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SummarySome customer complaints that Telecom had "hijacked" users of other telephone companies were investigated in an item on 3 National News, broadcast between 6. 00–7. 00pm on 1 December 1997. "Hijacking" involves diverting customers, without their permission, from other telephone companies to the "hijacker". The solicitors for Telecom New Zealand Ltd complained to TV3 Network Services Ltd, the broadcaster, that the item was unfair and unbalanced in both its preparation and presentation in alleging that Telecom was the only company involved in this activity, and that it was occurring on a substantial scale. A balanced item would have reported that unauthorised diversions were rare, and were undertaken by other companies as well, the complainant wrote. On the basis that the item accurately reported Telecom's claim that other companies signed up customers against their will, TV3 declined to uphold the first part of the complaint....

Summary Good Morning referred to the Alliance Party’s proposal to introduce higher taxes. The presenter asked "Should the rich be taxed more? ", and invited viewers to telephone or fax their responses for inclusion in the programme’s Voteline. Responses were provided to viewers in a graph format, and through the presenter’s comments during the course of the programme, which was broadcast on TV One on 29 September 1999, from 10. 00–12. 00 noon. Mr Wakeman complained to Television New Zealand Limited, the broadcaster, that the programme’s focus on tax rates was not balanced. He had attempted to participate in the poll, he said, and the broadcaster had advised it would contact him for his view but had failed to do so. He questioned the number of responses received, and also the presenter’s comment at one particular time that the poll was showing a lack of support for tax increases....

ComplaintBreakfast session – Lakes FM – skit about felling trees for runway extension in Rotorua – bad taste – unbalanced – irresponsibleFindingsPrinciple 1 – sensitive issue, but not precluded from satirical treatment – no uphold Principle 2 – no uphold Principle 4 – other viewpoints aired – no uphold Principle 7 – humour – no uphold This headnote does not form part of the decision. Summary In a broadcast on Lakes FM on 19 September 2000 at about 7. 20am, two breakfast session hosts joked about felling trees to enable the runway at Rotorua airport to be extended. The background noises included the sound of chainsaws. Ngati Rangiteaorere, the owners of a stand of trees adjacent to the airport, complained through their solicitors to Lakes FM about the broadcast....

Complaint under section 8(1)(a) of the Broadcasting Act 1989Insight – first of a three-part series on climate change – presenter said it was an attempt to balance the avalanche of reports that dominate the media – presented viewpoints of those who challenged the “perceived wisdom” that climate change was real and caused by humans – allegedly unbalanced Findings Principle 4 (balance) – programme clearly approached topic from a particular perspective – did not purport to be a balanced overview of the climate change debate – substantial amount of media coverage has been devoted to climate change – not upheld This headnote does not form part of the decision. Broadcast [1] An item on Radio New Zealand National’s Insight programme reported that a United Nations organisation called the Intergovernmental Panel on Climate Change (IPCC) had released its latest report....

Complaint under section 8(1)(a) of the Broadcasting Act 1989Morning Report – item on changing population statistics of New Zealand – introduced with reference to the possibility of New Zealand becoming a republic – allegedly unbalancedFindingsPrinciple 4 (balance) – topic of republicanism not the controversial issue of public importance covered by the item – balance on that issue not required – not upheldThis headnote does not form part of the decision. Broadcast [1] On 26 April 2005 at 7. 20am on National Radio, an item on Morning Report covered changing population statistics in New Zealand, noting the expectation of continuing increases in Asian, Māori and Pacific Island communities. The introduction to the item included the statement “some believe this will fuel arguments to ditch the Queen as the head of State”....

Complaint under section 8(1)(a) of the Broadcasting Act 1989Morning Report – interview with complainant about a possible ban on pseudoephedrine – followed by interview with a GP – interviewer told GP that complainant had suggested that over-the-counter pharmaceuticals containing pseudoephedrine were not the main source of supply for makers of “P” – similar statement made in News item broadcast after the interview – interviewer’s comment and News item allegedly misrepresented Minister’s comments – allegedly unbalanced and inaccurateFindings Principle 4 (balance) – different views expressed – not upheld Principle 6 (accuracy) – Minister’s comment accepted as implication initially – later broadcast as fact – inaccurate – upheldNo Order This headnote does not form part of the decision....

Complaint under section 8(1)(a) of the Broadcasting Act 1989One News item about two young New Zealanders who won prizes in an essay competition on issues of public concern – one essay about the impact of mussel farming on the marine environment – allegedly unbalanced FindingsStandard 4 (balance) – essay competition was the item’s focus, not mussel industry – not upheld Standard 5 (accuracy) – opinions not facts about mussel industry advanced – not upheldThis headnote does not form part of the decision. Broadcast [1] Two young New Zealand conservationists who had won prices in an essay competition were interviewed in One News broadcast on TV One beginning at 6. 00pm on 18 July 2004. One had written an essay on the impact of mussel farming on the marine environment, focusing on the Marlborough Sounds....

ComplaintOne Late Edition – news item regarding school students suspended for possession of cannabis – interview with Executive Director of WellTrust – discussed drug use by children – unbalanced – inaccurate – misleading Findings Standard 4 – period of current interest ongoing – no uphold Standard 5 – mixture of fact and opinion – no uphold Standard 6 – not relevant – no uphold This headnote does not form part of the decision Summary [1] An item about school students who were suspended for possessing bags of cannabis was broadcast on One Late Edition, shown on TV One at 10. 35pm on 22 November 2002. The item included a live interview with the Executive Director of WellTrust (Pauline Gardiner), a Wellington drug education organisation, about drug use by children....

ComplaintNewstalk ZB – talkback – topic – global warming – complainant tried to contribute – described as idiot – named as Brian – call terminated Findings Principle 3 – identity not revealed – no uphold Principle 4 – insufficient information – decline to determine Principle 5 – opportunity to terminate call without rudeness not taken – broadcaster irresponsible and abusive – uphold – no Order This headnote does not form part of the decision. Summary [1] Global warning was a topic discussed on talkback on Newstalk ZB, hosted by Leighton Smith, on the morning of 16 July 2001. At about 11. 12am, the complainant telephoned, gave his name as "Jim", and challenged the views advanced by a professor who had been interviewed, and who had disputed the global warming theory....

Ms Loates declared a conflict of interest and did not participate in the determination of this complaint. Complaint 20/20 – documentary – mental health outpatient– inaccuracies – lacked balance – discrimination against mental health patients – verbal agreement about interview content Findings(1) Standard G1 – inaccuracies not proven – no uphold (2) Standard G6 – balance provided where required through interview with mental health provider – no further imbalance proven – mentally ill not portrayed as inferior – no uphold This headnote does not form part of the decision. Summary An item on 20/20 called "Flatmate Wanted" was broadcast on TV3 on 12 September 1999, from 7. 30pm. The item concerned the deaths of Lachlan Jones and Malcolm Beggs and was critical of the mental health system, which it implicated in the deaths....

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989Campbell Live – reported on voluntary euthanasia in the context of New Zealand law – included interviews with two strong advocates of euthanasia – allegedly in breach of controversial issues standard FindingsStandard 4 (controversial issues) – euthanasia is a controversial issue of public importance – item did not purport to discuss all arguments for and against euthanasia but was presented from the perspective of Sean Davison – euthanasia is a long-running moral issue with an ongoing period of current interest – alternative viewpoints adequately included, taking into account the focus of the item and the nature of issue – not upheld This headnote does not form part of the decision. Introduction [1] An item on Campbell Live, broadcast on TV3 on 27 April 2012, reported on voluntary euthanasia....

Summary [This summary does not form part of the decision. ]Radio New Zealand National broadcast an interview with the President of the Planned Parenthood Federation of America, which provides reproductive health and education services in the United States. The Authority did not uphold two complaints that the interview was unbalanced. The interview was clearly focused on the views and experiences of one woman, and the US political landscape as it relates to these health issues is not of public importance in New Zealand so balancing viewpoints were not required. Not Upheld: Controversial Issues, Accuracy, Fairness Introduction[1] Saturday Morning contained an interview with Cecile Richards, President of the Planned Parenthood Federation of America (PPFA), an organisation which provides reproductive health and education services in the United States (US)....

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-152 Dated the 14th day of November 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by RATEWATCH of Waitakere City Broadcaster HORIZON PACIFIC TELEVISION LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

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Complaint under section 8(1)(a) of the Broadcasting Act 1989Sunday Morning with Chris Laidlaw – item contained an interview with Philip Zimbardo – interview discussed theories about why apparently good people do bad things in certain situations – host made reference to New Zealand psychiatric institutions and the fact that patients had made accusations that staff had abused them – allegedly unbalanced, inaccurate and unfair The Authority’s DecisionPrinciple 4 (balance), Principle 5 (fairness), Principle 6 (accuracy) – complainant under a mistaken impression about the contents of the broadcast – complaint did not raise any issues of broadcasting standards – not upheldThis headnote does not form part of the decision. Broadcast [1] On 8 July 2007, Radio New Zealand National’s Sunday Morning with Chris Laidlaw programme held an extensive interview with psychologist Phillip Zimbardo, who had recently published his latest book "The Lucifer Effect"....

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1997-168 Dated the 15th day of December 1997 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by ROBERT TERRY of Reefton Broadcaster TELEVISION NEW ZEALAND LIMITED S R Maling Chairperson L M Loates R McLeod J Withers...

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989 One News – graphic “Election 2011” during election coverage included ticked blue box – allegedly in breach of controversial issues standard Findings Standard 4 (controversial issues) – use of the logo did not amount to a discussion of a controversial issue – broadcaster entitled to editorial discretion to use standard graphics – not upheld This headnote does not form part of the decision. Introduction [1] During One News election coverage broadcast on TV One at 6pm on 18 October 2011, a logo was displayed stating “Election 2011”, which included a blue box with a white tick mark....

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989One News – item reported on a study into the effects of 1080 poison on native robins – allegedly in breach of controversial issues, accuracy, fairness and responsible programming standards FindingsStandard 4 (controversial issues) – the use of 1080 as a method for pest control in New Zealand is a controversial issue of public importance – use of 1080 has been the subject of ongoing debate and the item contributed a new development in the debate – viewers could reasonably be expected to be aware of arguments on both sides of the debate – significant viewpoints were presented in the programme to an extent that was appropriate given the nature of the issue – not upheld Standard 5 (accuracy) – alleged inaccurate headlines did not form part of television broadcast so outside our jurisdiction – reporter’s statements were not material to the focus of…...

Download a PDF of Decision No. 1992-098:Meroiti and Television New Zealand Ltd - 1992-098 PDF258. 04 KB...