The Authority declined to uphold the complaint that an episode of Jeremy Kyle, a talk show dealing with relationship breakdowns between guests, breached broadcasting standards. The complainant’s objections related to the nature of the series in general, rather than specific content in this episode. While elements could have caused discomfort or distress for viewers, the episode was consistent with audience expectations of the talk show genre, was rated PGR and was broadcast at a time when AO programmes are permitted, during the school term, so children were unlikely to be watching.
Not Upheld: Good Taste and Decency, Controversial Issues, Discrimination and Denigration, Responsible Programming, Children’s Interests, Violence
 An episode of Jeremy Kyle, a talk show dealing with relationship breakdowns between guests, featured a father being denied contact with his new-born baby and a woman accusing her sister of sleeping with her new husband. The programme aired on TV2 on 25 November 2013 at 1pm.
 Haare Tukariri made a formal complaint to Television New Zealand Ltd, alleging that Jeremy Kyle breached a number of standards in the Free-to-Air Television Code of Broadcasting Practice.
 The members of the Authority have viewed a recording of the broadcast complained about and have read the correspondence listed in the Appendix.
 The complainant alleged that the programme allowed the host ‘to portray all of his so-called guests in the worst possible way’ and that ‘anyone involved in social work would be appalled at the content of this programme’. He raised the good taste and decency (Standard 1), controversial issues (Standard 4), discrimination and denigration (Standard 7), responsible programming (Standard 8), children’s interests (Standard 9), and violence (Standard 10) standards.
 In our view, the complainant’s objections relate to the programme genre in general and the nature of the series as a whole, as opposed to the content of this particular episode. His concerns are based largely on personal preference, and do not raise issues of broadcastings standards which we can resolve within the ambit of the Code. Section 5(c) of the Broadcasting Act 1989 recognises that complaints based merely on personal preference are not capable of being resolved by this complaints procedure.
 In summary, the standards raised by the complainant were not breached because:
 For these reasons, and given the complainant’s concerns were directed more at the nature of the programme in general, as opposed to any specific content, we decline to uphold the complaint.
For the above reasons the Authority declines to uphold the complaint.
Signed for and on behalf of the Authority
17 June 2014
The correspondence listed below was received and considered by the Authority when it determined these complaints:
1 Haare Tukariri’s formal complaint – 20 January 2014
2 TVNZ’s response to the complaint – 22 January 2014
3 Mr Tukariri’s referral to the Authority – 31 January 2014
4 TVNZ’s response to the Authority – 2 April 2014