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Decisions
Radisich and Television New Zealand Ltd - 2016-052 (2 December 2016)
2016-052

Summary[This summary does not form part of the decision. ]An item on Fair Go reported on complaints by two families about the allegedly unsatisfactory supply and installation of their swimming pools, purchased from The Spa and Pool Factory (SPF). During the item, the reporter also noted that the Auckland Council was investigating SPF regarding ‘potentially fraudulent documentation’. The Authority did not uphold a complaint from the director of SPF that the item was inaccurate, unfair and in breach of his privacy. The broadcaster made reasonable efforts to ensure that the programme was accurate and did not mislead viewers, going directly to Mr Radisich and to Auckland Council to seek their comments on the issues raised....

Decisions
Golden and Radio New Zealand Ltd - 2019-009 (4 June 2019 )
2019-009

The Authority has not upheld a complaint that a host’s comment during Nights, regarding the likelihood of the manned moon landings being fake, was inaccurate. The comment occurred during a talkback segment of the programme, with the host providing his response to an email received from the complainant. In this context, the statement by the host was not a material point of fact but a statement of comment or opinion, to which the requirements of the accuracy standard do not apply. Not Upheld: Accuracy  ...

Decisions
Vero Insurance New Zealand Ltd and Television New Zealand Ltd - 2018-030 (18 June 2018)
2018-030

Summary[This summary does not form part of the decision. ]A brief item on 1 News discussed a protest in Christchurch against Vero Insurance (Vero) regarding outstanding insurance claims. The item contained footage of the protestors and the newsreader stated that ‘[One of the protestors] says Vero has kept them locked in a virtual prison for seven years. ’ The broadcaster upheld a complaint from Vero under the balance and fairness standards, as Vero ought to have been given an opportunity to comment. Vero referred the complaint to the Authority on the basis it was dissatisfied with the action taken by the broadcaster in response to its original complaint, and it also maintained that the accuracy standard was breached. The Authority did not uphold the complaint, finding the statement complained about was a statement of opinion and therefore the accuracy standard did not apply....

Decisions
Parlane and Radio New Zealand Ltd - 2018-072 (14 November 2018)
2018-072

Summary[This summary does not form part of the decision. ]The Authority has not upheld a complaint about an interview between Checkpoint’s John Campbell and former United States television personality, Matt Lauer, who at the time was involved in controversy regarding public access to his New Zealand property. The complainant alleged that Mr Campbell unfairly emphasised the New Zealand Overseas Investment Office’s (OIO) reassessment of Mr Lauer under its ‘good character test’, and later made false allegations about who had initially raised this topic. The Authority found that the circumstances of the OIO’s assessment were directly relevant to the discussion and that this was raised again later in the interview by Mr Lauer himself. Mr Lauer was given ample opportunity during the interview to present his perspective on his treatment by New Zealand media and the issue of foreign land ownership and public access....

Decisions
Signer and TVWorks Ltd - 2012-039
2012-039

Complaint under section 8(1B)(b)(i) of the Broadcasting Act 1989 3 News – item reported on trials of the ‘Urewera Four’ – reporter referred to original Urewera terror raids and stated that “17 people were arrested and initially charged under the Terrorism Suppression Act” – broadcaster upheld complaint that this statement was inaccurate because no one had been charged under that Act – action taken by the broadcaster allegedly insufficient Findings Action Taken: Standard 5 (accuracy) – action taken by TVWorks was insufficient – error should have been corrected at earliest appropriate opportunity – upheld No Order This headnote does not form part of the decision.  ...

Decisions
Wallbank and Television New Zealand - 2013-083
2013-083

Summary [This summary does not form part of the decision. ]During an item on Q+A, one of the presenters referred to the Conservative Party as ‘the Christian conservatives’. The Authority did not uphold the complaint that this was inaccurate. The presenter was later corrected by a panellist, and she explained her reasons for using that phrase, so viewers would not have been misled. Not Upheld: AccuracyIntroduction[1] During the political affairs show Q + A, in a discussion about the popularity of the Conservative Party, one of the programme’s presenters stated:Colin Craig, of course – the Christian conservatives – are starting to show in the polls. [2] The item was broadcast on TV ONE on 20 October 2013. [3] Terry Wallbank made a formal complaint to Television New Zealand Ltd, alleging that it was inaccurate to refer to the Conservative Party as the ‘Christian conservatives’....

Decisions
Perry and Television New Zealand Ltd - 1990-015
1990-015

Download a PDF of Decision No. 1990-015:Perry and Television New Zealand Ltd - 1990-015 PDF1008. 74 KB...

Decisions
Todd and Television New Zealand Ltd - 2013-079
2013-079

Summary [This summary does not form part of the decision. ]A One News item reported an accident involving a truck and a motorcycle. On the basis it was frivolous and trivial, the Authority declined to determine the complaint that the item’s use of the word ‘biker’ gave the impression the motorcyclist was a ‘reckless’ gang member and had caused the accident. ‘Biker’ was a colloquial term referring to the driver of a motorbike, and in any case the words ‘biker’ and ‘motorcylist’ were used interchangeably. Decline to Determine: Accuracy, Discrimination and DenigrationIntroduction[1] A One News item which reported on an accident involving a truck and a motorcycle used the term ‘biker’ to refer to the motorcyclist. The item was broadcast on 15 October 2013 on TV ONE....

Decisions
Malcolm and Others and Television New Zealand Ltd - 1994-068
1994-068

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 68/94 Dated the 18th day of August 1994 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by EDWARD MALCOLM and OTHERS of Nelson Broadcaster TELEVISION NEW ZEALAND LIMITED I W Gallaway Chairperson J R Morris R A Barraclough L M Dawson...

Decisions
Sawyers, Hughes and Walker, and Segedin and Television New Zealand Ltd - 1996-155, 1996-156, 1996-157
1996-155–157

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-155 Decision No: 1996-156 Decision No: 1996-157 Dated the 14th day of November 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of complaints by CALUM SAWYERS of Wellington and A J HUGHES and A J WALKER of Auckland and ROSEMARY SEGEDIN of Auckland Broadcaster TELEVISION NEW ZEALAND LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

Decisions
Hill and TV3 Network Services Ltd - 2000-123
2000-123

Complaint3 News – item about Parihaka commemoration – omission to provide full, accurate historical background – unbalanced FindingsStandard G14 – context – further historical information not required – no uphold This headnote does not form part of the decision. Summary An item about commemorative celebrations planned or held to mark significant dates for Parihaka descendants was broadcast on 3 News on TV3 at 6. 00pm on 25 March 2000. S R Hill complained to TV3 Network Services Ltd, the broadcaster, that the item did not provide full and accurate information about the history of Parihaka, and that it had been unbalanced and biased in favour of the Parihaka Maori as a result. TV3 responded that the modest amount of background material provided in the item was set out to explain the context of the events about which TV3 was reporting....

Decisions
Burne-Field and NZME Radio Ltd - 2020-040 (14 September 2020)
2020-040

The Authority has upheld a complaint that comments made by Mike Hosking during his ‘Mike’s Minute’ segment were misleading in breach of the accuracy standard. Mr Hosking made statements referring to death-rate statistics in Italy related to COVID-19, including that ‘99. 2% percent died with underlying health issues. In other words, the very things that were killing them anyway, at over 1,600 per day’. The Authority found the comments were misleading as the broadcaster conflated its own conclusions, drawn from a study into Italy’s COVID-19 figures, with the figure of 1,600 deaths per day, which was based on 2018 population data and ignored both cause of death and the notion of ‘excess mortality’. In this respect, the Authority emphasised the importance of data literacy among broadcasters and journalists, to ensure statistics are not misinterpreted or misrepresented....

Decisions
KG and Māori Television Service - 2020-082 (16 November 2020)
2020-082

The Authority has not upheld a complaint that an item on Te Ao with Moana breached the balance and accuracy standards. It found the broadcaster made reasonable efforts to present significant views which discussed the issue of police conduct in New Zealand in the context of the George Floyd incident in the United States. The Authority found the interviewee’s behavioural history was not a material fact relevant to the audience’s understanding of the programme. The Authority however found Māori Television’s initial response to the complainant unsatisfactory and reminded it of its duties with respect to formal complaints. Not Upheld: Balance, Accuracy...

Decisions
Greally and Television New Zealand Ltd - 2007-011
2007-011

Complaint under section 8(1)(a) of the Broadcasting Act 1989One News – statement broadcast about a complaint upheld by the Authority – allegedly inaccurate and unfair FindingsStandard 5 (accuracy) – statement was an accurate representation of the Authority's decision – not upheld Standard 6 (fairness) – nothing unfair to Mr Greally in the statement – not upheld This headnote does not form part of the decision. Broadcast [1] Television New Zealand Ltd was ordered to broadcast a statement after a complaint had been upheld by the Broadcasting Standards Authority. Decision No: 2006-020 related to a complaint by Elizabeth Dunning about a One News item screened on 3 February 2006. The statement required by the Authority was broadcast on TV One during One News at approximately 6pm on 22 November 2006....

Decisions
Dennehy and Television New Zealand Ltd - 2022-054 (21 June 2022)
2022-054

The Authority has declined to determine a complaint under the accuracy standard regarding a broadcaster’s statement that Maria Sharapova won her first ‘grand slam’ at 17 years old. The complaint was that the term ‘grand slam’ consists of winning all four major tennis competitions in a calendar year, a feat which Sharapova has not achieved. The Authority declined to determine the complaint on the basis it was trivial and did not warrant consideration. Declined to Determine: Accuracy (section 11(a) of the Broadcasting Act 1989 – trivial)...

Decisions
Adelphi Finance Ltd and Television New Zealand Ltd - 1998-093
1998-093

Summary An item broadcast on Holmes on TV One on 15 December 1997 focussed on two teenage girls whose mother had died, owing about $2,000 to Adelphi Finance. The broadcast related how the girls’ father had moved in to care for them and how, shortly after, furniture in their house had been repossessed on behalf of that company. Adelphi Finance Ltd, through its solicitors, complained to Television New Zealand Limited, the broadcaster, that the item was factually inaccurate, distorted the actual events, was unbalanced and partial, and presented a misleading impression of both the complainant and the circumstances of the repossession. TVNZ responded that the complainant was given every opportunity to present its side and to have it included in the item. Further, it noted that a studio summation of the complainant’s case was included at the end of the broadcast....

Decisions
Hutchins and Television New Zealand Ltd - 2000-195
2000-195

ComplaintOne News – inaccurate to state that Maori have a direct genealogical link with flora and faunaFindingsStandard G1 – clearly identified as a belief – no uphold This headnote does not form part of the decision. Summary The Maori perspective on the genetic engineering debate featured in an item broadcast on One News on 18 September 2000. It was explained that Maori opposition to genetic engineering was based on traditional beliefs, including that Maori were descended from flora and fauna. Mr R D Hutchins complained to Television New Zealand Ltd, the broadcaster, that it was "astoundingly untrue" to suggest that human beings were descended from plants and the various insect, reptile, bird and rat species of New Zealand. TVNZ emphasised that the statement had a cultural context and, within that cultural dimension, the statement to which Mr Hutchins took exception had not breached standard G1....

Decisions
Knight and TVWorks Ltd - 2008-023
2008-023

Complaint under section 8(1C)(c)(i) of the Broadcasting Act 19893 News – item included results from a political poll – results were shown visually with the use of an on-screen graphic – each party’s percentage of votes was translated into number of seats in the House – ACT Party and the United Future Party shown to receive two seats each – allegedly inaccurate Findings Standard 5 (accuracy) – graphic shown on-screen was inaccurate – upheld No OrderThis headnote does not form part of the decision. Broadcast [1] An item on 3 News, broadcast on TV3 at 6pm on 16 December 2007, reported on TV3’s final political poll of 2007. The results of the poll were given verbally and visually with the use of on-screen graphics....

Decisions
Comalco (NZ) Ltd and Television New Zealand Ltd - 1994-014
1994-014

SummaryA Frontline programme broadcast on 12 September 1993 focused on the electricity pricingarrangements between Comalco (NZ) Ltd and ECNZ and raised questions about the ratescharged to domestic and large commercial consumers. Comalco (NZ) Ltd, through its solicitors, complained to Television New Zealand Ltd thatthe item lacked objectivity and left misleading and damaging impressions. In particular itobjected to the implication that Comalco's electricity was subsidised by domestic consumers,and to the suggestion that its recent pricing agreement with ECNZ was to be kept secret soas to avoid embarrassing the government in the pre-election period. Maintaining that an investigation of the pricing arrangements was in the public interest,TVNZ rejected all aspects of the complaint. It argued that the question about whether thearrangement was a subsidy or a discount was balanced by comment from Comalcoofficials and from energy analysts....

Decisions
Hamilton and TV3 Network Services Ltd - 2001-034
2001-034

Complaint3 News – map used as backdrop factually inaccurate/misleading – New Zealand depicted as same length as north/south axis of Australia FindingsStandard G1 – graphic – not a fact – no uphold Standard G14 – not news – no uphold This headnote does not form part of the decision. Summary The graphic which forms the backdrop to 3 News features a map of the world with New Zealand depicted as being the same length as the north/south axis of Australia. D J Hamilton complained to TV3 Network Services Ltd, the broadcaster, that the map was factually inaccurate. He said it could be "subconsciously misleading" to students of geography and to the viewing public. TV3 responded that it did not consider the accuracy or otherwise of the studio backdrop to raise any issue of broadcasting standards. The broadcaster said the backdrop did not purport to be a fact....

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