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SummarySome customer complaints that Telecom had "hijacked" users of other telephone companies were investigated in an item on 3 National News, broadcast between 6. 00–7. 00pm on 1 December 1997. "Hijacking" involves diverting customers, without their permission, from other telephone companies to the "hijacker". The solicitors for Telecom New Zealand Ltd complained to TV3 Network Services Ltd, the broadcaster, that the item was unfair and unbalanced in both its preparation and presentation in alleging that Telecom was the only company involved in this activity, and that it was occurring on a substantial scale. A balanced item would have reported that unauthorised diversions were rare, and were undertaken by other companies as well, the complainant wrote. On the basis that the item accurately reported Telecom's claim that other companies signed up customers against their will, TV3 declined to uphold the first part of the complaint....

ComplaintTarget – preparation and presentation of programme unfair - florists tested – test conducted unfairly – assessor not independent or impartial – response unfairly edited FindingsStandard G4 – test and setting up process not unfair – other standards not relevant – no uphold This headnote does not form part of the decision. Summary An episode of Target broadcast on TV3 on 28 November 1999 beginning at 7. 00pm featured six florists who were graded on their ability to complete an order. Ms Newcombe and Mr Hall complained to TV3 Network Services Ltd that the broadcast had portrayed their business unfairly. They alleged that a number of broadcasting standards had been breached both by the broadcast and the preparation of the programme. TV3 responded that the test had been devised on the advice of an independent technical consultant and that the florists had been selected randomly....

Download a PDF of Decision No. 1993-032:Group Opposed to Advertising of Liquor and TV3 Network Services Ltd - 1993-032 PDF155. 69 KB...

Download a PDF of Decision No. 1993-171–172:Canterbury Area Health Board and Harris and TV3 Network Services Ltd - 1993-171, 1993-172 PDF1. 28 MB...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1997-014 Dated the 27th day of February 1997 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by CHRISTOPHER S INGRAM of Tauranga Broadcaster TV3 NETWORK SERVICES LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1997-164 Dated the 4th day of December 1997 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by GARY REYNOLDS of Auckland Broadcaster TV3 NETWORK SERVICES LIMITED S R Maling Chairperson L M Loates R McLeod J Withers...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1998-030 Dated the 26th day of March 1998 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by J of Wellington Broadcaster TV3 NETWORK SERVICES LIMITED S R Maling Chairperson L M Loates R McLeod...

Download a PDF of Decision No. 1990-014:Turner (on behalf of the Group Opposed to Advertising of Liquor) and TV3 Network Services Ltd - 1990-014 PDF289. 2 KB...

Download a PDF of Decision No. 1993-053:Sharp and TV3 Network Services Ltd - 1993-053 PDF274. 67 KB...

ComplaintNightline – item about Irish singer Sinead O’Connor’s new album - old footage of O’Connor ripping up photo of Pope – breach of good taste/decency – encouraged discrimination against/denigration of CatholicsFindings Standard G2 – footage not gratuitous – context highly relevant – no uphold Standard G13 – item did not encourage discrimination against/denigration of Catholics – no uphold This headnote does not form part of the decision. Summary A news item about the Irish singer Sinead O’Connor’s latest album, broadcast on Nightline on TV3 just before 11pm on 1 August 2000, included eight-year-old footage of O’Connor ripping up a photo of Pope John Paul II. W M Moore complained to TV3 Network Services Ltd, the broadcaster, that the item breached standards of good taste and decency and encouraged denigration of, or discrimination against, Catholics....

Complaint3 News – complainants included one of two survivors of an air crash in which eight people died – message left on answerphone reporting progress and advising that they were not giving interviews to media – answerphone message omitting reference to interviews broadcast as part of news item – breach of privacy – unfair FindingsStandard 3, Privacy Principles (i) and (iii) – answerphone message aimed at all callers – information was released to the public – no intrusion in the nature of prying – no uphold Standard 6 and Guideline 6e – time of stress for the complainants – high public interest – contents of message in public arena – use of message not insensitive or unfair – no uphold This headnote does not form part of the decision....

SummaryAn item on Real TV, broadcast on TV3 on 14 July 1998 commencing at 9. 30 pm, focussed on an accident at Western Springs Speedway in 1997 when parts of a racing car broke away, flew among the spectators and injured a number of people. The item included footage of an injured child being assisted after the accident, and an interview with the child’s mother. Ms Mansson, the mother of the child, complained to TV3 Network Services Limited, the broadcaster, about the use of the footage which had originally been filmed for news coverage. She wrote that the accident had been a frightening and life threatening experience, the memories of which continued to mentally and physically affect her family. The repeated use of the footage had added to the family’s ongoing distress, she contended....

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1997-053 Dated the 15th day of May1997 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by W FORREST of Ngaruawahia Broadcaster TV3 NETWORK SERVICES LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

ComplaintPromo – Charmed – slutty – offensive language – incorrect classification – broadcaster not mindful of children FindingsStandard G2 – context – no uphold Standard G8 – PGR rating correct – no uphold Standard G12 – correct classification and time of broadcast – no uphold Standard G22 – PGR rating correct – no uphold Standard G24 – not relevant This headnote does not form part of the decision. Summary [1] A promo for Charmed was broadcast on TV3 on 30 September 2001 at 8. 20pm, during the film The Phantom Menace. [2] Michael Hooker complained to TV3 Network Services Ltd, the broadcaster, about the use of the word "slutty" in a promo which was broadcast during PGR time. [3] TV3 declined to uphold the complaint. It considered that the promo was acceptable for screening during PGR time....

Download a PDF of Decision No. 1992-001:Cowan and TV3 Network Services Ltd - 1992-001 PDF262. 35 KB...

Summary Allegations that Timberlands West Coast Ltd had lobbied the government to ensure that it could continue to harvest native forests were put to the company’s Chief Executive in an item on 20/20 titled "Unsustainable PR? " broadcast on 22 August 1999, beginning at 7. 30pm. Mr D L Hilliard, the Chief Executive of Timberlands, and Mr Stephen Sheaf each complained to TV3 Network Services Ltd that the broadcast lacked balance, was biased and unfair, and was intended to mislead viewers. Mr Hilliard, who was interviewed for the programme, also said that he had been misled as to its intention, and had consequently been treated unfairly. In its response, TV3 emphasised that the focus of the story had been Timberlands’ lobbying of the government, and noted that documents it had received indicated there was ample evidence of its having done so....

ComplaintThe Big OE – series following young New Zealanders on tour of Europe – reference to "drinking and shagging" – breach of good taste and decency FindingsStandard G2 – PGR rating appropriate – context – no uphold This headnote does not form part of the decision. Summary [1] The Big OE was a series broadcast on TV3 on Thursday nights at 8. 00pm which followed a group of young New Zealanders on a 21-day tour around Europe. [2] Trevor Dixon complained to TV3 Network Services Ltd, the broadcaster, that the episode broadcast on 29 November 2001 breached standards of good taste and decency. In particular, he objected to a reference to "drinking and shagging" made by one of the participants. [3] TV3 declined to uphold the complaint, stating that the programme was rated PGR, screened during PGR time, and was accompanied by a verbal and visual warning....

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 37/95 Dated the 18th day of May 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by KIM TAYLOR of Auckland Broadcaster TV3 NETWORK SERVICES LIMITED I W Gallaway Chairperson L M Loates W J Fraser...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 132/94 Dated the 12th day of December 1994 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by LEWIS CLARKSON of Christchurch Broadcaster TV3 NETWORK SERVICES LIMITED I W Gallaway Chairperson J R Morris L M Loates W J Fraser...