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ComplaintZMFM – game – "Know Your Dairy" – denigrated foreigners – upheld by broadcaster under Principle 7 – action taken insufficient FindingsAction taken insufficient – unsatisfactory complaints procedure – warning Principle 8 – tape retention inadequate OrderBroadcast of statement This headnote does not form part of the decision. Summary A game called "Know Your Dairy" was broadcast on 91ZM on 9 April 2001. The game invited contestants to call dairy owners to ask a basic question about New Zealand. The telephone calls were then broadcast. S E Burridge complained to The Radio Network Ltd, the broadcaster, that the game was racist and xenophobic. TRN advised that the game was no longer a part of 91ZM broadcasts, and apologised to the complainant for offending her. Dissatisfied with the action taken by TRN, Miss Burridge referred the complaint to the Broadcasting Standards Authority under s. 8(1)(a) of the Broadcasting Act 1989....