BSA Decisions Ngā Whakatau a te Mana Whanonga Kaipāho

All BSA's decisions on complaints 1990-present
All Decisions
Ferrabee and Television New Zealand Ltd - 2016-090 (19 April 2017)

An item on Fair Go reported on a family who had purchased land in Papamoa only to find that the section had an actual size of 258m2, rather than the 296m2 shown on the property title and in their Sale and Purchase Agreement (SPA). The item found that the surveyor was responsible for the incorrect description on the title. However, the item also discussed an extract from an email sent to the purchaser by the real estate agent involved, Wayne Skinner, asking for a notation on the SPA seeking verification of the land site to be removed. The Authority upheld a complaint that the item was unfair and misleading, finding that the reporting of the email extract gave the impression that Mr Skinner had chosen to intentionally remove the purchaser’s right to have the title checked, and did not reflect the other protections available to the purchaser in the SPA. The negative impression created by the item was disproportionate and unfair to Mr Skinner, and undue focus was given to him in the context of the item as a whole. The item did not discuss a controversial issue of public importance that triggered the balance standard.

Upheld: Fairness, Accuracy; Not Upheld: Balance

No Order 

Morton and Television New Zealand Ltd - 2017-004 (19 April 2017)

On 14 November 2016, in a 1 News special update, the newsreader updated viewers on events surrounding a 7.8 magnitude earthquake centred near Kaikoura that occurred just after midnight that day. The newsreader stated, ‘there has been another quake-related death at Mt Lyford; that is after someone suffered a heart attack’. The Authority did not uphold a complaint from the partner of the person who died at Mt Lyford that this statement was inaccurate given that his partner had died from earthquake-related injuries, but not a heart attack. The Authority acknowledged these were distressing circumstances for the complainant. It also emphasised, however, the high public interest in the broadcast and the role of the media in providing information to New Zealanders following a significant natural disaster. The Authority found the broadcaster made reasonable efforts in the circumstances to ensure the accuracy of the statement by relying on information provided to it by emergency services. While precise verification was not available at the time of this broadcast, TVNZ ceased referring to a heart attack as the cause of death once it became aware earlier information provided to it may not have been correct. The fairness standard was not applicable in the circumstances.

Not Upheld: Accuracy, Fairness (Action Taken)

Garrett and Radio New Zealand Ltd - 2017-006 (19 April 2017)

A segment on Nine to Noon discussed raising the youth justice age. The presenter interviewed a human rights lawyer, a youth worker and the director of JustSpeak. The Authority did not uphold a complaint that the segment was unbalanced. While the interviewees featured all supported raising the youth justice age, the presenter referred to the existence of alternative views on a number of occasions during the item. The issue was also canvassed in detail in other media coverage during the period of current interest, therefore audiences would be aware of a variety of perspectives beyond those put forward by the interviewees. It was not necessary, in the interests of balance, for the segment to feature a detailed examination of the opposition to raising the youth justice age, and listeners would not have been left uninformed on the issue as a result of the item.

Not Upheld: Balance 

Crow and MediaWorks TV Ltd - ID2017-010 (19 April 2017)

The complainant referred to the Authority a formal complaint about the film Fifty Shades of Grey, which was broadcast on TV3 at 8.30pm on Sunday 22 January 2017. The broadcaster argued that the original complaint had been received prior to the broadcast of the film, and so did not constitute a valid formal complaint (and therefore could not be referred to the Authority). To support its position, the broadcaster referred to the time stamp on the automatic acknowledgement email, which is sent to both the complainant and the broadcaster at the time the complaint is lodged. This time stamp read ‘22 January 2017 at 20:25’ (being five minutes before the film was broadcast). The Authority found that the broadcaster was entitled to rely on this time stamp, and that a valid formal complaint was not lodged with the broadcaster (as it concerned a programme which had not yet been broadcast). The Authority therefore did not have jurisdiction to accept the complainant’s referral.

Declined jurisdiction 

Ryan and NZME Radio Ltd - 2017-005 (24 March 2017)

An audio clip promoting the ZM radio station stated that ZM played ‘hit after hit after goddamn hit’. The Authority did not uphold a complaint that the phrase ‘hit after goddamn hit’ was offensive to those who hold Christian or other religious beliefs and contrary to children’s interests. The Authority acknowledged that use of the term ‘goddamn’ may have caused offence to some listeners. However, in this case it was used as part of the station’s promotional messaging for playing continuous music and was not dwelt upon. Taking into account the right to freedom of expression, and the context of the broadcast, the term ‘goddamn’ could not be said to have encouraged the denigration of, or discrimination against, all Christians or others who hold religious beliefs. The broadcaster adequately considered children’s interests, having regard to the station’s target audience and the expectations of its listeners.

Not Upheld: Discrimination and Denigration, Children’s Interests

Newfield and MediaWorks TV Ltd - 2016-093 (17 March 2017)

An item on Story discussed the accountability of judges in New Zealand. The item referenced a number of high profile criminal judgments by a named District Court Judge that were overturned on appeal, and included a comparison between New Zealand, Switzerland and the United States on the appointment, term and removal of judges. The Authority did not uphold a complaint that this item placed undue emphasis on the decisions of the featured Judge, failed to contrast New Zealand with comparable jurisdictions, failed to cover key information about the judicial complaints service and featured an offensive gesture. The media play an important role in raising issues, such as alleged poor performance of judges, which have an impact on our communities, and this item was in the public interest. The choice to compare New Zealand with judicial systems in the United States and Switzerland was an editorial one open to the broadcaster, and did not result in audiences being misled or misinformed. Finally, the gesture used by the presenter in this item was an innocuous thumb gesture, and not a throat-cutting gesture as alleged by the complainant.

Not Upheld: Balance, Fairness, Accuracy, Good Taste and Decency

Moses and Television New Zealand Ltd - 2016-087 (17 March 2017)

Two items broadcast on Te Karere reported on Green MP Marama Davidson’s experiences as part of the ‘Women’s Boat to Gaza’ protest, which aimed to draw attention to Israel’s naval blockade of Gaza. The Authority upheld a complaint that the reporter’s reference during the first item to the ‘illegal’ Israeli blockade was inaccurate. The legality of the blockade was a contentious and unresolved issue, with two UN reports taking conflicting positions on the point. The Authority therefore considered that the broadcaster should have qualified its statement with reference to the disputed legality of the blockade, rather than referring to it unequivocally as illegal. The Authority did not uphold the complaint under the balance standard that pro-Israeli viewpoints were omitted from the broadcast, noting that a later broadcast of Te Karere returned to Ms Davidson’s story, and featured an Israeli advocate who provided alternative viewpoints to those expressed in the earlier broadcasts, which was sufficient. While the Authority accepted that precise language was required in relation to ongoing international disputes such as the Israeli-Palestinian conflict, it determined that its decision provided adequate guidance to broadcasters and made no order.

Upheld: Accuracy; Not Upheld: Balance; No Order

Gibbs and Radio New Zealand Ltd - 2016-091 (8 March 2017)

An item on Sunday Morning with Wallace Chapman, titled ‘Abortion and Civil Liberties – the Thames Stand-Off’, discussed ‘pro-life’ protestors, Voice for Life, and their longstanding protests outside Thames Hospital. The Authority did not uphold a complaint that the presenter was biased and that his treatment of the ‘pro-life’ representative was negative, unfair and unbalanced in comparison to his treatment of the ‘pro-choice’ representative. The Authority found that Mr Chapman’s treatment of the interviewees did not result in an unbalanced broadcast, as both perspectives on the debate were adequately put forward during the programme. While Mr Chapman’s questioning of the ‘pro-life’ representative was robust, his criticisms related to the Voice for Life group as a whole, and he did not attack the interviewee personally or come across as abusive towards her, such that she was treated unfairly. The allegedly inaccurate statement made by Mr Chapman represented his interpretation of the issues discussed, and as such could be distinguished as analysis, comment or opinion, rather than a point of fact subject to the accuracy standard.

Not Upheld: Balance, Fairness, Accuracy 

Hurrell and SKY Network Television Ltd - 2016-094 (8 March 2017)

Promos for 60 Minutes, The Brokenwood Mysteries, Poldark and 11.22.63 were broadcast on Prime, during an unclassified All Blacks rugby match against Ireland. The Authority did not uphold a complaint alleging that it was inappropriate to broadcast promos for PGR and AO programmes during G-rated host programmes. The Authority noted that the All Blacks match was unclassified, meaning any promos needed to be classified either G or PGR to comply with broadcasting standards. While the promos featured or alluded to adult themes, the depiction of those themes was consistent with the G classification. The promos were unlikely to disturb or offend viewers, including any child viewers who were watching the rugby.

Not Upheld: Good Taste and Decency

Boyce and Radio New Zealand Ltd - 2016-096 (8 March 2017)

A Nine to Noon programme included a segment featuring UK correspondent Dame Ann Leslie. In response to the host’s question ‘What is on your mind this week?’, Dame Leslie commented on the British Labour Party, its leader Jeremy Corbyn and the Black Lives Matter UK organisation. The Authority did not uphold a complaint that Dame Leslie’s comments constituted an attack on Mr Corbyn, denigrated the BLM UK activists, and were inaccurate and unbalanced. Mr Corbyn and BLM UK were not treated unfairly, as both could reasonably expect to be subject to robust media scrutiny as a consequence of their public profile. While the item was a current affairs piece to which the balance standard applied, the issues were approached from Dame Leslie’s perspective and listeners would not have expected alternative views to be given. The statements complained about were clearly Dame Leslie’s opinion, and so were not subject to the requirements of the accuracy standard. The statements about the BLM UK activists did not reach the high level necessary to constitute discrimination or denigration.

Not Upheld: Fairness, Balance, Accuracy and Discrimination and Denigration

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