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Decisions
Boswell and Television New Zealand - 2016-073 (19 January 2017)
2016-073

Summary[This summary does not form part of the decision. ]Various items on Breakfast featured a weather reporter providing weather forecasts from Airbnb accommodation, as part of a competition for viewers to win Airbnb vouchers. During the items, the reporter interviewed three New Zealanders who rented out their accommodation through Airbnb, as well as an Airbnb representative, about the service. The Authority did not uphold a complaint that these items failed to cover key information about Airbnb, resulting in inaccurate and unbalanced broadcasts that were also in breach of the law and order standard. The items were in the nature of advertorials, being programme content that was not news, current affairs, or factual programming to which the accuracy and balance standards applied....

Decisions
Curtis and Television New Zealand Ltd - 2017-065 (4 September 2017)
2017-065

Summary[This summary does not form part of the decision. ]A campaign clip for the National Party (an election programme for the purposes of the Election Programmes Code) was broadcast on TVNZ 1 on 28 August 2017. The clip featured a group dressed in blue running through New Zealand landscapes, who passed another group of four wearing red, green and black shirts with their legs tied together and struggling. The Authority did not uphold a complaint that the election programme breached the Election Programmes Code of Broadcasting Practice and was misleading on the grounds it implied that National was only a single party in Government. The election programme did not imitate any existing programme, format or identifiable personality as envisaged by the misleading programmes standard in the Election Programmes Code....

Decisions
Cave and Television New Zealand Ltd - 2020-013 (29 June 2020)
2020-013

The Authority has not upheld a complaint that news items on 1 News about New Year’s celebrations welcoming in 2020 were inaccurate when referencing the start of ‘the second decade’. The Authority found that the broadcast did not refer to ‘the second decade’, only ‘the new decade’. The reference to 2020 as the start of a new decade (when arguably the decade begins in 2021, as modern calendars began counting at 1) did not amount to a material inaccuracy for the purposes of the accuracy standard. The Authority also found that the broadcast’s references to ‘the new decade’ (and similar) were not inaccurate as the term has different meanings when used from calendrical and cultural perspectives. Not Upheld: Accuracy...

Decisions
Frazer and Television New Zealand Ltd - 2020-147 (16 March 2021)
2020-147

The Authority has not upheld a complaint that the leaders’ debate between Rt Hon Jacinda Ardern and Hon Judith Collins breached broadcasting standards. The programme carried a high level of public interest. Both debate participants were senior politicians who had a clear understanding of the nature of their participation in the debate and were given fair opportunity to respond to the questions raised. Not Upheld: Discrimination and denigration, Balance, Fairness...

Decisions
Kellett and Television New Zealand Ltd - 2022-109 (30 January 2023)
2022-109

A segment on Seven Sharp reported on an electric tugboat named ‘Sparky’ going to meet the first cruise ship to come to Auckland following the COVID-19 pandemic. Sparky was described as ‘the world’s first fully electric ship-handling tug,’ which the complainant alleged was inaccurate. While the Authority acknowledged that this detail was likely technically inaccurate, in the context of a human interest piece focused on Sparky’s mechanical features, it found this was unlikely to significantly affect viewers’ understanding of the item as a whole. Not Upheld: Accuracy...

Decisions
Visions of a Helping Hand Charitable Trust and Television New Zealand Ltd - 2022-132 (9 August 2023)
2022-132

The Authority has not upheld a complaint concerning a Sunday investigation report looking into issues with emergency housing in Rotorua, and a follow-up item on 1 News. The majority of the Sunday broadcast focused on allegations against the largest contracted emergency housing provider in Rotorua, Visions of a Helping Hand (Visions), and its contracted security company Tigers Express Security Ltd – both led by CEO/Director Tiny Deane. Visions complained the broadcast was unbalanced, misleading, and unfair to Visions, Tigers Express Security and Deane. Noting the very high public interest and value in the story overall, the Authority found most of Visions’ concerns with the broadcast could have been addressed had it provided a substantive response to the reporter on the issues raised – who had made numerous attempts over more than a month to obtain comment from Visions and Deane....

Decisions
White and Television New Zealand Ltd - 2023-056 (3 October 2023)
2023-056

The Authority has not upheld a complaint that an item on 1 News reporting on the upcoming Budget breached the accuracy standard. The reporter stated the Government unveiled a report the previous day showing the ‘very wealthy pay less than half the tax of the average Kiwi. ’ The complainant considered this statement was inaccurate as that report found the wealthiest pay less than half the tax rate of the average Kiwi. While acknowledging this distinction, the Authority considered the brief statement was unlikely to significantly affect viewers’ understanding of the item where the focus was on the upcoming Budget and its omission of a cyclone levy or any ‘major new taxes. ’ Further, in introducing the item, the host correctly noted the report found there was a gulf in ‘effective tax rates. ’ Not Upheld: Accuracy...

Decisions
Fenemor and Television New Zealand Ltd - 2023-080 (29 November 2023)
2023-080

The Authority has not upheld a complaint a 1 News item on fire dangers posed by lithium batteries was inaccurate for including footage of a vehicle which was not confirmed to have been affected by a lithium battery fire. The Authority found the alleged inaccuracy was not material and would not have significantly impacted viewers’ understanding of the broadcast as a whole. Not Upheld: Accuracy...

Decisions
Neal and Television New Zealand Ltd - 2024-018 (22 April 2024)
2024-018

The Authority has not upheld a complaint a 1News segment on James Shaw’s decision to resign as co-leader of the Green Party breached the accuracy, balance, and fairness standards for including a statement from former Prime Minister Chris Hipkins that emissions had decreased for three years in a row. The Authority found the statement was not a material fact likely to impact the audience’s understanding of the broadcast as a whole – which was focussed on Shaw’s resignation and legacy and not on emissions levels. The balance and fairness standards did not apply. Not Upheld: Accuracy, Balance and Fairness...

Decisions
Southee and Television New Zealand Ltd - 2024-056 (25 September 2024)
2024-056

The Authority has not upheld a complaint a 1News item on 80-year commemorations for D-Day breached the accuracy standard by stating that D-Day ‘was the turning point in the war against Nazi Germany’. The complainant considered this was inaccurate as D-Day was only the turning point for the Western Front, not the Eastern Front or World War II as a whole. The Authority found the alleged inaccuracy was not material to the segment, and would not have impacted audience’s understanding of the broadcast as a whole. Not Upheld: Accuracy...

Decisions
McEvoy and Television New Zealand Ltd - 2025-023 (3 September 2025)
2025-023

The Authority has upheld a direct privacy complaint about a 1News item regarding a TVNZ on-demand series investigating Destiny Church. The item featured excerpts of an interview from the series, with a former member of the church who participated on the condition her face would remain hidden. The complaint was that the interviewee’s facial features were visible in the broadcast, which in the complainant’s view represented a ‘grave failure’ by the broadcaster to meet its obligations to protect the interviewee, given the seriousness of the circumstances and risk of harm to them. TVNZ accepted there was a breach of the privacy standard on the basis the interviewee’s face was visible to some viewers in certain viewing conditions, which the interviewee had not consented to. The Authority agreed and upheld the complaint as a breach of the interviewee’s privacy....

Decisions
Soeteman and Television New Zealand Ltd - 1994-027
1994-027

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 27/94 Dated the 9th day of May 1994 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by ADOLF SOETEMAN of Auckland Broadcaster TELEVISION NEW ZEALAND LIMITED I. W. Gallaway Chairperson J. R. Morris R. A. Barraclough L. M. Dawson...

Decisions
Smits and Television New Zealand Ltd - 1994-108
1994-108

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 108/94 Dated the 7th day of November 1994 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by PHILLIP SMITS of Auckland Broadcaster TELEVISION NEW ZEALAND LIMITED I W Gallaway Chairperson J R Morris L M Loates W J Fraser...

Decisions
Minister of Housing (Hon Murray McCully) and Television New Zealand Ltd - 1995-081
1995-081

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 81/95 Dated the 31st day of July 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by MINISTER OF HOUSING (HON MURRAY McCULLY) Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates W J Fraser R McLeod...

Decisions
Terry and Television New Zealand Ltd - 1996-031
1996-031

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-031 Dated the 21st day of March 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by ROBERT TERRY of Reefton Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

Decisions
Hayward and Television New Zealand Ltd - 1996-174
1996-174

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-174 Dated the 12th day of December 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by CLIVE HAYWARD of Wellington Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

Decisions
Jackson and Television New Zealand Ltd - 1997-031
1997-031

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1997-031 Dated the 10th day of April 1997 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by PETER JACKSON of Kaitaia Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

Decisions
Auckland Trotting Club Inc and Television New Zealand Ltd - 1997-081
1997-081

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1997-081 Dated the 26th day of June 1997 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by AUCKLAND TROTTING CLUB (Inc) Broadcaster TELEVISION NEW ZEALAND LIMITED L M Loates R McLeod A Martin...

Decisions
Boyce and Television New Zealand Ltd - 2002-169
2002-169

ComplaintAssignment – election special – inaccurate statement regarding student loans FindingsStandard 5 – requirement for accuracy is absolute – minor breach – uphold No Order This headnote does not form part of the decision. Summary [1] An Assignment programme broadcast on TV One at 8. 00pm on 10 July 2002 was an election special, which analysed the Auckland electorates in the context of the upcoming General Election. [2] Simon Boyce complained to Television New Zealand Ltd, the broadcaster, that the Prime Minister’s comments regarding student loans were inaccurate, and that Ms Harré was treated unfairly on the programme. [3] In declining to uphold the complaint, TVNZ said that the Prime Minister’s comments were "essentially correct" and that Ms Harré was dealt with fairly in the context of the programme....

Decisions
Cosmetic Toiletry, Fragrance Association and Television New Zealand Ltd - 2010-175
2010-175

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989Close Up – interview with woman who was launching a brand of cosmetics made from natural ingredients – contained a number of statements about the chemicals contained in mainstream cosmetics, including that most contained parabens – allegedly in breach of controversial issues, accuracy and fairness standards FindingsStandard 4 (controversial issues) – item did not discuss a controversial issue of public importance – presented one woman’s views and experiences – not upheld Standard 5 (accuracy) – interviewee was not presented as an expert – viewers would have understood that her comments were opinion and not statements of fact – not upheld Standard 6 (fairness) – complainant did not identify any individual or organisation treated unfairly – not upheld This headnote does not form part of the decision....

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