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Staples & Claims Resolution Service Ltd and Television New Zealand Ltd - 2019-038 (30 September 2019)
2019-038

The Authority did not uphold a complaint that an episode of Sunday about legal proceedings brought against Claims Resolution Service Ltd breached the accuracy or fairness standards. The programme discussed the service provided by Bryan Staples and Claims Resolution Service Ltd to Christchurch home owners looking for help to resolve claims with their insurance companies and the Earthquake Commission after the Canterbury earthquakes. The Authority found that none of the statements made about the proceedings raised by the complainants were inaccurate or misleading. The Authority also found that the edited version of a phone call between Mr Staples and John Campbell that was broadcast fairly and accurately reflected the tenor of the views expressed by Mr Staples. Finally the Authority found that TVNZ gave Mr Staples a fair and reasonable opportunity to comment prior to the broadcast. Not Upheld: Accuracy, Fairness...

Decisions
Humphries and Television New Zealand Ltd - 2024-059 (24 October 2024)
2024-059

The Authority has not upheld a complaint about language used in a Seven Sharp interview with Neil Finn. At two separate points in the interview, presenter Jeremy Wells and Finn referred to another band member as ‘a GC’ and a ‘good [beep]’; and later Finn quoted a review of his own album, which said, ‘red card, you [beep]’. The Authority found the broadcast was unlikely to cause widespread disproportionate offence or distress, and unlikely to adversely affect child viewers, taking into account: Seven Sharp is an unclassified news and current affairs programme targeted at adults (during which adult supervision is expected); the content was consistent with audience expectations of Seven Sharp and Jeremy Wells; Wells and Finn had the right to express themselves in language of their choosing (within the boundaries of the standards); and all uses of the c-word were appropriately censored....

Decisions
Kemp and Television New Zealand Ltd - 2022-058 (20 July 2022)
2022-058

The Authority has not upheld a complaint regarding a 1 News item. The item opened by referring to ‘weeks of tension between Jews and Christians in Israel’. This was inaccurate as the item reported on tensions between Israelis and Palestinians during a period of overlapping religious holidays. The broadcaster acknowledged the reference to Christians was an error, but did not uphold the original complaint as the error was ‘implicitly corrected by the full context of the story’. The Authority found, given the item immediately following reported on violence between Muslim and Jewish people, the inaccuracy in the introduction was unlikely to mislead the audience overall. The fairness standard did not apply. Not Upheld: Accuracy, Fairness...

Decisions
McDonald and Television New Zealand Ltd - 1993-080
1993-080

Download a PDF of Decision No. 1993-080:McDonald and Television New Zealand Ltd - 1993-080 PDF332. 98 KB...

Decisions
Mental Health Foundation and Television New Zealand Ltd - 1992-058
1992-058

Download a PDF of Decision No. 1992-058:Mental Health Foundation and Television New Zealand Ltd - 1992-058 PDF307. 63 KB...

Decisions
Terry and Television New Zealand Ltd - 1997-168
1997-168

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1997-168 Dated the 15th day of December 1997 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by ROBERT TERRY of Reefton Broadcaster TELEVISION NEW ZEALAND LIMITED S R Maling Chairperson L M Loates R McLeod J Withers...

Decisions
Donnelly, on behalf of the Eden Park Neighbours' Association, and Television New Zealand Ltd - 1998-067
1998-067

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1998-067 Dated the 25th day of June 1998 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by MARK DONNELLY, on behalf of EDEN PARK NEIGHBOURS' ASSOCIATION of Auckland Broadcaster TELEVISION NEW ZEALAND LIMITED S R Maling Chairperson L M Loates R McLeod J Withers...

Decisions
The Retirement Villages Association of New Zealand Inc and Television New Zealand Ltd - 2025-054 (3 December 2025)
2025-054

The Authority has not upheld a complaint about a 1News item reporting a leaked recording showed National MPs were ‘keen to pinch’ a Labour Party policy to improve financial conditions for retirement village residents ahead of the next general election. The complaint was that the item was unbalanced as neither the Retirement Villages Association (RVA) nor the sector were approached for comment regarding claims made in the item. The Authority found the focus of the 1News item was clearly political, highlighting the Government’s desire to address residents’ concerns before the next election, rather than claiming to be a balanced discussion of how retirement villages operate or the merits of Labour’s policy. In this context, the audience would not have expected a countering viewpoint to be presented from RVA or the sector. Not Upheld: Balance  ...

Decisions
Group Opposed to Advertising of Liquor and Television New Zealand Ltd - 1994-022
1994-022

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 22/94 Dated the 5th day of May 1994 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by GROUP OPPOSED TO ADVERTISING OF LIQUOR of Hamilton Broadcaster TELEVISION NEW ZEALAND LIMITED I. W. Gallaway Chairperson J. R. Morris R. A. Barraclough L. M. Dawson...

Decisions
Johnson and Television New Zealand - 2025-001 (22 April 2025)
2025-001

The Authority has declined to determine a complaint under the offensive and disturbing content standard, regarding a 1News football match preview which included a montage of crowd shots. The complaint was about a crowd shot where a Palestinian flag was visible. The Authority has declined to determine the complaint on the grounds it concerned matters of personal preference and did not raise issues of potential harm which required the Authority’s intervention. Declined to Determine (section 11(b) of the Broadcasting Act 1989 – in all the circumstances of the complaint, it should not be determined) Offensive and Disturbing Content...

Decisions
Newman and Television New Zealand Ltd - 2025-029 (29 July 2025)
2025-029

The Authority has not upheld a complaint about a 1News item on Hon Erica Stanford MP’s use of her personal email account for ministerial business. The item included analysis and commentary from 1News’ Political Editor, which the complainant considered was targeted against the Coalition Government and unbalanced. The Authority found no breach of the balance standard as the item included significant relevant perspectives regarding Stanford’s actions and the matter had been broadly reported on. It also found there was no evidence of bias and robust political commentary is expected from reporters in the Political Editor role. Not Upheld: Balance...

Decisions
Mudford and Television New Zealand Ltd - 1995-036
1995-036

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 36/95 Dated the 18th day of May 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by B A MUDFORD of Matamata Broadcaster TELEVISION NEW ZEALAND LIMITED I W Gallaway Chairperson L M Loates W J Fraser...

Decisions
Oswald and Television New Zealand Ltd - 2009-106
2009-106

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989One News – item covered the murder trial of Clayton Weatherston – contained footage of Mr Weatherston in court explaining how his relationship with Ms Elliott began – allegedly in breach of good taste and decency and privacy FindingsStandard 1 (good taste and decency) – details of relationship were not sufficiently explicit to require a warning – high degree of public interest – contextual factors – not upheld Standard 3 (privacy) – deceased person not an “individual” for the purposes of Broadcasting Act 1989 – privacy standard does not apply to deceased persons – not upheld This headnote does not form part of the decision. Broadcast [1] An item on One News, broadcast at 6pm on Thursday 9 July 2009, covered the day’s events at the trial of Clayton Weatherston, who was accused of murdering Sophie Elliott....

Decisions
Brown and 3 Others and Television New Zealand Ltd - 2003-082–2003-087
2003-082–087

ComplaintCoca Cola Chart Show – music videos – All The Things She Said – Beautiful – scenes of same-sex kissing removed – unfair – discriminatory FindingsStandard 6, Guideline 6g – no discrimination – threshold not reached – no upholdThis headnote does not form part of the decision. Summary [1] Music videos All The Things She Said and Beautiful were broadcast on TV2’s Coca Cola Chart Show from 10. 00am. The first video screened on 2, 16, 23 and 30 March and 6 April 2003. The second video was shown on 23 and 30 March and 6 April 2003. [2] Jordan Carter on behalf of New Zealand Young Labour, Karena Brown, Andrew Rowse and Tony Milne all complained to Television New Zealand Ltd, the broadcaster, that the edits made to the music videos to remove scenes involving same-sex kissing were discriminatory....

Decisions
Agnew and Television New Zealand Ltd - 2007-010
2007-010

Complaint under section 8(1)(a) of the Broadcasting Act 1989Close Up – update on a 2005 story about a Chinese family – father had been deported and mother was fighting a deportation order – interviewed the couple’s three children – daughter was shown distressed and in tears – allegedly unfair Findings Standard 6 (fairness) – broadcaster failed to use discretion and sensitivity when interviewing child about a distressing situation – child was exploited – unfair – upheld Order Section 13(1)(a) – broadcast of a statement Section 16(4) – payment of costs to the Crown $1,500 This headnote does not form part of the decision. Broadcast [1] An item on Close Up, broadcast on TV One at 7pm on 14 November 2006, discussed a long-running court case involving a Chinese couple who had come to New Zealand on a working visa more than a decade ago....

Decisions
Ngati Kahu Ki Whangaroa Trust Board and Television New Zealand Ltd - 2006-124
2006-124

Complaint under section 8(1)(a) of the Broadcasting Act 1989Te Karere – item reported that a group described as Te Aukiwa Farm shareholders were evicting farm hands employed by the Office of Treaty Settlements and had requested police assistance – broadcaster upheld complaint that item was inaccurate – apologised to complainant and offered on-air apology and correction – complainant dissatisfied with the offer Findings Action taken – sufficient – broadcaster nevertheless encouraged to carry out the action it had undertaken – not upheld This headnote does not form part of the decision. Broadcast [1] An ongoing dispute about ownership of the farm block, Te Aukiwa Farm (Stoney Creek Station) 12km south of Mangonui, was dealt with on an item on Te Karere, broadcast on TV One at 4. 45pm on 15 September 2006, and repeated at 6. 10am on 16 September....

Decisions
Smith and Television New Zealand Ltd - 2000-135
2000-135

ComplaintAlly McBeal – drama – male applicants for law practice required to take off shirts – discrimination against men – sexual harassment in the workplace – inconsistent with maintenance of law and order Findings(1) Standard G13 – no discrimination or denigration – legitimate dramatic work – no uphold (2) Section 4(1)(b) – no uphold This headnote does not form part of the decision. Summary An episode of Ally McBeal was broadcast on TV2 on 5 July 2000 at 8. 30pm. A sequence in the programme featured two women interviewing male applicants for a position in a legal practice. The applicants were asked to remove their shirts during the interview process. S Smith complained to Television New Zealand Ltd, the broadcaster, that the sequence represented "illegal" sexual harassment of the men involved, and encouraged discrimination against men....

Decisions
Schwabe and Television New Zealand Ltd - 2001-020
2001-020

ComplaintTux Super Dog Challenge – bugger – offensive language FindingsS4(1)(a) – context relevant – not used in anger – no uphold This headnote does not form part of the decision. Summary Tux Super Dog Challenge was a series which featured dogs and their owners competing over a range of physical tests in the high country. It was broadcast weekly on TV One at 7. 00pm on Saturdays. Paul Schwabe complained to Television New Zealand Ltd, the broadcaster, about the language used during the episode on 18 November 2000. The use of the word "bugger" on two occasions, he said, was offensive. Acknowledging that the word might be offensive in some contexts, TVNZ said nevertheless it was used in a "friendly" way on this occasion. It declined to uphold the complaint. Dissatisfied with TVNZ’s decision, Mr Schwabe referred it to the Broadcasting Standards Authority under s....

Decisions
Larkin and Television New Zealand Limited - 1999-009
1999-009

SummaryAn item on Holmes, broadcast on TV One on 1 October 1998 between 7. 00-7. 30 pm, examined the Hikoi of Hope. It featured a representative from the Anglican Church and a critic of the hikoi, each being interviewed by the presenter. Ms Larkin complained to Television New Zealand Limited, the broadcaster, that the presenter’s introduction to the item was insulting, and contained derogatory descriptions, such as "the Hiccup of Hypocrisy". The presenter’s statements made it clear, she said, that the item would not be presented in a fair and neutral manner. TVNZ responded that while the Hikoi of Hope was a serious attempt to draw attention to the reality of poverty in New Zealand, the Anglican Church’s sponsorship of it had been controversial....

Decisions
Wakeman and Television New Zealand Ltd - 2023-050 (7 November 2023)
2023-050

The Authority has declined to determine a complaint an item on 1 News reporting on the leak of classified Pentagon documents and the presence of butterfly land mines in Ukraine breached the balance standard. The Authority found the complaint related to the complainant’s personal preferences on what should be broadcast and raised issues which had been addressed in recent decisions. Decline to determine (section 11(b) in all the circumstances the complaint should not be determined): Balance...

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