Malcolm and Others and Television New Zealand Ltd - 1994-068
Members
- I W Gallaway (Chair)
- J R Morris
- L M Dawson
- R A Barraclough
Dated
Complainant
- Edward Malcolm and Others
Number
1994-068
Programme
HolmesBroadcaster
Television New Zealand LtdChannel/Station
TVNZ 1
Summary
The decision by a couple to travel to Australia with their children to escape harassment
from other family members was dealt with in an item on the Holmes programme
broadcast on Television One between 6.30–7.00pm on Friday 18 February 1994. The
item reported that the couple shown had previously been members of the Exclusive
Brethren Fellowship, that obtaining custody of their children had involved a dispute
between them and the children's maternal grandparents who lived in Rangiora, and that
family members who remained within the Fellowship sought the return of the children.
Mr Malcolm and other members of the Fellowship in Nelson complained to Television New
Zealand Ltd that the item breached a number of broadcasting standards by suggesting
that the dispute involved the Fellowship generally rather than the family and other
members of the family who were Fellowship members.
Maintaining that the item based on considerable research showed that members of the
Brethren in addition to the family had put pressure on the family featured, TVNZ declined
to uphold the complaint. Dissatisfied with TVNZ's decision, the complainants' solicitors
referred the complaint to the Broadcasting Standards Authority under s.8(1)(a) of the
Broadcasting Act 1989.
For the reasons given below, a majority of the Authority declined to uphold the complaint
alleging factual inaccuracy and, unanimously, the Authority declined to uphold any other
aspect of the complaint.
Decision
The members of the Authority have viewed the programme complained about and have
read a transcript and the correspondence (summarised in the Appendix). As is its practice,
the Authority determined the complaint without a formal hearing.
An item on Holmes reported that Mr and Mrs Field and their children were leaving New
Zealand as a consequence of a family dispute. In the introduction, presenter Paul Holmes
referred to the Fields' "marathon custody battle" with the Exclusive Brethren for the
children. The item also referred to the on-going dispute between the Fields and other
members of the family – particularly Mrs Field's relatives – who were members of the
Exclusive Brethren Fellowship. Towards the end of the item, the reporter asked Mrs Field:
So what would your message to the Church be, then?
She replied:
Just leave us alone, you bastards, you know. This makes us so angry. The kids are
happy. Why can't they just leave us alone?
Through their solicitors, Mr Malcolm and other members of the Fellowship in Nelson
complained to TVNZ that whereas the item had correctly referred to the dispute between
Mr and Mrs Field and other family members – who were also Church members, the above
comments suggested a "concerted" Church campaign directed at the Fields. The complaint
pointed out that this was incorrect as the Nelson Fellowship had little contact with the
Fields although they lived nearby. Moreover, the complaint recorded that the Fields had
recently been visited by their children's paternal grandparents to say goodbye and there
had been "no animosity or argument of any kind".
The item, the complainants alleged, breached standards G1, G4, G6 and G13 of the
Television Code of Broadcasting Practice. They require broadcasters:
G1 To be truthful and accurate on points of fact.
G4 To deal justly and fairly with any person taking part or referred to in any
programme.
G6 To show balance, impartiality and fairness in dealing with political matters,
current affairs and all questions of a controversial nature.
G13 To avoid portraying people in a way which represents as inherently inferior
or is likely to encourage discrimination against, any section of the
community on account of sex, race, age, disability, occupational status,
sexual orientation or the holding of any religious, cultural or political belief.
This requirement is not intended to prevent the broadcast of material
which is:
i) factual, or
ii) the expression of genuinely-held opinion in a news or current affairs
programme, or
iii) in the legitimate context of a humorous, satirical or dramatic work.
In response to the complaint, TVNZ explained that the item was a sequel to material shown
in 1993 which had dealt with the custody dispute between the Fields and Mrs Field's
family. Its reporter, it continued, had spoken to other former Fellowship members who
had said how hard it was for them to take their families with them when they left the
Church. TVNZ added that the pile of letters shown during the item was evidence of the
pressure applied by Fellowship members other than the maternal grandparents.
Moreover, the reporter was aware – but had not included it in the item – of approaches to
the children by members of the Fellowship in Nelson. TVNZ added that the Fields were
convinced that the Exclusive Brethren was involved in the custody dispute.
As for the visit to the children by their paternal grandparents, TVNZ said the reporter had
been unaware of it at the time of the broadcast but subsequent enquiries had shown it not
to be a happy reunion.
TVNZ disagreed that the item had suggested a "concerted" Church campaign, arguing that
there was only one direct reference to the Church in the item. It believed that the story
was of public importance and had not breached any of the nominated standards.
When they referred the complaint to the Authority, the complainants argued that TVNZ
had misinterpreted the complaint. The complainants regarded as acceptable the use of the
term "family members within the Fellowship" as it was natural for the maternal
grandparents' family to support them. TVNZ, however, had responded to the complaint as
if the maternal grandparents were the only other parties in the contest with the Fields.
Nevertheless, the complainants maintained, the item advanced the incorrect perspective
that the Church as a whole and the Nelson Fellowship in particular was involved in
applying pressure on the Fields. In addition, the complainants claimed that TVNZ was
developing the argument that the Nelson Fellowship was involved after the event. The
complainants explained:
The essence of the complaint is the failure of the programme to draw a distinction
between the Church as a whole and the agony of the particular Field/Hickmott
family custody dispute.
The broadcast had revealed, they continued, that TVNZ did not understand how Brethren
communities operated.
In response, TVNZ said that it had dealt with the complaint on the basis that it was a
Field/Hickmott dispute as that was the way it had been presented by the complainants.
The item had included visual evidence, it repeated, to show that the pressure was applied
by more than the maternal grandparents. TVNZ stated specifically:
Indeed, the Fields clearly felt the pressure even came from non-family members, a
point mentioned in the introduction to the item. The item itself, however, focussed
on the particular family group pressure. That, "Holmes" reported, finally led to the
Fields leaving New Zealand for a new life in Australia.
The Authority has included these details to illustrate the point that the views advanced by
the parties overlap. Whereas the complainants accept that pressure, not unexpectedly,
was applied by the maternal grandparents' family who were members of the Fellowship,
TVNZ argued that although the grandparents and their family were the main sources, the
Fields believed that pressure, in addition, was applied by other members of the Exclusive
Brethren. Moreover, TVNZ maintained, the Fields were correct in that belief.
The Authority was divided when assessing whether or not the item contravened the
accuracy complaint under standard G1 of the Television Code.
The Authority considered that TVNZ had portrayed the circumstances correctly by
focussing on the dispute between the Fields on one side and Mrs Field's family on the other.
However it agreed that at times the discussion was widened to include the Church. A
majority of the Authority did not believe this was a breach of G1 as the story was largely
presented as being the Fields' view of the situation. The opening remarks included the
statement: "The Fields say, the church and family members have continued to harass
them, so they're leaving the country to escape them". In the majority's view this set the
scene for the story, which was obviously being told from the Fields' perspective. It was
reasonable to report their conviction that the church's influence had played a role in the
problems besetting the family. The fact that TVNZ had evidence of involvement from
people outside the family also justified some discussion of the church's role, the majority
decided. The broadcaster was not obliged to present every piece of evidence gathered about
an issue being investigated. It accepted that TVNZ's summary, based on the information it
had gathered from the Fields and from the letters which they had received, was sufficient
to justify the report that both the family and other Fellowship members had been involved
in what the Fields perceived as harassment.
The minority focussed on the item's introduction when the presenter, before he referred to
the marathon custody battle, said:
Stan and Julia Field got their children back last year from the Exclusive Brethren.
and on the question at the end of the programme:
So what would your message to the Church be, then?
Pointing out that these opening and closing comments could be seen as creating the tenor
of the entire item, the minority was of the opinion that total accuracy was required in the
introduction and the conclusion. Failure to meet that requirement, the minority decided,
meant that the broadcast breached the requirement in standard G1 for truth and
accuracy. It is common knowledge to those trained in the art of communication that the
opening and closing material creates the strongest and most lasting impression.
The Authority's conclusion on the other aspects of the complaint was unanimous. As it
was unable to detect any material in which the maternal grandparents' family had been
treated unfairly or unjustly, it did not consider that standard G4 had been contravened.
Standard G4 can only apply to the people actually referred to, so the Authority considered
the Exclusive Brethren's broader concerns were better dealt with under G6.
Standard G6 requires broadcasters to show balance, impartiality and fairness. The
Authority agreed with TVNZ that it was difficult to see what balancing viewpoint could be
provided in a human interest story about a family that believed it was being forced to
leave the country because of what it saw as harassment by church and family members.
The Authority considered that perhaps TVNZ should have offered the Exclusive Brethren
the chance to explain how it saw its role in the family's troubles. However as the story
primarily concerned the involvement of family members it considered such a balancing
comment might have been outside the scope of the item and did not uphold the G6
complaint.
In assessing the complaint that the item encouraged discrimination against the Exclusive
Brethren Fellowship, the Authority understood how Church members might feel should
they have to deal with members of the public who had watched the item. However,
standard G13 (i) and (ii) provide exemptions for factual material and for the expression of
genuinely-held opinion in a news or current affairs programme. Taking into account the
background to the material covered in the item and to the views expressed by Mr and Mrs
Field, the Authority concluded that because of the exemptions, standard G13 had not been
breached.
In summary, the Authority unanimously declined to uphold the complaints under
standards G4, G6 and G13. In addition, the majority declined to uphold the alleged
breach of standard G1.
For the reasons set forth above, a majority of the Authority declines to
uphold the complaint that the broadcast by Television New Zealand Ltd of
an item on the Holmes programme on 18 February 1994 breached standard
G1 of the Television Code of Broadcasting Practice.
The Authority unanimously declines to uphold any other aspect of the complaint.
Signed for and on behalf of the Authority
Iain Gallaway
Chairperson
18 August 1994
Appendix
Mr Malcolm's Complaint to Television New Zealand Limited
In a letter dated 23 February 1994, the solicitors for Mr Malcolm and other members of
the Exclusive Brethren Fellowship in Nelson complained to Television New Zealand Ltd
about an item broadcast on the Holmes programme on 18 February between 6.30 -
7.00pm. The item reported that a couple - the Fields - were leaving New Zealand as a
consequence of an on-going family dispute.
Noting that Mr Malcolm was a member of the Exclusive Brethren Fellowship, the solicitors
maintained that the family dispute referred to, which had involved a custody case,
involved Mr and Mrs Field and the maternal grandparents - not the Fields and Brethren
members generally. The writer commended the reporter for using the expression in the
item "family members within the Exclusive Brethren Fellowship" although she asked one
question which referred to the Church rather than the members. Moreover, the
complainants' solicitors added:
Regrettably Mr Holmes himself shows no such restraint in his introduction to the
item which plainly portrays the contest as being with the "Exclusive Brethren".
In fact, he said, the Nelson fellowship had little contact with the Fields while they were
living nearby in Tapawera. Indeed, he observed that the item also omitted to mention the
fact:
Stan and Julia Field invited their parents (ie the paternal grandparents, still
members of the fellowship in Nelson) over to their home to say goodbye to the
children. The invitation was accepted and was a happy time enabling them to do
just that. There was no animosity or argument of any kind.
Nevertheless, the solicitors argued, the item suggested a concerted "Church" campaign
directed at the Fields which resulted in their emotional exhaustion.
The letter concluded by alleging breaches of standards G1, G4, G6 and G13 of the
Television Code of Broadcasting Practice.
TVNZ's Response to the Formal Complaint
TVNZ advised the complainants' solicitors of its Complaints Committee's decision in a letter
dated 5 April 1994. It reported that the complaint had been assessed under the nominated
standards.
The item, TVNZ began, recounted the Fields' reluctant decision to leave New Zealand
because of the pressure placed on them by family members who remained within the
Church. The item was a sequel to material shown in 1993 which dealt with the
difficulties faced by the Fields in their efforts to regain custody of their children after they
left the Fellowship.
TVNZ stated that it considered the complaint on the basis of whether the dispute just
involved the family or whether it involved the Exclusive Brethren Church and its Nelson
members. In preparing the programme, the reporter had spoken to other former
Brethren members about how hard it was to take their families with them when leaving
the Church. TVNZ then said that the pile of letters to the children shown in the item was
evidence of the pressure applied by members of the Fellowship other than the maternal
grandparents. Moreover, TVNZ said that the reporter had not presented material in the
item - of which she was aware - about how the children were approached in Nelson by
members who implored them to return to the Church. TVNZ added:
The [Complaints] Committee did not believe that the [reporter's] question "so what
would your message to the Church be then?" was loaded, as is suggested in your
letter. It has to be considered in the context of the absolute conviction by the Fields
that the Exclusive Brethren Church was involved in the three-year court battle
which ended with them regaining custody of their children.
As for the visit to the children from the paternal grandparents, TVNZ said it was not
included as the reporter had been unaware of it. Subsequent enquiries disclosed that it had
not been a happy hour.
TVNZ stated:
The [Complaints] Committee could not agree with your suggestion that the item
implied a concerted campaign by the Church. In a piece running 4 minutes and
40 seconds there was only one direct reference to the Church - and that is dealt
with above. The scripting was done with scrupulous care and concentrated on the
Fields' claims of continued harassment, backed by supporting evidence from letters
addressed to the children and the Fields' own accounts.
The community's reaction against the Church referred to in the complaint, TVNZ
continued, did not result from the item but was a reflection of the prejudice against the
Fellowship already existing in the community.
Dealing specifically with the standards, TVNZ denied that the item was inaccurate, that
anyone had been treated unfairly or that it was unbalanced. Moreover, in view of the
exemption for factual material in standard G13 which prohibits encouraging
discrimination, it had not breached that requirement. Consequently, TVNZ did not believe
that the story which was both of public importance and interest had breached the
standard.
Mr Malcolm's Complaint to the Broadcasting Standards Authority
Dissatisfied with TVNZ's response, in a letter dated 13 April 1994, the complainants'
solicitors referred the complaint to the Broadcasting Standards Authority under s.8(1)(a)
of the Broadcasting Act 1989.
The letter questioned three aspects of TVNZ's reasoning for its ruling.
1) TVNZ's description of the story as straightforward did not tally with its explanation
that the broader context for the item had involved speaking to former members as
to how hard it was to leave the Church.
2) TVNZ had misinterpreted the complaint. While acknowledging that a reference to
"family members" within the Fellowship would be acceptable, TVNZ confined this
reference to the "maternal grandparents". The complainants not only accepted
that the maternal grandparents' family was involved, it believed that it was "not
unnatural" for the family to support them. However, it continued, that was
different from the suggestion that the Church as a whole or the Nelson Fellowship
in particular was involved.
3) Arguing that TVNZ seemingly appeared to make an ex post facto attempt to justify
the suggestion that the Nelson Fellowship was involved on the basis that this was
the belief of the family featured, the letter maintained that the item disclosed no
evidence of this point.
The letter of referral concluded:
The essence of the complaint is the failure of the programme to draw a distinction
between the Church as a whole and the agony of the particular Field/Hickmott
family custody dispute. That is not a trifling or insignificant distinction and
ground of complaint. In the very first remark of his opening, Mr Holmes has the
Fields getting their children back "from the Exclusive Brethren". Then, a moment
later, the expression used is the Church and family members". The language used
in the Field interview is very strong (eg "bastards") which therefore the general
approach ought to have prompted care. Then at the conclusion the interviewer let
slip the loaded question referred to in the complaint:
"So what would your message to the Church be, then? (underlining is our
emphasis)
It also betrays a lack of knowledge or research of how Brethren communities
operate.
TVNZ's Response to the Authority
As is its practice, the Authority sought the broadcaster's response to the referral. Its letter
is dated 18 April 1994 and TVNZ's reply 16 May.
TVNZ began:
The item told of the plight of Stan and Julia Field, a couple who featured in another
"Holmes" item last year which related their efforts to regain custody of their
children from family members within the Exclusive Brethren Fellowship, after
making the decision themselves to leave the Fellowship.
The February item updated the situation, recounting how the Fields had decided to
leave New Zealand with their two children because of the pressure they felt they
were under from family members within the Fellowship, particularly from the
maternal grandparents.
Arguing that the referral did not introduce any substantially new point, TVNZ said that
the central point of the original letter of complaint was that the custody dispute involved
only the Fields and the maternal grandparents in Rangiora. It then repeated the point in
its letter reporting the Complaints Committee decision that the visual evidence shown
made it clear that the pressure was no means confined to the maternal grandparents. It
continued:
Indeed, the Fields clearly felt the pressure even came from non-family members, a
point mentioned in the introduction to the item. The item itself, however, focussed
on the particular family group pressure. That, "Holmes" reported, finally led to the
Fields leaving New Zealand for a new life in Australia.
The Fields had left New Zealand, TVNZ stated, not because of an "unfortunate domestic
dispute" as the complainants implied but after a "particularly bitter and agonising custody
battle".
TVNZ agreed with the original letter of complaint that the dispute was not between the
Fellowship and the Fields, but:
The Fields believed that the custody battle was the consequence of the association
their family members have with the disciplines of the Exclusive Brethren
Fellowship. They believe an effort was made to split their family because they chose
to leave that Fellowship. That was what "Holmes" reported.
TVNZ disputed the allegation that its Complaints Committee report amounted to an "ex
post facto attempt to justify harassment". It had referred to the contextual material, it
continued, to explain that the Fields left New Zealand to escape the pressures brought by
family members who remained within the Fellowship. The strong language used reflected
Mr Field's family's suffering and, TVNZ concluded:
We reject the solicitor's imputation that the "Holmes" item was loaded. The
programme carried out extensive research into how the Exclusive Brethren
Fellowship "operates" (the word of the solicitor's). It is submitted that the item was
an inaccurate account of the plight of a desperate and unhappy family caught up
in an emotional maelstrom as a consequence of family members of the Exclusive
Brethren Fellowship challenging their right to custody of their children. The item
was a matter of public interest, and for public concern.
The Complainants' Final Comment to the Authority
When asked whether the complainants wished to comment on TVNZ's reply, in a letter
dated 30 May 1994 their solicitor questioned why TVNZ had commented that the
reference did not contain "anything substantially new". Had the referral done so, it added,
TVNZ could justifiably have been critical.
The solicitors insisted that TVNZ, by referring to the mail from family members and the
maternal grandparents continued to miss the point. The breach occurred when the item
suggested that the Church as a whole and the Nelson Fellowship in particular was
involved.
Explaining that this matter continued to be the point at issue, the solicitor observed:
1) Where was the evidence of pressure from non-family members?
2) Why was this evidence not presented in the item?
3) With reference to TVNZ's reference to the Fields' belief that "an effort was made to
split their family because they chose to leave the Fellowship", the letter asked who
made that effort.
4) We are pleased that TVNZ concedes that the language used was strong. We
reiterate that that heightens the need for care, balance and fairness which,
regrettably, was missing.
5) TVNZ's response that the item showed a lack of research was to counter that
extensive research had been conducted but, the solicitors wondered, why had the
item not referred to the parochial nature of the Fellowship.