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The Retirement Villages Association of New Zealand Inc and Television New Zealand Ltd - 2025-054 (3 December 2025)
2025-054

The Authority has not upheld a complaint about a 1News item reporting a leaked recording showed National MPs were ‘keen to pinch’ a Labour Party policy to improve financial conditions for retirement village residents ahead of the next general election. The complaint was that the item was unbalanced as neither the Retirement Villages Association (RVA) nor the sector were approached for comment regarding claims made in the item. The Authority found the focus of the 1News item was clearly political, highlighting the Government’s desire to address residents’ concerns before the next election, rather than claiming to be a balanced discussion of how retirement villages operate or the merits of Labour’s policy. In this context, the audience would not have expected a countering viewpoint to be presented from RVA or the sector. Not Upheld: Balance  ...

Decisions
Wakeman and Television New Zealand Ltd - 2023-050 (7 November 2023)
2023-050

The Authority has declined to determine a complaint an item on 1 News reporting on the leak of classified Pentagon documents and the presence of butterfly land mines in Ukraine breached the balance standard. The Authority found the complaint related to the complainant’s personal preferences on what should be broadcast and raised issues which had been addressed in recent decisions. Decline to determine (section 11(b) in all the circumstances the complaint should not be determined): Balance...

Decisions
Hepworth and Television New Zealand Ltd - 2003-126
2003-126

ComplaintLocation, Location, Location – property sale – gratuitous exposure of the vendors’ relationship – allegedly insensitive and unfair FindingsStandard 6 – argument pivotal to transaction– no adverse reflection on complainant – not unfair – no uphold This headnote does not form part of the decision. Summary [1] An episode in the series Location, Location, Location was broadcast on TV One at 7. 30pm on Monday 7 July 2003. One part of the programme featured Mr and Mrs Hepworth attempting to sell their home. [2] Mrs Hepworth complained to Television New Zealand Ltd, the broadcaster, that the programme was unfair to her by including an argument between her and her husband that was incidental to the programme. [3] TVNZ maintained that it could not identify any aspect of the programme where the complainant had been treated unfairly. Accordingly, it declined to uphold the complaint....

Decisions
James and Television New Zealand Ltd - 2001-012
2001-012

Complaint60 Minutes – correlation between a particular milk protein and childhood diabetes and heart disease – unbalanced coverage of controversial topic – inaccurate FindingsSection4(1)(d) – soy milk not an aspect of item – omission of reference to soy milk did not result in lack of balance – no uphold This headnote does not form part of the decision. Summary A rare protein found in cow’s milk was implicated as being a factor in heart disease and childhood diabetes according to an item on 60 Minutes broadcast on 12 November on TV One beginning at 7. 30pm. Mr R F James complained to Television New Zealand Ltd, the broadcaster, that the item was unbalanced because it omitted to discuss the causal relationship between soy protein and the development of childhood diabetes....

Decisions
Watkins and Television New Zealand Ltd - 2000-035
2000-035

Summary An episode of The Ricki Lake Show was screened on Labour Day - a public holiday. The episode was broadcast on TV2 on 25 October 1999, commencing at 2. 00pm. The programme was rated AO because it contained adult content. Ms Watkins complained to Television New Zealand Limited, the broadcaster, that TVNZ breached broadcasting standards by broadcasting an AO classified programme before 8. 30pm on a public holiday. TVNZ agreed that the episode should not have been shown during PGR time. It said that the mistake occurred because its scheduler had not checked the schedule adequately, given that the date was a public holiday, and its new computer system had not prompted its scheduler that the show had been scheduled outside its time band. TVNZ upheld the complaint, apologised to the complainant, and advised that steps had been taken to ensure that the incident would not recur....

Decisions
Axford, Bate and Oldham and Television New Zealand Ltd - 2011-115
2011-115

Complaints under section 8(1B)(b)(i) of the Broadcasting Act 1989 Investigator Special: Jesus the Cold Case – documentary maker, Bryan Bruce, gave his perspective on the life and death of Jesus – consulted various experts – challenged traditional Christian view as encapsulated in the gospels – allegedly in breach of controversial issues, accuracy, fairness and discrimination and denigration standards Findings Standard 4 (controversial issues) – issues canvassed in the programme were matters of historical interest as opposed to controversial issues of public importance – authorial documentary approached from perspective of Mr Bruce – viewers could reasonably be expected to be aware of the commonly accepted view of the gospels – not upheld Standard 5 (accuracy) – reasonable viewers would have understood that the programme consisted of Mr Bruce’s comment and opinion based on his personal research – viewers would not have been misled – given subject matter of documentary the Authority is not…...

Decisions
Wylie and Television New Zealand Ltd - ID2011-168
ID2011-168

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989 “Breaking News” caption – “breaking news ticker” broadcast during advertisement break stated, “Breaking News. . . Container ship breaks apart. . . Tugs racing to the scene. . . More on One News at 4. 30, 6pm and at tvnz. co. nz” – information inaccurate – question whether the breaking news ticker was a “programme” for the purposes of the Broadcasting Act 1989 and therefore whether the Authority has jurisdiction to accept the complaint    Findings “Breaking news ticker” consisted predominantly of alphanumeric text and therefore excluded from the definition of “programme” – Authority does not have jurisdiction to accept the complaint This headnote does not form part of the decision.  ...

Decisions
Withey and Television New Zealand Ltd - 2012-126
2012-126

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989Fair Go – item focused on couple who received verbal estimate for plumbing work that was significantly less than the final bill – included interview with the couple and the plumber –advised viewers on how to avoid unanticipated costs by obtaining written quotes – allegedly unfair to plumber FindingsStandard 6 (fairness) – plumber provided with a fair and reasonable opportunity to comment and his viewpoint was adequately reflected in the item – item did not create unfairly negative representation of plumber’s character or conduct – high level of public interest in advice provided to tradespeople and consumers – plumber treated fairly – not upheld This headnote does not form part of the decision....

Decisions
Todd and Television New Zealand Ltd - 2013-079
2013-079

Summary [This summary does not form part of the decision. ]A One News item reported an accident involving a truck and a motorcycle. On the basis it was frivolous and trivial, the Authority declined to determine the complaint that the item’s use of the word ‘biker’ gave the impression the motorcyclist was a ‘reckless’ gang member and had caused the accident. ‘Biker’ was a colloquial term referring to the driver of a motorbike, and in any case the words ‘biker’ and ‘motorcylist’ were used interchangeably. Decline to Determine: Accuracy, Discrimination and DenigrationIntroduction[1] A One News item which reported on an accident involving a truck and a motorcycle used the term ‘biker’ to refer to the motorcyclist. The item was broadcast on 15 October 2013 on TV ONE....

Decisions
Minister of Women's Affairs (Hon Jenny Shipley) and Television New Zealand Ltd - 1993-100
1993-100

Download a PDF of Decision No. 1993-100:Minister of Women's Affairs (Hon Jenny Shipley) and Television New Zealand Ltd - 1993-100 PDF635. 3 KB...

Decisions
Carter MP and Television New Zealand Ltd - 1992-055
1992-055

Download a PDF of Decision No. 1992-055:John Carter MP and Television New Zealand Ltd - 1992-055 PDF359. 68 KB...

Decisions
Seymour and Television New Zealand Ltd - 1991-019
1991-019

Download a PDF of Decision No. 1991-019:Seymour and Television New Zealand Ltd - 1991-019 PDF1015. 04 KB...

Decisions
Hamill & Others and Television New Zealand Ltd - 2014-101
2014-101

Summary[This summary does not form part of the decision. ]An item on ONE News reported on KPMG's latest report showing that banks collectively made a record profit in the last financial year. In the second part of the item the reporter gave a 'very basic explanation' of how banks 'make their money'. The Authority declined to uphold complaints that the item was inaccurate and misleading because it was based on the 'money multiplier' model rather than the 'fractional reserve banking' model. Although simplified, the explanation was generally correct. Not Upheld: AccuracyIntroduction[1] An item on ONE News reported on KPMG's latest report showing that banks collectively made a record profit in the previous financial year....

Decisions
SW and Television New Zealand Ltd - 2015-030 (18 December 2015)
2015-030

Summary[This summary does not form part of the decision. ]An episode of Dog Squad showed dog handlers with the Department of Corrections searching visitors to a prison. The episode showed two occasions of the complainant (SW) being searched; firstly, her bag was searched when she was driving onto prison premises, and secondly, a sniffer dog identified that she was carrying contraband (tobacco) inside the prison and she was shown surrendering this to Corrections staff. In both instances her face was blurred. The Authority upheld SW’s complaint that broadcasting the footage breached her privacy. She was identifiable despite her face being blurred (by clothing, body type, voice, etc), and the disclosure of private facts about her, including prescription drugs she was taking, among other things, was highly offensive....

Decisions
Maher and Television New Zealand Ltd - 2018-023 (21 May 2018)
2018-023

Summary[This summary does not form part of the decision. ]During a 1 News Coming Up teaser, presenter Simon Dallow referred to an upcoming item on 1 News, saying: ‘Plus a warning for mums to be; research showing C-section babies face long-term health issues. ’ The full item reported on research findings from the University of Edinburgh that babies born through caesarean section were ‘far more likely to suffer from obesity and asthma’, but went on to explain that it was not the caesarean section which caused the health problems, as these could be due to the mother’s health, and further research is needed. The Authority did not uphold a complaint that the teaser was sensationalist and misleading, in breach of the accuracy standard....

Decisions
Palmer and Television New Zealand Ltd - 2019-005 (20 May 2019)
2019-005

The Authority did not uphold a complaint that an item on 1 News, which reported on the United States (US) government shutdown, breached the accuracy standard. The Authority found the statement: ‘The crisis began after Democrats refused to sign off on the President’s demands for eight and a half billion dollars to build a border wall with Mexico’, was unlikely to mislead or misinform viewers about the latest events in the US government shutdown, reported on during the item. The Authority noted that in the context of the item as a whole, the presenter’s comment was an acceptable shorthand introduction to the key issues reported on. Finally, in this case the Authority found that the broadcaster was not required, in the interests of accuracy, to specify that the amount sought for the border wall was reported in New Zealand dollars. Not Upheld: Accuracy...

Decisions
Johnson and Television New Zealand Ltd - 2021-101 (27 October 2021)
2021-101

In a news report covering Eli Epiha’s trial, the reporter stated Mr Epiha was carrying a Bible when he was in fact carrying a Qur’an. The Authority has not upheld a complaint the broadcast breached the accuracy standard. The fact Mr Epiha was carrying a Qur’an was not a material point of fact likely to significantly affect viewers’ understanding of the item as a whole. Not Upheld: Accuracy...

Decisions
Bancilhon and Television New Zealand Ltd - 2022-094 (7 December 2022)
2022-094

An item on 1 News reported on the outcome of the US defamation trial between Johnny Depp and Amber Heard. The Authority did not uphold a complaint that the item lacked balance by favouring Heard’s perspective and that certain statements were inaccurate or misleading. It found the balance standard did not apply as the complainant’s concerns did not relate to the omission of perspectives concerning a controversial issue of public importance as required. In any event, reasonable efforts were made to present Depp’s perspective. In relation to the statements that were allegedly inaccurate or misleading, the Authority found they were either materially accurate, or distinguishable as analysis, comment or opinion to which the accuracy standard did not apply. Not Upheld: Balance, Accuracy...

Decisions
Eady and Television New Zealand Ltd - 2023-067 (7 November 2023)
2023-067

The Authority has declined to determine a complaint that the presentation of a 1 News Kantar Public poll concerning support for political parties ahead of the 2023 general election was misleading. The Authority has previously determined that excluding undecided voters from poll figures was not inaccurate, and the issue of poll figures adding to 100% did not require our determination. On this basis the Authority considered it appropriate to decline to determine the complaint. Declined to determine (section 11(b) of the Broadcasting Act 1989, in all the circumstances): Accuracy...

Decisions
Roughan and Television New Zealand Ltd - 2023-112 (20 February 2024)
2023-112

The Authority has not upheld a complaint that two 1News segments on the Israel and Hamas war breached the promotion of illegal or antisocial behaviour standard. The segments included images of covered bodies, as well as clips of Hamas militants. The Authority found the segments to be straightforward news reports. It did not consider the segments encouraged viewers to break the law or promoted illegal or criminal activity. Not Upheld: Promotion of Illegal or Antisocial Behaviour...

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