Clements and Television New Zealand Ltd - 1996-110
Members
- J M Potter (Chair)
- A Martin
- L M Loates
- R McLeod
Dated
Complainant
- John Clements
Number
1996-110
Programme
TonightBroadcaster
Television New Zealand LtdChannel/Station
TVNZ 1
Summary
A Civil Aviation Authority directive which ordered the grounding of helicopters with
imported parts from one supplier, and the disclosure of confidential police information
regarding the South Auckland serial rape inquiry, were two of the news items on
Tonight broadcast on TV One on 16 May 1996 at 9.30pm.
Mr Clements complained to Television New Zealand Ltd that the items breached
broadcasting standards. He maintained that the report on the helicopter grounding was
factually incorrect, and the disclosure about the progress of the serial rapist inquiry,
which might have affected the outcome of the inquiry, prejudiced the maintenance of
law and order.
In its response, TVNZ emphasised that the report on the grounding of helicopters
made it clear that the directive only applied to those helicopters with parts imported
from a Californian company. As for the serial rapist inquiry, it maintained that it was
in the public interest to advise viewers that the police were about to make an arrest. It
declined to uphold the complaints. Dissatisfied with that decision, Mr Clements
referred the complaint to the Broadcasting Standards Authority under s.8(1)(a) of the
Broadcasting Act 1989.
For the reasons below, the Authority declines to uphold the complaints.
Decision
The members of the Authority have viewed the items complained about and have read
the correspondence (summarised in the Appendix). As is its practice, the Authority
determines the complaint without a formal hearing.
One of the items included on the mid-evening news programme Tonight broadcast on
TV One on 16 May 1996 at 9.30pm concerned a CAA directive ordering helicopters
with specific imported parts to be grounded, while another item updated progress on
the South Auckland serial rape inquiry and disclosed that an arrest was imminent.
Mr Clements complained to TVNZ that the report on the helicopter grounding was
factually incorrect and unbalanced. He suggested that because reports about air safety
were disturbing to lay people, the broadcaster had an obligation to ensure that the
report made clear that the directive applied to only a few helicopter owners.
Emphasising that the directive had had no impact on the operations of reputable
helicopter organisations, Mr Clements repeated that it was not correct to say that all
helicopters in New Zealand were grounded. He suggested that TVNZ should have
contacted operators with the imported parts to ascertain what the effects of the
directive were. In that way, he continued, viewers could have seen for themselves that
very few operators were affected.
The second item, in which TVNZ disclosed the content of a confidential internal
police memo was, in Mr Clements' view, in breach of broadcasting standards because
it had the potential to compromise the police investigation and to impede the course of
justice. He maintained that there was no useful purpose to be served by pre-empting
the announcement in the news conference the following day.
Reporting first on its investigation of the complaint about the helicopter grounding,
TVNZ advised that the complaint was considered in the context of standard G14 of
the Television Code of Broadcasting Practice, which reads:
G14 News must be presented accurately, objectively and impartially.
TVNZ pointed out first that the CAA document was a directive, rather than an alert,
which applied to all helicopter owners whose machines contained components from a
particular manufacturer in California. It maintained that it was accurate to conclude
that those helicopters containing the suspect parts were grounded, because they were
not permitted to fly until the parts had been replaced. It added that it understood that
those operators with a good maintenance record were able to replace the parts quite
quickly, while others had found compliance difficult and had sought an extension of
the compliance date. TVNZ concluded that there was no breach of standard G14.
With respect to the report about the South Auckland serial rape inquiry, TVNZ
emphasised that its reporter, through diligent research and using his close contacts
within the police, had learned that the police were about to make an arrest and that an
announcement was to be made the following day. TVNZ advised that it considered
the information was in the public interest, and noted that through its role of keeping
the public informed, a steady flow of information from the public to the police ensued.
TVNZ rejected Mr Clements' suggestion that the flow of information to the media
should be controlled by the police, noting that while it cooperated with the police in
matters where there were genuine and immediate threats to human life, it did not
accept that the lines of information should be controlled by the police – or any other
authority – in a free and democratic society. It declined to uphold the complaint that
standard G14 was breached by this item.
The Authority considers first the report that helicopters were grounded. It notes that
the item made clear that the directive applied only to those helicopters which
contained the parts imported from a named Californian company. While it was not
clear how many helicopters were affected, the Authority does not believe the
announcement would have caused viewers to conclude that all New Zealand
helicopters were grounded. Accordingly it declines to uphold this aspect of the
complaint.
Next the Authority considers the complaint that the item about a recent development
in the South Auckland serial rape inquiry breached the requirement for broadcasters to
observe the principles of law and order, as set out in s.4(1)(b) of the Broadcasting Act:
s.4 (1) Every broadcaster is responsible for maintaining in itsprogrammes, and their presentation, standards which are consistent
with –
..
(b) The maintenance of law and order;
While it noted Mr Clements' concern that the report might have jeopardised the
successful completion of the police inquiry, the Authority recognises that this is an
area where editorial judgment dictates the propriety of using the information gathered.
The responsibility lies with the editor to decide if confidential information should be
released and in what form. The Authority understands that enquiries were made
which ascertained that the suspect was under police surveillance and it concludes that
TVNZ was entitled to assume that it was appropriate to release the information to the
public.
For the reasons set forth above, the Authority declines to uphold the complaint.
Signed for and on behalf of the Authority
Judith Potter
Chairperson
12 September 1996
Appendix
John Clements' Complaint to Television New Zealand Ltd - 16 May 1996
Mr Clements of Orewa complained to Television New Zealand Ltd about two news
items broadcast on 16 May 1996 on Tonight at 9.30pm. His letter was dealt with
informally by a member of the newsroom staff. After correspondence with TVNZ
and with the Broadcasting Standards Authority he identified a letter dated 30 June as a
formal complaint, and asked TVNZ to deal with it as such even though the 20 working
day time limit had passed.
The first item concerned a report that helicopters in New Zealand were grounded. Mr
Clements argued that this statement was factually incorrect. He suggested that
because people were easily disturbed by such reports, the media should be more
careful in how it portrayed events such as the "Airworthiness Alert" put out by the
Civil Aviation Authority.
During the same bulletin, the contents of a confidential internal police memo were
disclosed about the progress of the serial rapist inquiry in South Auckland. Mr
Clements wrote:
Surely if the police did not want it known that they were close to a result it
serves no useful purpose for TVNZ to blab about it outside the very police
station where things were coming to a conclusion.
In Mr Clements' opinion, that disclosure could have affected the outcome of the
inquiry and might have prejudiced the maintenance of law and order.
TVNZ's Response to the Formal Complaint - 11 July 1996
TVNZ reported that the first item concerned a directive issued by the CAA requiring
operators of helicopters in New Zealand to replace any components supplied by a
Californian company. It noted that Mr Clements objected to the word "grounded"
being used.
TVNZ noted first that the CAA release was a directive (not an Airworthiness Alert)
and used the word "mandatory" when describing the requirement to replace the
suspect components. It believed it took some time to check the parts. Not being an
expert on the subject, TVNZ advised that it discussed the matter with the Deputy
Director of the CAA and ascertained that those operators with good maintenance
records had been able to replace the parts relatively quickly, while others had found
compliance difficult and had sought an extension of the compliance date. TVNZ
understood that helicopters containing the suspect parts were not permitted to fly
until the directive was complied with, which it believed amounted to "grounding".
TVNZ referred to the dictionary definition of "grounding" which is "prevent from
flying". It therefore concluded there was no inaccuracy in that part of the item.
It then turned to the complaint about the serial rape inquiry. It reported that diligent
work by its police reporter convinced him that the police were about to make an arrest
and would announce that at a news conference the next day. TVNZ advised that it
considered the information was in the public interest and decided to broadcast it after
it had checked that there was no chance the suspect would elude the police. It added:
While noting your objection, we observe that TVNZ played a very active role
in keeping the public informed on this story. It is a role which inevitably led
to
a steady flow of information from the public to the police involved in the
enquiry.
It took issue with Mr Clements' claim that the broadcast served no useful purpose,
arguing that by making the announcement it kept faith with its viewers, who expected
the news to be current, and provided encouraging news for those awaiting the outcome
of the enquiry.
TVNZ advised that while it cooperated closely with the police in matters where there
were immediate threats to human life, it did not accept that the police - or any other
authority - should control the lines of information in a free and democratic society.
For the record, TVNZ added that it enjoyed a very good professional relationship
with the police and that it was a professional relationship in which each recognised the
professional obligations of the other and treated those obligations with respect.
Mr Clements' Referral to the Broadcasting Standards Authority - 17 July 1996
Dissatisfied with TVNZ's decision not to uphold his complaints, Mr Clements
referred them to the Broadcasting Standards Authority under s.8(1)(a) of the
Broadcasting Act 1989.
Helicopter Grounding
Mr Clements advised that he had contacted all the major helicopter operators and
seven private owners in the Auckland region and asked them for how long the
Airworthiness Alert had grounded them. He reported that none had been grounded at
all.
He emphasised that no reputable helicopter organisation imported parts from other
than aircraft manufacturers or bona fide spares agencies. He suggested that the item
had given the impression that operators would have had to check their maintenance
manuals to check where their parts had come from. This, he advised, was not the case.
Therefore, he concluded, it was incorrect to say that all helicopters in New Zealand
were grounded.
In Mr Clements' view, news reporting should be accurate and objective rather than
emotive or sensation seeking. He suggested that all that should have been said was
that helicopters with parts from the Californian company must replace them. Then,
he went on, TVNZ could have contacted some operators to see what effect the
directive had on them. He wrote:
That would have provided viewers with the full picture instead of being left
with the impression that all NZ helicopters were "grounded".
Mr Clements considered there were negative flow-on effects for the aviation industry
from the reports, leading people to believe that standards of servicing were poor, that
helicopters were not safe, and that the industry was unable to self-regulate.
South Auckland Rape Inquiry
To TVNZ's point that its reporters had developed a network of contacts with the
police, Mr Clements argued that did not give them the right to disclose confidential
information contained in a confidential internal police memorandum. Further, he
continued, if the police were going to announce the news the following day, it was
neither necessary nor appropriate to pre-empt it.
Mr Clements advised that on the evening in question he telephoned the Otahuhu
Police station and the duty officer said that the police would have preferred not to
have had the information made public. He added:
And as I pointed out to TVNZ (but they seem unable to comprehend) it
served
no useful "news" purpose and may, indeed, have impeded the course of justice
had, for example, the suspect in custody not been the serial rapist.
In Mr Clements' view, the broader question was whether TVNZ considered it was
appropriate to reveal all the "confidential" material it received, or only selected bits.
Mr Clements concluded by noting that TVNZ had assessed his complaint only under
standard G14 and he had asked that it be dealt with under the "maintenance of law and
order" standard. He sought the Authority's view on this.
TVNZ's Response to the Authority - 25 July 1996
Referring first to the helicopter item, TVNZ denied the charge that the item left the
impression that all New Zealand helicopters were grounded. It referred to the
introduction to the item which stated that the order was to:
...ground New Zealand helicopters containing parts supplied by a California
company.
TVNZ repeated that there was no suggestion that all New Zealand helicopters were
grounded. Acknowledging that while companies known to Mr Clements were able to
comply quickly with the directive, not all operators of helicopters were able to do so
and requests were made to the CAA for an extension of the compliance date.
It enclosed a copy of the CAA directive which led to the story and suggested that its
content supported the contention that the helicopters containing parts supplied by the
Californian company were indeed "grounded" until those parts were replaced.
TVNZ advised that it had no further comments on the rape story. It considered that
Mr Clements appeared not to understand the role of the news media in such
situations.
Mr Clements' Final Comment - 1 August 1996
In a brief final comment, Mr Clements commented first that he believed TVNZ was
shifting its position with respect to the item about the helicopter grounding. He
repeated that the statement made in the news item was factually incorrect. He
believed that had he not sent TVNZ a copy of the CAA directive, it would have had
no idea what the directive said. He suggested that TVNZ did not know at the time of
the news item what the directive stated.
He noted that TVNZ stated that companies known to him were able to comply
quickly. However, he argued, the point was that no Auckland companies were
"grounded". From that, he continued, it was reasonably logical to conclude that few
companies anywhere in New Zealand were adversely affected. Those which sought an
extension to the compliance date were companies which had recently imported
helicopters. Consequently, the checking process in those cases took longer.
With respect to the South Auckland rape inquiry, Mr Clements considered the media
should be accurate and responsible. He believed the Authority would have guidelines
about what "confidential" material it was acceptable for the media to release.
Further Correspondence
In a brief letter dated 7 August, TVNZ responded to Mr Clements' assertion that had
he not supplied TVNZ with the CAA directive, it would not have known what it said.
It refuted the "quite astonishing" statement, asking where Mr Clements thought it got
its information from. It pointed out that the story could not have been produced had
the news staff not seen the directive.