BSA Decisions Ngā Whakatau a te Mana Whanonga Kaipāho

All BSA's decisions on complaints 1990-present
All Decisions
Garrett and Radio New Zealand Ltd - 2019-056 (18 November 2019)

The Authority did not uphold a complaint that two interviews on Morning Report with contributors to the recent report ‘He Waka Roimata: Transforming our Criminal Justice System’, published by the Te Uepū Hāpai i te Ora: Safe and Effective Justice Advisory Group, breached the balance and accuracy standards. The Authority found that the clear perspective and focus of the interviews, combined with the public interest and ongoing nature of the issue discussed, resulted in a balanced broadcast that would assist listeners in arriving at informed and reasoned opinions. The Authority also found that statements made by a host and an interviewee regarding the ‘three strikes’ law were not statements of fact to which the accuracy standard applied. Finally, the Authority found the interviews were unlikely to mislead viewers through these statements or by omission of certain information.

Not Upheld: Balance, Accuracy

Eliott and Mediaworks TV Ltd - 2019-062 (18 November 2019)

During an episode of Newshub, political editor Tova O’Brien used the term ‘SNAFU’ in reference to a plane the Prime Minister was supposed to be on breaking down. The Authority did not uphold a complaint that the use of the term ‘SNAFU’ was unacceptable and a breach of the good taste and decency standard. The Authority found that, taking into account relevant contextual factors, including the nature of the programme, audience expectations of Newshub and the fact that the offensive word implied was not explicitly stated in the broadcast, the use of ‘SNAFU’ did not threaten community norms of good taste and decency, or justify restricting the right to freedom of expression.

Not Upheld: Good Taste and Decency

Pask and Mediaworks TV Ltd - 2019-057 (18 November 2019)

The Authority has not upheld a complaint that an item on Newshub Live at 6pm concerning US immigration breached the good taste and decency and balance standards. The complaint was that showing the bodies of a toddler and her father who drowned while trying to enter the US was gratuitous, and that the item’s coverage of migrant detention camps and interviews with protestors outside were unbalanced as no comment was included from US authorities. The Authority found that including the images of dead bodies was justified in the public interest, and the warning preceding them was sufficient to enable viewers to exercise choice and control over their viewing, so there was no breach of good taste and decency. Under the balance standard, the Authority found the item was clearly signalled as being focused on the plight and struggles of child migrants primarily from Central America and the obstacles and risks they face, rather than immigration policy itself, therefore comments from US authorities would not be expected. Additionally, the issue is the subject of ongoing media scrutiny around the world, so viewers could reasonably be expected to be aware of significant viewpoints on the issue, including from US authorities, and would not be left significantly misinformed as a result of this item.

Not Upheld: Good Taste and Decency, Balance

Brenner and MediaWorks Radio Ltd - 2019-029 (6 November 2019)

A complaint that Malcolm Brenner was treated unfairly when interviewed for a segment on Dom, Meg and Randell about his previous sexual relationship with a dolphin has been upheld. MediaWorks interviewed Mr Brenner about his relationship with a dolphin but ultimately decided not to broadcast the interview in full. They did however broadcast a small segment of the interview in which one of the hosts called Mr Brenner ‘sick’ and stormed out of the interview. The Authority found that Mr Brenner was treated unfairly and was not adequately informed about the nature of his participation in the broadcast. In particular, he was misled into thinking a four minute version of the interview would be broadcast (rather than only the brief segment including the host’s reaction to him), when the final broadcast had already occurred. The Authority also found that, while listeners may have already formed a negative impression about Mr Brenner, the broadcast of the interview segment had the potential to adversely affect him and he should have been given the opportunity to comment on air. The Authority did not uphold the complaint under the discrimination and denigration, balance and accuracy standards, finding they were not applicable.

Upheld: Fairness
Not Upheld: Discrimination and Denigration, Balance, Accuracy

CA and Television New Zealand Ltd - 2019-042 (29 October 2019)

The Authority did not uphold a complaint that an episode of Sunday about voluntary ‘DIY’ sperm donation in New Zealand, and in particular the complainant’s history of frequent sperm donations, breached broadcasting standards relating to privacy, fairness and accuracy. The Authority found there was a high level of public interest in discussing the risks associated with using DIY sperm donors, as well as CA’s extensive donation history in particular, which outweighed the potential harm to CA. The Authority concluded the programme did not disclose any private information about CA, and overall CA was treated fairly and was given a fair and reasonable opportunity to comment in response to allegations made about him in the programme. Doorstepping CA (approaching him on the street with cameras rolling) was not unfair in the circumstances, and he willingly engaged in a lengthy interview with the reporter. Finally, the Authority did not consider the programme contained any inaccurate statements of fact or would have misled viewers.

Not Upheld: Privacy, Fairness, Accuracy, Good Taste and Decency, Programme Information

EJ, Oughton & Gulf Harbour Healthcare Ltd and Television New Zealand Ltd - 2019-035 (29 October 2019)

Two complaints from the subjects of a Fair Go investigation have not been upheld. The investigation focussed on the sale of a massage product to an elderly man with severe foot pain. The Authority found the privacy of the salesperson was not breached through the brief broadcast of their business card which contained their image and contact details. The Authority found this did not amount to a highly offensive disclosure of private information. The Authority also found the broadcasts did not breach the balance, accuracy and fairness standards, finding that the broadcasts were unlikely to significantly misinform viewers regarding the sale of the product and the product itself. The Authority also found that, while there was public interest in the story, it did not amount to a controversial issue of public importance for the purposes of the balance standard. Finally, the Authority found the company responsible for the sale and the company’s founder had been treated fairly by TVNZ.

Not Upheld: Privacy, Balance, Accuracy, Fairness

Golden and Radio New Zealand Ltd - 2019-027 (29 October 2019)

The Authority has declined to determine a complaint that a broadcast covering the name change of an investment and advisory group from ‘First NZ Capital’ to ‘Jarden’ was inaccurate finding that the complaint was frivolous, trivial and vexatious. The Authority ordered the complainant to pay a reasonable portion of costs to the broadcaster to compensate for the time and resources spent in dealing with the complaint.

Declined to Determine: Accuracy

Order: Section 16(2)(a) – $200 costs to the broadcaster

Hayes and Radio New Zealand Ltd - 2019-047 (10 October 2019)

The Authority has not upheld a complaint that quotes from the book ‘Everything is F*cked’ by Mark Manson, broadcast as part of a review of that book, breached the good taste and decency, programme information and violence standards. The Authority noted that the right to freedom of expression allows individuals to express themselves in their own words, provided this does not cause undue harm. In this case, the nature of the item was clearly signalled by the introduction, and the quotes were contextualised by the reviewer who was using them as examples to emphasise and support his criticism of the book. This enabled listeners to make an informed decision about their listening and that of children in their care. Taking into account contextual factors, such as the adult target audience of Nine to Noon and RNZ National, the broadcast was unlikely to unduly distress or disturb listeners, and children were unlikely to have been listening.

Not Upheld: Good Taste and Decency, Programme Information, Violence

Golden and Radio New Zealand Ltd - ID2019-046 (10 October 2019)

The Authority found it had no jurisdiction to determine a complaint about a segment on Nine to Noon because the complaint did not explicitly or implicitly identify any broadcasting standards breached by the broadcast.

Declined Jurisdiction

Lethborg and MediaWorks TV Ltd - 2019-053 (10 October 2019)

The Authority has not upheld a complaint that a comment made by Dai Henwood referring to the Mountain City Fiddlers breached the good taste and decency and children’s interests standards. The comment, which was made while introducing a country music-themed section in Dancing with the Stars, was found to be within audience expectations for the programme, the presenter, and PGR programmes in general. It was unlikely to cause widespread offence or adversely affect child viewers, and did not reach the threshold requiring regulatory intervention.

Not Upheld: Good Taste and Decency, Children’s Interests

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