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Ken Turner Motors Ltd and TV3 Network Services Ltd - 2003-016
2003-016

Complaint Target – test of mechanics attending breakdown and repairing a car’s cooling system – use of hidden camera – complainant most expensive repairer – insufficient explanation of reason for costs given – unbalanced – inaccurate – unfair FindingsStandards 4, 5, and 6 – consumer advocacy programme – complaint essentially that complainant not dealt with fairly – subsumed under Standard 6 – as with all other participants one of two manufactured faults not found – services otherwise good – adequate explanation given of invoice – no uphold This headnote does not form part of the decision. Summary [1] The hidden camera segment on Target on 22 September 2002 featured mechanics called to a simulated breakdown situation. The car in question had two manufactured faults. The four companies selected were rated according to their performance at the breakdown, the work on the repair, and their charges....

Decisions
Prime Minister (Rt Hon Helen Clark) and Mike Munro and TV3 Network Services Ltd - ID2003-025, ID2003-026
ID2003-025–€“026

Complaint 3 News Special – interview with Prime Minister broadcast on 10 July – canvassed allegations in "Seeds of Distrust" by Nicky Hager published that day – claimed that Government was aware of accidental distribution of GM contaminated seeds – unfair and inaccurate – application by broadcaster for hearing FindingsApplication declined This headnote does not form part of the decision. INTERLOCUTORY DECISION The Background [1] Detailed claims from the book "Seeds of Distrust", written by Nicky Hager and published on 10 July, were put to the Prime Minister by interviewer John Campbell during a 3 News Special broadcast at 7. 00pm on the same day. The interview had been recorded the previous day (9 July). The book, which was not mentioned during the interview, alleged that the Government was aware of the accidental distribution of GM contaminated seeds and had allowed the seeds to be grown, harvested and processed....

Decisions
Boyce and TV3 Network Services Ltd - 2003-106
2003-106

Complaint3 News item about release from prison of paedophile to mother’s home – man identified – media waiting outside mother’s home – elderly woman shown attacking 3 News crew – unfair to woman as item did not explain events leading up to the attack – woman not allowed to express her view – TV3 did not display sensitivity in distressing situation FindingsStandard 6 and Guidelines 6a, 6b, 6d, 6e, 6f – elderly woman not treated unfairly – no uphold This headnote does not form part of the decision. Summary [1] The release from prison of a paedophile to his mother’s home in Palmerston North was the subject of wide media coverage. The coverage on 3 News included some visuals of an elderly woman attacking a TV3 reporter and cameraman....

Decisions
Prime Minister (Rt Hon Helen Clark) and 4 Others and TV3 Network Services Ltd - 2003-077–081
2003-077–081

Complaint3 News Special – interviews with Nicky Hager and Prime Minister about issues raised in Hager’s book "Seeds of Distrust" – complaints that implication in interview that the book was factually correct was unbalanced and partial – some facts inaccurate – different interview styles unfair – Authority made the following findings: Standard 4 – issues were scientific and government accountability – science aspect – balanced – no uphold; government accountability – not balanced – uphold Standard 5 – scientific facts in dispute – unable to determine; approach to interview with Prime Minister in comparison with the interview with Mr Hager neither impartial nor objective – uphold; statement that Prime Minister declined her earlier offer to do another interview not inaccurate – no uphold Standard 6 – preparation of programme fair – no uphold; presentation of programme – unfair as Prime Minister not advised of source of allegations and the accuser was interviewed in…...

Decisions
Harrison and TV3 Network Services Ltd - 2003-138, 2003-139, 2003-140
2003-138–140

ComplaintPromos – The Strip – sexual material – allegedly offensive – promos for AO programme screened in G and PGR time-bands – inappropriate FindingsStandard 1 – contextual factors – no uphold Standard 5 – not relevant – no uphold Standard 7 – majority – promos appropriately classified PGR – minority – inappropriate rating – classification code AO should have been used – two promos shown during 3 News – failed to comply with PGR time-band – uphold; majority – promo shown during 20/20 – complied with PGR time-band – no uphold – minority – inappropriate classification – breachNo Order This headnote does not form part of the decision. Summary [1] Promos for The Strip were broadcast by TV3 at various times on 30 June, 1 and 6 July 2003....

Decisions
New Zealand Society for the Protection of the Unborn Child Inc and TV3 Network Services Ltd - 2003-051
2003-051

ComplaintInside New Zealand: The Hardest Decision – documentary – abortion –inaccurate statements – unbalanced – undermined New Zealand legislation FindingsStandard 2 and Guideline 2a – lawful standard maintained – no uphold Standard 4 – programme balanced – no upholdStandard 5 and Guidelines 5b, 5d & 5e – mixture of fact & opinion – accurate and impartial – no uphold This headnote does not form part of the decision. Summary [1] Inside New Zealand: The Hardest Decision was a documentary which followed three women while they made a decision about whether or not to have an abortion. Several other women, who had been through the same experience, were also interviewed on the programme. The documentary was broadcast on TV3 at 8. 30pm on 28 November 2002....

Decisions
Ryton Station Ltd and TV3 Network Services Ltd - 2002-005, 2002-006
2002-005–006

Complaint3 News – land owners around Lake Ida put up trespass notices and take control of skating on the lake – Lake Ida Winter Sports Association accompanied by film crew breach trespass order – disrespect of law and breach of privacy. FindingsStandard G5 – disrespect for the law not encouraged – no uphold Privacy Principles – do not apply to companies – no uphold This headnote does not form part of the decision. Summary [1] A disagreement about the control of ice skating on Lake Ida between the Lake Ida Sports Association and the surrounding landowners was covered in a news item. The item, broadcast on 3 News on 26 July 2001 beginning at 6. 00pm, included footage of a trespass notice....

Decisions
Hooker and TV3 Network Services Ltd - 2002-035
2002-035

Complaint Titus – "whore" – "ho" – offensive language – incorrect classification – broadcaster not mindful of the programme’s effect on children FindingsStandard G2 – context – no uphold Standard G8 – PGR rating correct – no uphold Standard G12 – correct classification and time of broadcast – no uphold This headnote does not form part of the decision. Summary [1] An episode of Titus was broadcast on TV3 at 8. 00pm on 22 October 2001. Titus is an American situation comedy series. [2] Michael Hooker complained to TV3 Network Services Ltd, the broadcaster, that the use of the word "whore" in the programme breached standards relating to good taste and decency. He also considered that the broadcast had been incorrectly classified and that TV3 had not been mindful of the programme’s effect on children. [3] TV3 declined to uphold the complaint....

Decisions
Hooker and TV3 Network Services Ltd - 2002-043
2002-043

ComplaintPromo – Bitches and B*stards – offensive language – promo for AO rated programme screened at 8. 00pm – inappropriately classified FindingsStandard G2 – contextual matters – no uphold Standard G8 – promo appropriately classified – no uphold Standard G12 – taking into account classification and theme of programme in which promo screened – no uphold Standard G22 – see G8 – no uphold Standard G24 – no violent or explicit material – no uphold This headnote does not form part of the decision. Summary [1] A promo for the AO rated programme Bitches and B*stards was broadcast by TV3 at 8. 00pm on 15 November 2001, during the PGR rated programme Family Confidential. [2] Michael Hooker complained to TV3 Network Services Ltd, the broadcaster, that the broadcast of offensive language at that time was unacceptable and in breach of the broadcasting standards....

Decisions
Lindley and TV3 Network Services Ltd - 2003-122, 2003-123
2003-122–123

Complaint3 News – complainants included one of two survivors of an air crash in which eight people died – message left on answerphone reporting progress and advising that they were not giving interviews to media – answerphone message omitting reference to interviews broadcast as part of news item – breach of privacy – unfair FindingsStandard 3, Privacy Principles (i) and (iii) – answerphone message aimed at all callers – information was released to the public – no intrusion in the nature of prying – no uphold Standard 6 and Guideline 6e – time of stress for the complainants – high public interest – contents of message in public arena – use of message not insensitive or unfair – no uphold This headnote does not form part of the decision....

Decisions
Hooker and TV3 Network Services Ltd - 2002-027
2002-027

ComplaintThe Bits in Between – sexual/adult themes – offensive – incorrect classification – broadcaster not mindful of the programme’s effect on children FindingsStandard G2 – context – no uphold Standard G8 – PGR rating correct – no uphold Standard G12 – correct classification and time of broadcast – no uphold This headnote does not form part of the decision. Summary [1] The Bits in Between was broadcast on TV3 at 7. 30pm on 24 September 2001. [2] Michael Hooker complained to TV3 Network Services Ltd, the broadcaster, that the programme contained sexual themes which were outside accepted norms of good taste and decency. He also considered that the programme was incorrectly classified and that the broadcaster had not been mindful of the programme’s effect on children. [3] TV3 declined to uphold the complaint....

Decisions
Department of Child, Youth and Family Services and TV3 Network Services Ltd - 2003-107
2003-107

Complaint20/20 – “In Harm’s Way” – item about actions of Child, Youth and Family Services Department – breach of law and order – breach of social workers’ privacy – breach of children’s privacy – unbalanced – inaccurate – unfairFindings Standard 2 – item did not affect “orderly and just disposition” of court cases – hand-over coverage did not glamorise or condone criminal activity – no uphold Standard 3 and Guideline 3a – social workers – Privacy Principle (i) disclosure not offensive – no uphold; Child A & B – Privacy Principle (vii) – best interests of children considered by broadcaster – no uphold Standard 4 – balance of perspectives aired – no uphold Standard 5 – inaccuracy – no mandatory reporting in New Zealand – uphold on this aspect – no other inaccuracies Standard 6 – subsumed under Standard 4No OrderThis headnote does not form part of the decision....

Decisions
Mental Health Foundation of New Zealand and TV3 Network Services Ltd - 2002-047
2002-047

ComplaintLaw and Order – person with mental illness portrayed as violent, unpredictable and evil – inaccurate – unfair – stereotype FindingsStandard G1 – fiction – no uphold Standard G6 – fiction – no uphold Standard G12 – 9. 30pm not usual children’s viewing time – decline to determine Standard G13 – dramatic work – no uphold Standard G20 – fiction – no uphold This headnote does not form part of the decision. Summary [1] The murder of an eight-year-old boy and subsequent investigation was dramatised in an episode of Law and Order broadcast on TV3 at 9. 30pm on 15 December 2001. It was disclosed that he was killed by two girls (aged 13 and 10) and at the trial, the prosecution argued that the younger girl was a "sociopath", while the defence argued that she had "frontal lobe damage" following an accident, and had suffered ongoing abuse....

Decisions
Gilmour and TV3 Network Services Ltd - 2001-035
2001-035

ComplaintMusic video – HLAH – "Good Advice" from "Blood on The Honky Tonk Floor" – zombie genre – excessive violence FindingsG2, G9, G11(i), G24, V1, V2, V3, V6, V8, V10, V11 – complaint subsumed under G2 and V1 Standard G2 – music video – context – challenging style – satirical – no uphold Standard V1 – gruesome but verging on the farcical – no uphold This headnote does not form part of the decision. Summary The HLAH music video of "Good Advice" from the album "Blood on the Honky Tonky Floor" was screened on TV4 at 11. 00pm on 30 November 2000. Mark Gilmour complained to TV3 Network Services Ltd, the broadcaster, that the video displayed graphic violence which, he said, was "disgusting". TV3 said that "Good Advice" was a satirical view of the zombie movie genre set in a contemporary club....

Decisions
Painting and TV3 Network Services Ltd - 2000-040
2000-040

SummaryAn episode of British Sex was broadcast on TV3 at 9. 30pm on 28 October 1999. This series was publicised as a programme with a straight talking approach to all things sexual, which featuring "ordinary" people. Daphne Painting complained to TV3 Network Services Ltd, the broadcaster, that the programme was "a polluting intrusion and desecration of [her] home". She complained particularly about footage of a "body caster", who modelled body parts, including genitalia, which she described as "reprehensible in the extreme". She also stated her opinion that the programme’s effect on children would be to "corrupt" them. TV3 responded that British Sex was AO rated, screened an hour after the AO watershed, and was preceded by a written and verbal warning. It did not consider that the "body caster" segment was unacceptable in that context, commenting that the castings were non-sexual, and were neither lewd nor degrading....

Decisions
Dixon and TV3 Network Services Ltd - 2002-059
2002-059

ComplaintThe Big OE – series following young New Zealanders on tour of Europe – reference to "drinking and shagging" – breach of good taste and decency FindingsStandard G2 – PGR rating appropriate – context – no uphold This headnote does not form part of the decision. Summary [1] The Big OE was a series broadcast on TV3 on Thursday nights at 8. 00pm which followed a group of young New Zealanders on a 21-day tour around Europe. [2] Trevor Dixon complained to TV3 Network Services Ltd, the broadcaster, that the episode broadcast on 29 November 2001 breached standards of good taste and decency. In particular, he objected to a reference to "drinking and shagging" made by one of the participants. [3] TV3 declined to uphold the complaint, stating that the programme was rated PGR, screened during PGR time, and was accompanied by a verbal and visual warning....

Decisions
Scott and TV3 Network Services Ltd - 2003-108
2003-108

Complaint20/20 – statement broadcast about a complaint upheld by the Authority – inaccurate – misleading – unfair FindingsStandard 5 – statement broadcast accurate – no uphold Standard 6 – not unfair – complainant did not take part nor referred to – no uphold This headnote does not form part of the decision. Summary [1] TV3 was ordered to broadcast a statement about a complaint that had been upheld by the Broadcasting Standards Authority. The statement was broadcast on TV3 at the end of a 20/20 programme at approximately 8. 30pm on 30 March 2003. [2] Mark Scott complained to TV3 Network Services Ltd, the broadcaster, that the statement broadcast was inaccurate, misleading and unfair. As the producer of the item to which the statement related, he argued that the statement was incorrect because he had evidence to the contrary....

Decisions
Lattin and Dijkstra and TV3 Network Services Ltd - 2003-165, 2003-166
2003-165–166

ComplaintFight For Life – charity entertainment including boxing and singing for The Yellow Ribbon Trust – one boxer asked if he had a “big knob” – offensive FindingsStandard 1 and Guideline 1a – contextual matters – majority – no uphold This headnote does not form part of the decision. Summary [1] Australian Mark Geyer was one of the boxers who participated in Fight For Life, a charity entertainment programme involving boxing, comedy, and singing for The Yellow Ribbon Trust, broadcast on TV3 between 7. 30–11. 00pm on 14 August 2003. Before his fight, Mr Geyer was asked whether he had a “big knob”. [2] Jean Lattin and Eardley Dijkstra each complained to TV3 Network Services Ltd, the broadcaster, that the question was offensive and improper. [3] In response, TV3 explained that the question was part of a live broadcast and unscripted and, given the time of the broadcast (10....

Decisions
Hooker and TV3 Network Services Ltd - 2002-028
2002-028

ComplaintPromo – Charmed – slutty – offensive language – incorrect classification – broadcaster not mindful of children FindingsStandard G2 – context – no uphold Standard G8 – PGR rating correct – no uphold Standard G12 – correct classification and time of broadcast – no uphold Standard G22 – PGR rating correct – no uphold Standard G24 – not relevant This headnote does not form part of the decision. Summary [1] A promo for Charmed was broadcast on TV3 on 30 September 2001 at 8. 20pm, during the film The Phantom Menace. [2] Michael Hooker complained to TV3 Network Services Ltd, the broadcaster, about the use of the word "slutty" in a promo which was broadcast during PGR time. [3] TV3 declined to uphold the complaint. It considered that the promo was acceptable for screening during PGR time....

Decisions
Prime Minister (Rt Hon Helen Clark) and Munro and TV3 Network Services Ltd - ID 2002-213, 2002-214
ID 2002-213–214

Complaint3 News Special – interview with Prime Minister – canvassed allegations in "Seeds of Distrust" by Nicky Hager published that day – claimed that Government was aware of accidental distribution of GM contaminated seeds – unfair and unbalanced – ambush – disclosure applications from complainants and broadcaster. FindingsDisclosure Application Order made pursuant to s. 12 against broadcaster. Orders(i) Chronology(ii) Field tapes (iii) Affidavits relating to confidentiality agreement(iv) number and confirmation of person to whom source material returned to This headnote does not form part of the decision. INTERLOCUTORY DECISION The Background [1] Detailed claims from the book "Seeds of Destruction", written by Nicky Hager and published that day, were put to the Prime Minister by interviewer John Campbell during a 3 News Special broadcast at 7. 00pm on 10 July 2002. The interview had been recorded the previous day (9 July)....