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Decisions
Hilless and Television New Zealand Ltd - 2020-028 (16 December 2020)
2020-028

The Authority has upheld a complaint that an item on Fair Go was unfair to the fencing contractor investigated. The Authority found that the fencing contractor was not treated fairly, due to the way he was set-up to be interviewed (under the guise of calling him to a job) and because he was not given a fair and reasonable opportunity to respond to the allegations made against him in the programme. The Authority also found that the inclusion of information about the contractor’s past which had a criminal element was unfair as it was not relevant to the issues being investigated in this item and contributed to an unfairly negative impression of him. The accuracy complaint was not upheld as the item did not mislead or present inaccurate information, and the balance standard did not apply as the item did not discuss a controversial issue of public importance....

Decisions
Carswell and Television New Zealand Limited - 2021-113 (1 December 2021)
2021-113

The Authority considered a complaint about a promo for Taskmaster which was aired during the programme Breakfast (unclassified) at 7. 30am, and a promo for My Life is Murder which was aired during the programme The Chase (rated G) at 5. 35pm. The Authority did not uphold the complaint that these promos, which contained brief sexual references, breached the children’s interests standard. It found the references were mild and inexplicit, were not likely to alarm or distress children, and met the requirements for a G classification. Not Upheld: Children’s Interests...

Decisions
Neal and Television New Zealand Ltd - 2024-014 (22 May 2024)
2024-014

The Authority has not upheld a complaint concerning an item on 1News reporting on cuts to the public sector. The complainant considered the broadcast’s claim that public sector spending cuts were to help pay for the government’s tax cuts was inaccurate, unbalanced and was unfair to Minister of Finance Nicola Willis, as it fully attributed public sector funding reductions to paying for tax cuts. The Authority found no breach of the accuracy standard, noting the broadcast did not fully attribute public sector funding reductions to paying for tax cuts. It further found in a news story about the impact of the cuts, the broadcaster was not required to include reference to other reasons for better management of government funds, as well as other financial measures that would also help pay for tax cuts, as the complainant had submitted....

Decisions
Duke and Television New Zealand Ltd - 2024-068 (24 October 2024)
2024-068

The Authority has not upheld a complaint under the balance, accuracy and fairness standards about a broadcast of 1News discussing the United States’ decision to send more combat aircraft and war ships to the Middle East following the killing of Hamas political leader Ismail Haniyeh. The complainant argued the broadcast was unbalanced and biased towards American and Israeli interests by omitting to mention Haniyeh was the chief negotiator for Hamas in ceasefire negotiations relating to the ongoing Israel-Hamas conflict. The Authority found the broadcast was more of a report on recent events than a discussion of issues to which the balance standard might apply....

Decisions
McEvoy and Television New Zealand Ltd - 2025-023 (3 September 2025)
2025-023

The Authority has upheld a direct privacy complaint about a 1News item regarding a TVNZ on-demand series investigating Destiny Church. The item featured excerpts of an interview from the series, with a former member of the church who participated on the condition her face would remain hidden. The complaint was that the interviewee’s facial features were visible in the broadcast, which in the complainant’s view represented a ‘grave failure’ by the broadcaster to meet its obligations to protect the interviewee, given the seriousness of the circumstances and risk of harm to them. TVNZ accepted there was a breach of the privacy standard on the basis the interviewee’s face was visible to some viewers in certain viewing conditions, which the interviewee had not consented to. The Authority agreed and upheld the complaint as a breach of the interviewee’s privacy....

Decisions
Gibb and Television New Zealand Ltd - 2022-102 (7 December 2022)
2022-102

The Authority has not upheld a complaint that an item on Breakfast stating ‘20 million tonnes of plastic waste’ was being exported each year breached the accuracy standard. The figure was accepted as inaccurate (with an estimate of 35,000 tonnes more likely). However, in the context of an item focussed on a petition to address the harm caused to other countries as a result of New Zealand’s large-scale plastic waste exports, the Authority found it was unlikely to significantly affect viewers’ understanding of the item as a whole. Not Upheld: Accuracy...

Decisions
Pemberton and Television New Zealand Ltd - 2023-033 (14 June 2023)
2023-033

The Authority has declined to determine an accuracy complaint about a news item referring to ‘Cyclone Gabrielle’ when, at the relevant time, it was a sub-tropical low. Given the sub-tropical low remained an extreme weather event, the Authority considered the complaint was trivial and did not warrant determination. Declined to determine (section 11(a) of the Broadcasting Act 1989 – trivial): Accuracy...

Decisions
Bennett and Television New Zealand - 2020-091 (9 December 2020)
2020-091

Warning: This decision contains language that some readers may find offensive. The Authority has not upheld a complaint that the language used in two episodes of The Hotel Inspector, breached the good taste and decency and children’s interests standards. In this context, the language used would not have caused audiences undue offence or harm and it was not beyond what viewers would reasonably expect from the programme. The programme was adequately signposted to enable audiences to protect children. Not Upheld: Good Taste and Decency and Children’s Interests...

Decisions
Davis and Television New Zealand Ltd - 2021-149 (9 February 2022)
2021-149

The Authority has not upheld a complaint about a Seven Sharp segment depicting students cycling on a footpath. The complainant stated this was contrary to the Cycling Code. While acknowledging the depiction of potentially unlawful behaviour, the Authority found, in the context of the programme, the broadcast did not promote, glamorise, or condone breaking the law. Not Upheld: Law and Order...

Decisions
Johnston and Television New Zealand Ltd - 2004-059
2004-059

Complaint under s. 8(1)(a) of the Broadcasting Act 1989 DNZ: Speed Thrills – documentary included footage of young male drivers exceeding speed limit – allegedly encouraged law breaking and glamorised speedingFindings Standard 2 (law and order) and Guidelines 2a, 2b and 2c – did not glamorise, condone or encourage speeding – not upheld This headnote does not form part of the decision. Broadcast [1] The programme DNZ: Speed Thrills was broadcast on TV One on 15 March 2004 at 8. 35pm. It included footage of two young men driving at night in excess of the speed limit. Complaint [2] Alexander Johnston complained to Television New Zealand Ltd, the broadcaster, that the young men were exceeding the speed limit by “considerable margins” and that TVNZ staff must have encouraged them to do so. Otherwise, Mr Johnston wrote, it would have been pointless to have installed cameras in their cars....

Decisions
Nottingham and Television New Zealand Ltd - 2004-141
2004-141

Complaint under section 8(1)(a) of the Broadcasting Act 1989Fair Go – item about a family (the Alexanders) who, in order to purchase a home, became involved in a family trust with the assistance of Miles McKelvy and Arden Fatu – $316,000 borrowed from Westpac to buy four properties – repayments in arrears – total debt grew to $331,000 – property deals and financing arrangements fell through – Alexanders approached Fair Go – Alexanders later sought to withdraw complaint – Fair Go declined – Dermot Nottingham named in item as advocate for Mr McKelvy and Mr Fatu – item urged people involved in complicated property deals to get independent legal advice – item allegedly unbalanced, unfair and inaccurateFindingsStandard 4 (balance) and Guidelines 4a and 4b – not unbalanced – not upheld Standard 5 (accuracy) and Guidelines 5a, 5b, 5c, 5d and 5e – insufficient information to determine inaccuracies complained of –…...

Decisions
Fenemor and Television New Zealand Ltd - 2023-080 (29 November 2023)
2023-080

The Authority has not upheld a complaint a 1 News item on fire dangers posed by lithium batteries was inaccurate for including footage of a vehicle which was not confirmed to have been affected by a lithium battery fire. The Authority found the alleged inaccuracy was not material and would not have significantly impacted viewers’ understanding of the broadcast as a whole. Not Upheld: Accuracy...

Decisions
Golden and Television New Zealand Ltd - 2011-068
2011-068

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989AMP Business – reported commodity prices without reference to currency – allegedly in breach of accuracy and fairness standards FindingsStandard 5 (accuracy) – viewers interested in commodity prices would have known the currency was US dollars so would not have been misled – not upheld Standard 6 (fairness) – standard only applies to individuals “taking part or referred to” – not upheld This headnote does not form part of the decision. Broadcast [1] During AMP Business, broadcast on TV One at 6am on 15 April 2011, the programme’s presenter reported on commodity prices for oil and gold. A graphic showing these prices was displayed on-screen, and the prices were displayed as numbers, without any reference to currency. For example, “Gold Price” was reported as “1472. 20”, which was up “16. 45”. The presenter stated, “commodities, a little bit mixed....

Decisions
George and Television New Zealand Ltd - 2011-132
2011-132

Complaint under section 8(1B)(b)(i) and 8(1B)(b)(ii) of the Broadcasting Act 1989A Rotten Shame – investigated systematic failures in the building industry that led to the leaky homes crisis – reporter door-stepped building inspector who had inspected a house eleven years earlier which had since been demolished – portion of the interview included in the programme – allegedly in breach of controversial issues, accuracy and fairness standards – broadcaster upheld part of the Standard 6 complaint – action taken allegedly insufficient FindingsAction taken: Standard 6 (fairness) – presenter’s approach in trying to obtain comment from Mr George by door-stepping him was unfair – broadcaster’s action in upholding the complaint and apologising to the complainant in its decision was inadequate – upheld Standard 6 (fairness) – other aspects of the programme were not unfair to the complainant – item focused on systematic failures which led to the leaky homes crisis rather than on the…...

Decisions
Hatton and Television New Zealand Ltd - 2002-010
2002-010

ComplaintNew Rulers of the World – promo for the John Pilger documentary – answer to one question presented as answer to another – unfair and deceptive – complaint upheld – in-house action taken FindingsSerious breach – action taken insufficient OrderBroadcast of approved statement This headnote does not form part of the decision. Summary [1] The John Pilger documentary, The New Rulers of the World, was screened on TV One at 9. 45pm on 10 October 2001. In a promo broadcast earlier, Mr Fisher of the IMF was seen to respond to a statement from Mr Pilger saying "what are you asking me this question for". However, during the broadcast it was apparent that this response was made to another unrelated question. [2] P G Hatton complained to Television New Zealand Ltd, the broadcaster, that the promo, by using this editing practice, was unfair and lacked objectivity....

Decisions
Moore and Television New Zealand Ltd - 2012-107
2012-107

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989Fair Go – item interviewed Christchurch women who wanted to cancel their gym contracts due to the closure or relocation of premises – reported that Configure Express Northlands had relocated but that members could not cancel their contracts without incurring financial loss – barrister gave legal advice that the contracts had been frustrated and were unenforceable – allegedly in breach of accuracy and fairness standardsFindingsStandard 6 (fairness) – item contained comments from two women which suggested their issues related solely to relocation, that the gym refused to refund them and that they would be significantly out of pocket – omitted important information about the women’s individual circumstances – impression not mitigated by opportunity given to the complainant to respond to the issues – reasonable to expect Fair Go to adhere to the same high standards the programme imposes on others – complainant…...

Decisions
Carlaw and Television New Zealand Ltd - 2016-002 (12 May 2016)
2016-002

Summary[This summary does not form part of the decision. ]During an episode of Hooked in NZ, the host and others were shown not wearing lifejackets while on a fishing boat. The Authority did not uphold a complaint alleging that it was irresponsible to broadcast footage of people fishing without wearing lifejackets. Although the Authority understood why certain parts of the footage shown in the programme were a cause of concern for the complainant regarding water safety, these issues were unable to be addressed under the responsible programming standard. Not Upheld: Responsible ProgrammingIntroduction[1] During an episode of Hooked in NZ, the host visited the Far North of New Zealand and went fishing at his childhood fishing spot with family and close friends. While on the fishing boat, the men were shown not wearing lifejackets. [2] Graeme Carlaw complained that broadcasting footage of people fishing without wearing lifejackets promoted irresponsible behaviour....

Decisions
Rickard and Television New Zealand Ltd - 2016-098 (19 April 2017)
2016-098

Summary[This summary does not form part of the decision. ]An item on 1 News reported on a fatal bus crash that occurred south of Gisborne on Christmas Eve in 2016. The bus was carrying students and teachers from a visiting Tongan school band. The item featured photos, sourced from a public Facebook page for the Tongan community, of some of the injured passengers in hospital. The Authority upheld a complaint that the broadcast breached the injured passengers’ privacy. While the photos were in the public domain, those featured did not consent to their images appearing in the news item. As injured patients receiving medical care, they were in a particularly vulnerable position....

Decisions
Lewis and Television New Zealand Ltd - 2001-017
2001-017

ComplaintHolmes – studio discussion about Police Education Child Protection Scheme – bullying tactics – unbalanced – biased FindingsStandards G3, G4 and G6 – interviewee given opportunity to voice concerns – dealt with fairly – issue not dealt with in unbalanced manner – no uphold Standard G13 – not relevant This headnote does not form part of the decision. Summary A studio discussion on the Holmes programme, broadcast on TV One at 7. 00pm on 14 November 2000, centred around the controversial Police Education Child Protection Scheme. The scheme encouraged schools to teach even their youngest pupils the names of intimate body parts, and aimed to assist children to talk unashamedly about issues such as unwanted touching. W T Lewis complained to Television New Zealand Ltd, the broadcaster, that the programme was "offensive and biased" because the presenter had "verbally bullied" one of the participants in the studio discussion....

Decisions
Nga Kaiwhakapumau I Te Reo (Inc) and Television New Zealand Ltd - 1991-020
1991-020

Download a PDF of Decision No. 1991-020:Nga Kaiwhakapumau I Te Reo (Inc) and Television New Zealand Ltd - 1991-020 PDF541. 34 KB...

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