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Complaint Target – test of mechanics attending breakdown and repairing a car’s cooling system – use of hidden camera – complainant most expensive repairer – insufficient explanation of reason for costs given – unbalanced – inaccurate – unfair FindingsStandards 4, 5, and 6 – consumer advocacy programme – complaint essentially that complainant not dealt with fairly – subsumed under Standard 6 – as with all other participants one of two manufactured faults not found – services otherwise good – adequate explanation given of invoice – no uphold This headnote does not form part of the decision. Summary [1] The hidden camera segment on Target on 22 September 2002 featured mechanics called to a simulated breakdown situation. The car in question had two manufactured faults. The four companies selected were rated according to their performance at the breakdown, the work on the repair, and their charges....

This decision was successfully appealed in the High Court: AP 147-01 PDF 1. 5 MB Complaint3 News – bottle store robbery – footage from security camera showed man being stabbed – gratuitous – violentFindingsV12 – use of footage twice was gratuitous – footage graphic and distressing – warning required – upholdOrderBroadcast of statementThis headnote does not form part of the decision. Summary[1] The attempted robbery of an Auckland liquor store was dealt with in an item on 3 News broadcast on TV3 at 6. 00pm on 5 August 2001. The item included footage from a security camera which showed a man being stabbed twice. The footage was screened twice. [2] Rebekah Holt complained to TV3 Network Services Ltd, the broadcaster, that the footage was gratuitous, and inappropriate before 8. 30pm....

Download a PDF of Decision No. 1992-066:...

Download a PDF of Decision No. 1993-040:Zohrab and TV3 Network Services Ltd - 1993-040 PDF257. 29 KB...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 132/94 Dated the 12th day of December 1994 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by LEWIS CLARKSON of Christchurch Broadcaster TV3 NETWORK SERVICES LIMITED I W Gallaway Chairperson J R Morris L M Loates W J Fraser...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 43/95 Dated the 31st day of May 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by MINISTER OF HOUSING (Hon Murray McCully) Broadcaster TV3 NETWORK SERVICES LIMITED I W Gallaway Chairperson L M Loates W J Fraser...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-82 Decision No: 1996-83 Dated the 1st day of August 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of complaints by HEALTHLINK SOUTH of Christchurch Broadcaster TV3 NETWORK SERVICES LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 1996-123 Decision No: 1996-124 Dated the 3rd day of October 1996 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of complaints by DUPONT (NEW ZEALAND) LTD Broadcaster TV3 NETWORK SERVICES LIMITED J M Potter Chairperson L M Loates R McLeod A Martin...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 76/94 Dated the 1st day of September 1994 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by TERRY TARRANT of Auckland Broadcaster TV3 NETWORK SERVICES LIMITED I W Gallaway Chairperson J R Morris R A Barraclough L M Loates...

BEFORE THE BROADCASTING STANDARDS AUTHORITY Decision No: 37/95 Dated the 18th day of May 1995 IN THE MATTER of the Broadcasting Act 1989 AND IN THE MATTER of a complaint by KIM TAYLOR of Auckland Broadcaster TV3 NETWORK SERVICES LIMITED I W Gallaway Chairperson L M Loates W J Fraser...

Summary An advertisement for a light truck contained language which had been the subject of complaints to the Advertising Standards Complaints Board (ASCB). The Board’s decision on those complaints was reported in a news item on TV3’s 3 News on 23 March between 6. 00–7. 00pm. Extracts from the advertisement, including the offending language, was included in the item. Mr Shierlaw complained to TV3 Network Services Ltd that by screening the advertisement before 8. 30pm, as required by the ASCB, TV3 had failed to comply with standard G5 of the Television Code of Broadcasting Practice, which requires broadcasters to observe the principles of the law. As TV3 did not respond within the statutory 20 working day period, Mr Shierlaw referred his complaint to the Broadcasting Standards Authority under s. 8(1)(b) of the Broadcasting Act 1989....

Download a PDF of Decision No. 1992-029:Rosa and TV3 Network Services Ltd - 1992-029 PDF293. 58 KB...

Download a PDF of Decision No. 1992-082:Woolerton and TV3 Network Services Ltd - 1992-082 PDF245. 5 KB...

Complaint3 News – child participants – mother’s consent – children of gang member sought by police – privacy – good taste – fairness – upheld by broadcaster FindingsAction taken by broadcaster sufficient This headnote does not form part of the decision. Summary Two pre-school children were shown in news items broadcast on 3 News at 6. 00pm and 10. 30pm on 25 January 2000. They were described as the children of a member of the "Screwdriver Gang" who was being sought by police in connection with armed robberies in Auckland. Kris Vavasour complained to TV3 Network Services Ltd that the privacy of the two young children had been breached. She also complained that it was a breach of the good taste standard and unfair to show footage of the children in a way which publicly identified them....

SummaryThe proposed regulation of electricity lines companies was the subject of a news item screened between 6. 00–7. 00pm on 13 July 1999 on 3 News. After an analysis of both the government and opposition viewpoints, the reporter concluded that the government’s attempt to stop power price hikes was proving unsuccessful. On 6 August a 3 News report focused on tax policies. The political editor stated that the Treasurer had trivialised the issues and got his figures wrong when he had briefed the press. She reported that the Deputy Leader of the Opposition had "demolished" the Treasurer’s figures. The weekly political round-up during 3 News on 13 August 1999 dealt with the defence and management seminar, INCIS, National’s 5-step plan linking education, business and research, and Labour’s standing in the polls....

Download a PDF of this interlocutory decision:Interlocutory Decision 1999-ID001–ID008 PDF185. 96 kB...

Download a PDF of Decision No. 1993-148:Stephens and TV3 Network Services Ltd - 1993-148 PDF312. 31 KB...

ComplaintTarget – preparation and presentation of programme unfair - florists tested – test conducted unfairly – assessor not independent or impartial – response unfairly edited FindingsStandard G4 – test and setting up process not unfair – other standards not relevant – no uphold This headnote does not form part of the decision. Summary An episode of Target broadcast on TV3 on 28 November 1999 beginning at 7. 00pm featured six florists who were graded on their ability to complete an order. Ms Newcombe and Mr Hall complained to TV3 Network Services Ltd that the broadcast had portrayed their business unfairly. They alleged that a number of broadcasting standards had been breached both by the broadcast and the preparation of the programme. TV3 responded that the test had been devised on the advice of an independent technical consultant and that the florists had been selected randomly....

Download a PDF of Decision No. 1993-115:Tawhai and TV3 Network Services Ltd - 1993-115 PDF300. 14 KB...