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Complaint under section 8(1)(a) of the Broadcasting Act 1989Two items broadcast on One News in respect of the Israeli-Palestinian conflict – no mention of occupation by Israel – West Bank described as “disputed” – allegedly unbalanced and inaccurateFindingsAuthority has no jurisdiction to accept referralThis headnote does not form part of the decision. Broadcast [1] One News broadcast two items at 6pm on Monday 23 May 2005. The first item covered United States’ First Lady Laura Bush’s visit to Jerusalem, where the report noted she visited “Jericho, on the disputed West Bank”. [2] The second item covered a visit by President Sharon of Israel to the United States, where he encountered opposition from Jewish groups to the planned withdrawal from Gaza by Israel. Correspondence [3] Serena Moran, on behalf of the Wellington Palestine Group, complained to Television New Zealand Ltd, the broadcaster, in respect of both items....

ComplaintExposé: The Secret Policeman – documentary – BBC reporter acting undercover as a policeman – reported racist attitudes of some police officers – detrimental to those who do not accept racism, especially young people Findings Standard 2 and Guidelines 2b and 2c – in public interest that disturbing attitudes are disclosed – not children’s normally accepted viewing time – not upheld Standard 1, Standard 3, Standard 4, Standard 5, Standard 6, Standard 7, Standard 9 and Standard 10 – to the extent that complaint raised broadcasting standards, all issues assessed under Standard 2This headnote does not form part of the decision Summary [1] The BBC documentary Exposé: The Secret Policeman involved a reporter working undercover as a police officer in Manchester. The programme revealed that some officers behaved in a racist manner or articulated racist views. It was broadcast on TV One at 9. 35pm on 2 December 2003....

Complaints under section 8(1B)(b)(i) of the Broadcasting Act 1989Fair Go – items investigated complaint against The Battery Clinic and its manager, the complainant, relating to a system developed to extend the life of batteries in older hybrid vehicles – experts expressed concerns about the safety of the system – allegedly unbalanced, inaccurate and unfairFindingsStandard 6 (fairness) – Fair Go had a sufficient basis for presenting the view that the system developed by the complainant was potentially dangerous – complainant provided with a fair and reasonable opportunity to respond to claims and to defend his invention, and his perspective was fairly presented in the broadcasts – very high public interest in reporting on matters that have the potential to impact on public safety – overall, complainant and the Battery Clinic were treated fairly – not upheld Standard 5 (accuracy) – alleged inaccuracies related to mechanical and engineering matters outside the Authority’s expertise…...

The Authority has not upheld a complaint regarding an item on 1News covering a Hobson’s Pledge campaign against bilingual road signage. The complaint was that the coverage was biased and unfair by suggesting feedback using the Hobson’s Pledge template was ‘bad’, trying to influence how people gave feedback, and only interviewing members of the public in support of bilingual signage. The Authority found the broadcaster provided sufficient balance and the item was not unfair, as Hobson’s Pledge was given an opportunity to comment, and its position was adequately presented in the item. The complaint did not identify any inaccurate statement or reasons why the item was inaccurate, and the discrimination and denigration standard did not apply. Not Upheld: Balance, Accuracy, Fairness, Discrimination and Denigration...

Summary[This summary does not form part of the decision. ]An episode of Shortland Street featured a character using the phrase (according to the accompanying closed captions), ‘You’ve got no freaking idea…’ The Authority did not uphold a complaint that this phrase breached the good taste and decency standard because in the complainant’s view, the character actually said ‘f***ing’. The Authority noted that if broadcasters wish to broadcast sanitised versions of unacceptable words, then it is their responsibility to make it clear that it is not the offensive word that is being uttered, but rather a word which is distinctly aurally different. Here, where there was some uncertainty about what was said, the Authority did not uphold the complaint....

The Authority did not uphold a complaint that an episode of Sunday about legal proceedings brought against Claims Resolution Service Ltd breached the accuracy or fairness standards. The programme discussed the service provided by Bryan Staples and Claims Resolution Service Ltd to Christchurch home owners looking for help to resolve claims with their insurance companies and the Earthquake Commission after the Canterbury earthquakes. The Authority found that none of the statements made about the proceedings raised by the complainants were inaccurate or misleading. The Authority also found that the edited version of a phone call between Mr Staples and John Campbell that was broadcast fairly and accurately reflected the tenor of the views expressed by Mr Staples. Finally the Authority found that TVNZ gave Mr Staples a fair and reasonable opportunity to comment prior to the broadcast. Not Upheld: Accuracy, Fairness...

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989Close Up – satirical item reported on marketing strategy to enhance Palmerston North’s image as a visitor destination – included file footage of clock tower and other buildings – footage taken prior to $24 million redevelopment – allegedly in breach of accuracy standard FindingsStandard 5 (accuracy) – file footage was extremely brief – not a material point of fact – would not have misled viewers – not upheld This headnote does not form part of the decision. Broadcast [1] A satirical item on Close Up, broadcast on TV One at 7pm on Friday 1 October 2010, entitled “Worst Town”, reported on an initiative by Palmerston North City Council to improve the city’s image by marketing its top seven destinations. The presenter introduced the item as follows: You remember comedian [name] branded it ‘suicide capital of New Zealand’....

The Authority declined to determine a complaint an item on 1 News reporting on the New Zealand economy breached the accuracy standard. The complainant considered the focus of the item should have been on GDP growth, but was instead framed around wealth inequality, and was otherwise misleading through the omission of other details. The Authority considered these were issues of personal preference and editorial discretion, which cannot be resolved through the complaints process. Declined to Determine (section 11(b) of the Broadcasting Act 1989 in all the circumstances the complaint should not be determined): Accuracy...

The Authority has not upheld a complaint that broadcasting the film Jason Bourne at 7. 30pm breached the offensive and disturbing content and children’s interests standards, due to violent opening scenes. The Authority found the scenes did not feature violence exceeding the film’s ‘MV’ rating (suitable for mature audiences 16 years and over and containing violence that might offend viewers) and was therefore suitable to be broadcast at 7. 30pm, during children’s normally accepted viewing times. Further, the broadcaster had sufficiently signposted the nature of the programme, by showing the classification and advisory before the film started, and again after every ad break. Parents and caregivers were therefore adequately apprised of the nature of the film in order to make informed viewing choices for children in their care....

Summary[This summary does not form part of the decision. ]An item on ONE News covered the quarrying of a Dunedin landmark, Saddle Hill, and featured interviews with three people opposed to the quarrying. The reporter stated that quarry owner Calvin Fisher did not respond to his request for an interview, although an offer had been made to ‘replace the hill once the rock has been taken away’. TVNZ upheld Mr Fisher’s complaint, finding that insufficient attempts were made to contact Mr Fisher and the reporter unfairly represented that he was not willing to comment. TVNZ apologised in writing to Mr Fisher, removed the story from its website and discussed the upheld complaint with the reporter and management. However the Authority upheld Mr Fisher’s complaint that this action was insufficient to remedy the breach....

Download a PDF of Decision No. 1990-020:Malone and Television New Zealand Ltd - 1990-020 PDF (315. 48 KB)...

Download a PDF of Decision No. 1993-045:Group Opposed to Advertising of Liquor and Television New Zealand Ltd - 1993-045 PDF388. 04 KB...

Download a PDF of Decision No. 1992-030:McIntosh and Television New Zealand Ltd - 1992-030 PDF336. 63 KB...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 19/95 Decision No: 20/95 Dated the 6th day of April 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of complaints by KINGS COLLEGE of Auckland and its headmaster JOHN TAYLOR Broadcaster TELEVISION NEW ZEALAND LIMITED I W Gallaway Chairperson J R Morris L M Loates W J Fraser...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 63/95 Dated the 20th day of July 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by GARY MABEY of Auckland Broadcaster TELEVISION NEW ZEALAND LIMITED I W Gallaway L M Loates W J Fraser...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-001 Dated the 18th day of January 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by KEITH PETRIE of Auckland Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-090 Dated the 15th day of August 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by WACO COATINGS AND CHEMICALS LIMITED Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

SummaryPreparations were proceeding for an early election in April 1999, according to the promo for news items broadcast on TV One at about 9. 30pm on 19 November 1998. In the item on Tonight it was reported that preparations were under way for the possibility of an early election. Mrs Barker complained to Television New Zealand Ltd, the broadcaster, that the promo was an inaccurate summary of the item to follow, as it failed to clarify that the preparations were being made only on the basis that there was a possibility of an early election. She argued that the promo was inaccurate, unreliable and a distortion of the item which followed. TVNZ responded that both the promo and the item were accurate in reporting that in the Electoral Office, planning was under way for an early election....

Summary The situation faced by the original owners of some pensioner flats in Kaiapoi was addressed in an item on Fair Go broadcast at 7. 30pm on TV One on 12 May 1999. The item reported that when the owners featured on the programme had purchased their flat in the mid-seventies from the local authority, they had agreed to sell it back to the Council for the same price when they left. The item disclosed that the original prices were between $13,000 and $17,000, and the properties were now worth between $65,000 and $75,000. The ethics of the Waimakariri District Council in enforcing the agreement were questioned, and it was suggested to viewers that they write to the Council expressing their opposition to the policy....