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Decisions
Two Complainants and Television New Zealand Ltd - 2018-074 (26 February 2019)
2018-074

Summary[This summary does not form part of the decision. ]The Authority has not upheld complaints from two complainants, a Christian organisation and its director, about an episode of Sunday which investigated gay conversion therapy and whether this practice was happening in New Zealand. The director, ‘X’, was filmed covertly during the programme, appearing to offer gay conversion therapy to an undercover reporter, ‘Jay’, who posed as a young Christian ‘struggling with same sex attraction’. The Authority found that the broadcaster’s use of a hidden camera in this case represented a highly offensive intrusion upon X’s interest in seclusion and that, on its face, this broadcast breached their privacy. However, the Authority found that the high level of public interest, both in the programme as a whole and in the hidden camera footage, justified the broadcaster’s use of a hidden camera....

Decisions
Wilson Parking New Zealand Ltd and Television New Zealand Ltd - 2020-162 (21 December 2020)
2020-162

The Authority did not uphold a complaint that a Seven Sharp item referring to Wilson Parking breached the accuracy and fairness standards. The item covered a dispute between a carpark customer and Wilson Parking. A Fair Go consumer advocate also provided general advice to people about their rights in relation to parking fines. In the context of providing general information to viewers from a consumer advocacy perspective, the advice did not breach the accuracy standard. The Authority also found the broadcast did not breach the fairness standard. It noted that Wilson Parking had been given an opportunity to comment on the specific customer’s situation and, as a multinational company, could reasonably have been expected to be aware that the programme would use the specific situation to discuss the company’s wider operations. It could have expanded the statement provided to the broadcaster.   Not Upheld: Accuracy, Fairness...

Decisions
Cant and Television New Zealand Ltd - 2021-030 (15 July 2021)
2021-030

The Authority has not upheld a complaint about a 1 News item looking at the housing crisis on Waiheke Island. One affected resident who was interviewed said he ‘[felt] like a gypsy wandering around, living out of suitcases and boxes’. The complaint was that the use of the word ‘gypsy’ was derogatory and evokes prejudicial biases towards the Roma community. While the Authority has previously acknowledged the potential harm in the use of the word, in this particular context it did not outweigh the interviewee’s right to express himself and describe his experience. This expression and the item as a whole carried high value and public interest and did not warrant regulatory intervention or restricting the important right to freedom of expression. Not Upheld: Discrimination and Denigration...

Decisions
Mather and Television New Zealand Ltd - 2022-088 (5 October 2022)
2022-088

The Authority has declined to determine three complaints about different programmes broadcast on TVNZ channels on 4 July 2022 as the concerns related to the complainant’s personal preferences on what should be broadcast, and other issues raised have recently been dealt with and did not warrant further determination. Decline to determine (section 11(b) in all the circumstances the complaint should not be determined): Offensive & Disturbing Content; Discrimination & Denigration...

Decisions
O’Brien and Television New Zealand Ltd - 2023-059 (3 October 2023)
2023-059

The Authority has not upheld a complaint an item on 1 News, reporting on the destruction of the Kakhovka Dam in the region of Kherson, Ukraine, incorrectly attributed responsibility for the incident, and shelling of the region after the incident, to Russia. The Authority noted the broadcast did not state, either expressly or implicitly, who was responsible for the dam’s destruction. Further, while the Authority acknowledged the broadcast may have implied Russia was responsible for some shelling in the Kherson region, this suggestion was not inaccurate, and the broadcast did not state Russia shelled the region after the dam’s destruction. It accordingly found no breach of the accuracy standard. The remaining standards did not apply. Not Upheld: Accuracy, Balance, Fairness...

Decisions
BN and Television New Zealand Ltd - 2026-001 (6 May 2026)
2026-001

A majority of the Authority has not upheld a complaint that comments made by the host of The Chase New Zealand, Paul Henry, breached the discrimination and denigration standard. When a contestant told Henry she would spend any prize money on a trip to the Taj Mahal in India, Henry said ‘You’ve got to be so careful what you eat,’ and that several of his friends had ‘exploded’ in the Taj Mahal, where it is ‘very hard to find a bathroom’. Later in the episode, Henry said, ‘$45,000, Taj Mahal, you can buy a lot of wet wipes with that. ’ The complainant said the comments had the potential to encourage discrimination against India and Indian people, through reinforcing harmful racial stereotypes that India (and, by association, Indian people) are dirty and unhygienic....

Decisions
Kodikara and Television New Zealand Ltd - 2025-078 (6 May 2026)
2025-078

The Authority has not upheld a complaint that an episode of Wild Kai Legends breached the promotion of illegal or antisocial behaviour standard. The complainant submitted the pig-hunting techniques shown in the programme were not in line with good practice and may have constituted mistreatment under the Animal Welfare Act 1999. They considered showing such techniques to a likely viewership of hunting enthusiasts would encourage them to hunt in a similar way. The Authority considered, from the footage shown, there was nothing to indicate the techniques were a significant departure from generally recommended practice, nor that the pigs were subjected to undue cruelty. In any event, the broadcast could not be said to be actively encouraging or promoting the particular techniques or style of hunting. Not Upheld: Promotion of Illegal or Antisocial Behaviour....

Decisions
Whitmore and Television New Zealand Ltd - 1999-029
1999-029

SummaryThe word "Poms" was used on Breakfast broadcast on TV One on 23 December 1998 at 7. 00am in reference to the English cricket team which was touring Australia. Mr and Mrs Whitmore complained to Television New Zealand Ltd, the broadcaster, that the word "pom" was without doubt racial discrimination. They asserted that no other race was belittled in the same way, and noted that the remark was often used in association with a report of a losing sporting performance. TVNZ responded that in its view the word did not carry the offensive connotations which the complainants attached to it. It was, TVNZ argued, a term used affectionately by residents of New Zealand and Australia. It noted that the issue had already been before the Authority which had concluded that the term did not breach broadcasting standards. It declined to uphold the complaint....

Decisions
Everitt and Television New Zealand Ltd - 1999-149, 1999-150
1999-149–150

Summary The situation faced by the original owners of some pensioner flats in Kaiapoi was addressed in an item on Fair Go broadcast at 7. 30pm on TV One on 12 May 1999. The item reported that when the owners featured on the programme had purchased their flat in the mid-seventies from the local authority, they had agreed to sell it back to the Council for the same price when they left. The item disclosed that the original prices were between $13,000 and $17,000, and the properties were now worth between $65,000 and $75,000. The ethics of the Waimakariri District Council in enforcing the agreement were questioned, and it was suggested to viewers that they write to the Council expressing their opposition to the policy....

Decisions
Zarifeh, on behalf of the Wellington Palestine Group, and Television New Zealand Ltd - 2000-084
2000-084

ComplaintTonight – item on papal visit to Jerusalem – reference to Israel – inaccurate FindingsStandard G14 – reference ambiguous – implicitly included area beyond Jerusalem – no uphold This headnote does not form part of the decision. Summary A news reporter presenting a report on the papal visit to Jerusalem described himself as being in Israel when the scene depicted showed he was in East Jerusalem. The item was broadcast on Tonight on TV One at 10. 30pm on 23 March 2000. On behalf of the Wellington Palestine Group, Ms Zarifeh complained to Television New Zealand Ltd, the broadcaster, that the description was inaccurate, as she maintained that East Jerusalem was not in Israel. In its response, TVNZ said the reference to Israel in the item was not inaccurate, although it conceded that the reporter’s description did not conform to its house style. It declined to uphold the complaint....

Decisions
Bladen and Television New Zealand Ltd - 2009-087
2009-087

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989Breakfast – host read out an email from the complainant – pronounced complainant’s last name incorrectly – host made comments responding to the complainant’s email – allegedly in breach of privacy FindingsStandard 3 (privacy) – complainant not identifiable – people who provide feedback cannot expect anonymity – not upheld This headnote does not form part of the decision. Broadcast [1] During a Breakfast segment called “On This Day”, broadcast on TV One at 6. 45am on 24 June 2009, the host referred to the “Jakarta incident” saying: On this day in 1982, a British Airways Boeing 747 en route from London to Auckland lost power in all four engines when it flew into volcanic ash off Indonesia. The pilots managed incredibly to glide the plane through the cloud of ash before restarting the engines and landing safely....

Decisions
Goldingham and Television New Zealand Ltd - 2008-006
2008-006

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989What Now? – “Grossology” episode – presenters discussed people who pick their noses and eat it and don’t share it with others – allegedly in breach of good taste and decency Findings Standard 1 (good taste and decency) – typical children’s humour – not upheld This headnote does not form part of the decision. Broadcast [1] An episode of the children’s programme What Now? , broadcast on TV2 from 8am to 10am on Sunday 11 November 2007, was entitled the “Grossology” episode. It featured “heaps of gross things. . . disgusting things. . . like bogies. . . and bodily functions”. [2] During the episode, What Now? presenter Charlie talked to a character “Chuck Chunks” about how to get back at another presenter for playing gross practical jokes on him....

Decisions
Yeoman and Television New Zealand Ltd - 2008-087
2008-087

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989One News – report on the England rugby team’s tour of New Zealand – correspondent made disparaging remarks about the efforts of the English team – allegedly in breach of good taste and decency Findings Standard 1 (good taste and decency) – standard not primarily aimed at the type of material complained about – not upheld This headnote does not form part of the decision. Broadcast [1] An item on One News, broadcast on TV One at 6pm on Sunday 22 June 2008, presented a round-up of the English rugby team’s tour of New Zealand. The item began with a One News rugby correspondent detailing which members of the New Zealand rugby team had been injured during the tour and the problems the team was facing....

Decisions
Le Cren and Television New Zealand Ltd - 2007-038
2007-038

Complaint under section 8(1)(a) of the Broadcasting Act 1989The Unauthorised History of New Zealand – skit called “Dr Rangi” – doctor examined female patient’s breasts – became visibly sexually aroused as the female patient responded coyly – allegedly in breach of good taste and decency Findings Standard 1 (good taste and decency) – contextual factors – not upheld This headnote does not form part of the decision. Broadcast [1] The Unauthorised History of New Zealand was a satirical series lampooning certain trends and incidents in New Zealand history. An episode broadcast on TV One at 10. 10pm on 12 March 2007 contained a skit called “Dr Rangi”, which was a send-up of 1970’s sitcoms, involving a Maori doctor. [2] The skit involved Dr Rangi examining a female patient’s breasts and becoming visibly sexually aroused as the female patient responded coyly....

Decisions
Truong and Television New Zealand Ltd - 2007-124
2007-124

Complaint under section 8(1)(a) of the Broadcasting Act 1989Fair Go – two related items, broadcast on different dates, contained footage of a reporter talking on his cell phone – viewers could hear what was being said by the person on the other end of the line – allegedly in breach of law and order, privacy and fairness Findings Standard 2 (law and order) – items did not promote, condone or glamorise criminal activity or encourage viewers to break the law – not upheld Standard 3 (privacy) – man knew he was speaking to a reporter – would have realised the conversations would be reported on in some manner – sufficient public interest – not upheld Standard 6 (fairness) – items treated the man fairly – not upheld This headnote does not form part of the decision....

Decisions
Viewers for Television Excellence Inc and Television New Zealand Ltd - 2005-116
2005-116

Complaint under section 8(1)(a) of the Broadcasting Act 1989One News – item about massacre of about 80 people in northern Kenya including 22 children – allegedly unnecessarily graphic and excessively violent, and breached children’s interestsFindingsStandard 9 and guidelines 9a, 9e, and 9f (children’s interests) – introduction provided signpost and themes handled with discretion – not upheld Standard 10 and guideline 10g (violence) – discretion shown to exclude graphic material – not upheldThis headnote does not form part of the decision. Broadcast [1] A massacre in northern Kenya in which about 80 people were killed, including 22 children, was covered in a news item broadcast on One News on TV One beginning at 6. 00pm on 16 July 2005. Complaint [2] On behalf of Viewers for Television Excellence Inc....

Decisions
Robertson and Television New Zealand Ltd - 2004-164
2004-164

Complaint under section 8(1)(a) of the Broadcasting Act 1989One News – item on recent memorial to Māori Battalion in Gisborne – noted Maori Battalion had highest casualty rate of any New Zealand unit in the war – allegedly inaccurateFindingsPrinciple 5 (accuracy) – ambiguity in words used – complainant and broadcaster took different meaning from words – unable to determine accuracy – declined to determine under s11(b) of Broadcasting Act 1989 This headnote does not form part of the decision. Broadcast [1] An item on One News on 11 July 2004 noted the unveiling of a memorial to the Māori Battalion which fought in the Second World War. The item included the statement: By the time the Māori Battalion arrived home, they’d suffered the highest casualty rate of any unit in the war, 680 men killed....

Decisions
Pollard and Television New Zealand Ltd - 2003-036
2003-036

ComplaintBreakfast – Social commentator’s pre-Christmas reference to Jesus Christ as "a Middle Eastern carpenter who owned nothing" – insensitive and offensive to Christians FindingsStandard 6 and Guideline 6g – satire – high threshold not reached – no uphold This headnote does not form part of the decision Summary [1] Comments made on Breakfast between 7. 00–9. 00am by a social commentator, Joe Bennett, were broadcast on TV One on Friday 13 December 2002. During the programme, Joe Bennett expressed the view that Jesus Christ was "a Middle Eastern carpenter who owned nothing". [2] Colleen Pollard complained to Television New Zealand Ltd, the broadcaster, that the timing and nature of the commentary was both insensitive and offensive to Christians....

Decisions
Hancock and Television New Zealand Ltd - 1995-061
1995-061

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 61/95 Dated the 6th day of July 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by MARION HANCOCK of Auckland Broadcaster TELEVISION NEW ZEALAND LIMITED I W Gallaway L M Loates W J Fraser R McLeod...

Decisions
Troop and Television New Zealand Ltd - 1995-139
1995-139

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 139/95 Dated the 30th day of November 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by DAVID TROOP of Hamilton Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod...

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