item, TVNZ pointed out, also featured the independent report and pertinent
paragraphs were highlighted. TVNZ also recorded:
TVNZ detects in your letter an implication that because something was
contained in the independent report, that should be an end to the matter.
However, "60 Minutes" discovered that relatives of the dead and local people
felt that some key concerns were not met by the report. Revealing such disquiet
is a legitimate role of investigative journalism. That an "official" report has been
issued and fairly reported is no reason to prevent a reporter from revealing and
examining questions which continue to bother local people and which are of
more general public interest because they involve a national system of search and
rescue.
TVNZ then considered the alleged factual inaccuracies listed (a) to (f). First, it said,
one of the crew told his partner that they would seek shelter if they encountered bad
weather - not that bad weather was expected.
The second point (b) dealt with the weather conditions and, TVNZ said, as the Police
debrief and the broadcast acknowledged, that the actual conditions were in dispute.
TVNZ also questioned CAA's description of the emergency equipment carried. It
continued:
We understand the crew carried two lifejackets, hand-held flares and a hand-held
CB radio.
"60 Minutes" made it clear that nobody knows why the boat capsized but it
carried eye witness accounts which support the view that the two men did
everything right to stay alive according to conventions. At least two flares were
seen from the shore.
As for the time the two men were expected home, TVNZ said that the item reported
that Komene Te Nana's anxiety increased when her husband was not home for tea.
The item also reported that the "Coda" was searching for bodies and the debrief did
not mention any other specific requests for assistance.
As for the complaint which referred to the various activities after the flares had been
sighted, TVNZ said it seemed that the findings of the independent report were being
reiterated. However:
"60 Minutes" was concerned with Search and Rescue reaction - what happened
on the night - what might have been done better.
On the specifics, Mike Austin was not asked by the Police or the Rescue Co-
ordination Centre to go out looking for the "Allison J". He took it upon himself
to go. It seems that information which might have assisted his search was not
passed on to him and because of that he was searching in the wrong place.
With regard to the infra-red equipment carried by the Orion, TVNZ cited a lengthy
extract from the Police debrief covering the equipment's capabilities and concluded:
Given this expert opinion, it was TVNZ's view that the description of the infra-
red search given in the "60 Minutes" programme was accurate.
On the final point about how the broadcast explained CAA's response to the
inquiries, TVNZ said the CAA unequivocally refused to appear on camera. It added:
TVNZ notes that, having been given the opportunity to appear on the
programme and having declined that opportunity, the Civil Aviation Authority
can hardly now cry "foul" if it feels that its viewpoint has been inadequately
reflected on "60 Minutes".
What more can a broadcaster do than offer the opportunity to respond to
matters such as those raised in the programme?
Dealing with the specific standards, TVNZ stated that questioning the official report
did not mean that it was inaccurate and, it argued, the questions were asked in the
public interest. Further, as the CAA was offered the chance to contribute, it
maintained that neither standards G1 nor G6 were contravened. It concluded:
While TVNZ is sorry that you are unhappy about the content of the "60
Minutes" programme it does not believe that its broadcast breached programme
standards. It tackled a serious matter of public concern in a report which
showed evidence of a great deal of research and independent investigation.
CAA's Complaint to the Broadcasting Standards Authority - 29 June 1995
Dissatisfied with TVNZ's response, R K Bracefield on behalf of the CAA referred the
complaint to the Broadcasting Standards Authority under s.8(1)(a) of the Broadcasting
Act 1989. Should the complaint be upheld, the CAA sought an apology from TVNZ
to all those involved in the search for the "Allison J".
The complaint then responded to a number of statements in the script.
1. "Routine Cruise, Straight Forward Cruise"
The fishermen, the CAA wrote, were running an ill-prepared boat into a storm
when everyone else had sought shelter. One of the fishermen had told his
partner not to worry if they were late as they would have sought shelter.
2. "Life-jackets on" - only one of the two was wearing a buoyancy vest and the
bodies were tied together.
3. "Fishermen who did everything right". There was minimal emergency
equipment. There was no emergency beacon, no radio, no dinghy and no life-
raft.
4. "Waiting for word". The boat was not reported overdue until the morning after
they were expected home.
5. "Local fishermen" were not told "of the emergency until the following day".
The locals knew, the CAA maintained, because they reported it to the Police. A
local boat had searched for the "Allison J" on the night of Monday 21st. Until
the SAR authorities were advised that a vessel was overdue, they could not
advise the nature of anything more than an emergency.
6. "I heard bulletins on the radio". The first bulletin in which the "Allison J" was
named was released on the morning of the 22nd. If the two men had been
expected on the Monday evening for tea, the CAA asked, why were the SAR
authorities not advised by the fishermen's partners that they were overdue.
7. "Local people have boats to search in all conditions". Mr Tonks said he should
have been sent to search on the evening of Monday 21. The CAA continued:
His boat was six metres in length, had no two-way radio for
communications, had no EPIRB, no life-raft, no flares, no search light, no
navigation equipment and no auxiliary engine. None of its crew had SAR
training. A local boat, "Ruawaka", did put to sea to search, but even with
radar equipment it found nothing.
8. "This is where the boat was". The commercial fisherman (Ms Thompson) who
identified to 60 Minutes where the flares were sighted had never previously
advised the police that she had seen flares.
9. "Distress flares have been seen". Although DOC Ranger Mike Collins flashed
his headlights, it was not known whether the fishermen either saw them or
understood them to mean that the flares had been seen.
10. "... authorities never asked for help". Mr Tonks was put on stand-by on
Tuesday 22 November. If he was really able to provide the service claimed in
the item, he would have heard the numerous "all stations" broadcasts for
mariners on Monday evening. However:
No local mariners responded to these pleas for help.
11. "... harbour full of fast boats bristling with sophisticated electronic equipment".
The CAA asked:
Where were all these well-equipped experts when the "all stations" calls
went out for assistance? ... The Ruawaka was well-equipped and failed to
find the "Allison J" even though she was in the search area within an hour
of the first flare sighting.
12. "Orion ... cost almost $100,000". Not only was cost irrelevant, it was also
speculative as the RNZAF has refused to disclose the costs of operating an
Orion during a SAR.
13. "Craig Sutherland ... was the only local skipper rescue officials asked to help".
Two other named skippers were asked to but declined and other vessels in the
area were also asked to assist.
14. "Rescue officials could have recovered survivors, not bodies". As it was not
known when the fishermen drowned, that statement was inaccurate.
The CAA then made a number of points under the following headings:
Environmental Conditions
The CAA wrote:
[The reporter] initially states that when darkness fell they set off their flares".
This is correct. She also states that DOC Ranger, Mike Collins, flashed his
headlights in recognition of the flares which would have been pointless if it
hadn't been at least dusk or dark. She later states that "the Police were alerted
while it was still daylight". Yet the first knowledge of their distress was when
the flares were ignited during darkness. Her own contradictions are never
acknowledged.
Helicopter
The CAA advised on this matter:
One of the first search initiatives taken by the Whangarei Police was to ask the
Northland Helicopter if it was available to search. The helicopter operators
advised they were not because their aircraft was not equipped with a night
search light.
Local Experts
The CAA explained that rescue authorities were experienced and that, as past rescues
indicated, distance was irrelevant when local knowledge was being used and adequate
communications were available.
That was the appropriate pattern for the incident dealt with in the item.
Eyewitness
DOC ranger, Mike Collins, "an excellent witness", gave the Police information which
was forwarded to Mike Austin in the Ruawaka. However, after seeing both the flare
and the boat, Mr Collins had to leave his vantage point to contact the Police and did
not see the "Allison J" sinking .
Mr Austin and the "Ruawaka""
Mr Austin began searching without first checking with the Police but, later, when
information from Mr Collins was forwarded his search was co-ordinated by the
Police. Arguing that the 60 Minutes item contradicted itself, the CAA wrote:
[Its] whole perspective hinges on the argument that locals who were experts on
these waters should have been involved in the search. Mr Austin was a local
directly involved in the search from the start, yet in [the reporter's] own words -
he needed all the help he could get because he'd never conducted a search
before.
Refusal to Appear
When TVNZ asked the CAA to appear, the independent report had only just been
posted to the families concerned and comment at that stage was felt inappropriate.
TVNZ did not contact the CAA again. The CAA concluded with extracts from the
independent report:
... it is understandable that the local residents and families of the deceased
voiced their criticisms at an early stage and this was due largely to ignorance
and misinformation concerning some relevant facts, and of a proper
understanding of a SAR Operation.
and:
In this case, we have not found significant grounds for criticism of conduct of
the NRCC, the Police or other agencies involved in the SAR Operation.
TVNZ's Report to the Authority - 15 August 1995
In its report to the Authority, TVNZ dealt with the specific points raised by the
CAA.
1) TVNZ maintained that there was no evidence that the boat was ill-prepared and,
enclosing the weather forecast from the NZ Herald for 21 November 1994,
maintained that the storm was not well publicised. Further, Mr Clendon's
comment to his partner did not necessarily indicate that the fishermen expected
bad weather.
2) Police evidence at the debrief reported that both men were wearing life jackets.
3) Expressing surprise at the CAA's knowledge of the "Allison J" as it was
allowed to sink after the bodies were recovered, TVNZ said that like most
vessels of that size in the area it did not have an EPIRB. It also appeared to
have neither life raft or dinghy.
4) While Mr Clendon's partner might not have been concerned, Mrs Te Nana was
as was made clear in her interview with 60 Minutes.
5) Radio Russell was contacted by a fisherman's family. They were not told of the
emergency.
6) The screened interview with Mrs Te Nana, TVNZ maintained, was more
applicable that the reported comments of the other couple as to when the
"Allison J" was expected.
7) Mr Vern Tonks was the Harbour Warden and lived at Oakura. The crew of the
"Ruawaka" had no SAR training and the shortcomings of radar as a tool in rescue
operations were covered at the Police debriefing.
8) Noting that Ms Thompson did not claim that she witnessed the flares, TVNZ
agreed with the complainant and hoped that the two fishermen had not had their
hopes raised falsely by seeing the car headlights flash.
9) No comment.
10) With regard to the comment that Mr Tonks was neither advised of the
emergency nor his help sought, TVNZ recorded:
We re-iterate that the Civil Aviation appear to be confused over the role of
Mr Tonks and linking him inaccurately with the Whangaruru Fire Service.
11) TVNZ continued to question why no one at Tutukaka was asked to help.
12) TVNZ maintained that it was entitled to speculate on the cost of the air
operation.
TVNZ then dealt with the comments about the environmental conditions and
maintained that it was not inaccurate to state that the flares were set off "as darkness
fell". It also maintained, with reference to the independent report, its observations
about the lack of the utilisation of local knowledge. TVNZ accepted that the local
DOC ranger was well-thought of and had acted effectively in the circumstances adding:
Surprisingly, what he had seen was not passed on by the Police to the Ruawaka.
While expressing commendation for Mr Austin, TVNZ said that there were other
fishermen with more experience and equally as well-equipped boats.
TVNZ dealt with the CAA's refusal to appear and noted:
If the CAA representative considered that he could not make a comment at the
stage that he was phoned, the question arises as to why he did not advise the
reporter when he would be available.
TVNZ concluded:
Although the independent Inquiry may not have found significant grounds for
criticism, it is clear through their report that there are a number of concerns as to
the way the search for the Allison J was co-ordinated. We re-iterate what we
said in this regard in our letter to Mr Ward of 8 June and indeed all the points
that we made in that earlier letter, most of which would point out are not
commented upon in the referral by the Civil Aviation Authority.
CAA's Final Comment - 25 September 1995
Mr Bracefield of the Civil Aviation Authority began by apologising for the late
response caused by a high work load and staff illness. He made four specific points.
1) "Routine Cruise" It maintained that the vessel was not well prepared for a
coastal cruise as it lacked a reliable means of communication, an EPIRB, a dinghy
or a life raft. The weather forecast supplied by TVNZ, he added, was a land
weather forecast whereas competent mariners obtained a marine weather
forecast.
2) "Life Jackets" It was acknowledged that both men were wearing life jackets
(the previous information had been incorrect).
3) "Fishermen who did everything right" Whereas TVNZ argued that few vessels
the size of the Allison J would have an EPIRB, the CAA maintained that most
people attempting a trip such as that of the "Allison J" would have or borrow
one. The vessel, it added, would have been awash well before the bodies were
recovered and thus it was not, as TVNZ maintained, "allowed to sink after the
bodies were recovered".
4) "Remember the terrible night waiting for word" Again arguing that TVNZ
was again not factually correct, the CAA said that Mrs Te Nana had not raised
at any time her concern with the Police. Noting that the item had used the
independent report selectively, Mr Bracefield of the CAA continued:
Further to the above, I feel a more objective documentary could have been
made if some of the footage shot by TVNZ had not been cut to fit a pre-
conceived story line. Lack of objectivity and balanced in the programme
was our main concern. The factual errors commented on above support
our contentions. Additionally we are aware from several persons who
were interviewed that critical parts of their responses were edited out, eg,
the Interview with John Baine the chairman of the Helicopter Rescue
Trust. An eye witness at the time of flare sighting and another witness, an
observer on the search vessel "Ruawaka" described the actual weather at
the time of flare sighting and afterwards during the search.
The CAA referred to the Coroner's Court findings which "exonerated" the search
authorities and enclosed a report from the Meteorological Service of the weather in the
area at the time of the "Allison J"'s passage and the subsequent search.
TVNZ's Response to the CAA's Final Comment - 3 October 1995
TVNZ advised that it believed some of the comments in the CAA's report to the
Authority of 25 September should be challenged.
First, noting that the weather report supplied was written in the past tense and,
therefore, would not have been available to the crew of the "Allison J", TVNZ argued
that the newspaper forecast gave some general indication of what could be expected.
Secondly, noting that the CAA provided information to the Authority which it had
not been prepared to provide to TVNZ, TVNZ pointed out nevertheless that it
referred to the reason why the boat was allowed to sink but had not been a matter in
dispute.
As the CAA's comments about Mrs Te Nana were based partly on an inaccurate
transcription, TVNZ urged the Authority to view the programme instead. It
cautioned:
Both Shirley Te Nana and her daughter showed their mounting anxiety and
desperation during the item. After reporting the fact that she had received no
answer from the men, expected home for tea, Shirley rang home. There was no
answer. Clearly she was on edge and wondering what had happened to them.
She heard the next morning the report of a missing boat. She then said:
I wandered round the house doing the dishes they'd left that morning ..
cleaned the car, washed the clothes and did everything and walked around
the house crying and hoping against hope that they'd find them alive.
It seems to us absurd (even insulting) to think that the overnight wait was not
one of real anxiety for Mrs Te Nana and her daughter - as it would be for any of
us placed in a similar situation.
Describing the CAA's argument that the item was based on a preconceived storyline
as incorrect and insulting, TVNZ rejected the claim that "unhelpful" quotations had
been edited out. It concluded:
We submit also that Mr Bracefield's comments about the programme providing
"an opportunity to do a worthwhile programme to educate mariners" should be
disregarded by the Authority. It seems to TVNZ that this suggestion reflects a
view that there was no reason for public concern about this particular rescue
operation. A viewing of the programme will show that the "60 Minutes"
journalists investigated and found there were proper and pertinent questions to
be raised.
We find it ironic that the accusation of a lack of objectivity and balance has come
from an organisation that refused all offers to itself participate in the programme.
The Coroner's Court findings, referred to in Mr Bracefield's penultimate
paragraph, are, as we have pointed out elsewhere, irrelevant in judging the issues
raised by this programme. What has to be understood is the state of the "60
Minutes" investigation and enquiries in May and not many months later.
Further Correspondence
In a response dated 16 October 1995, Mr Bracefield of the CAA enclosed a copy of
the marine weather bulletins issued at the time of the loss of the "Allison J" and
commented on some other points. He stressed that the item had not dealt fairly with
the report of the independent inquiry and that the CAA had been asked on one
occasion only to participate. He concluded:
The Coroner's Court finding is relevant. It shows that the information to allay
the family concerns was there all the time and could have been used in the
programme. It could have been easily uncovered had an investigative journalist
been concerned enough to probe and present all the facts.