BSA Decisions Ngā whakatau a Te Mana Whanonga Kaipāho

All BSA's decisions on complaints 1990-present

All Decisions
Noble and Television New Zealand Ltd - 2011-117

An episode of the reality TV series Police Ten 7 reported on an alleged assault and robbery at a supermarket car park in Wellington. The police interviewed the victim, a man with cerebral palsy and consequent speech impairment. The voiceover made comments questioning the veracity of the victim’s story and the broadcast included two shots of his footwear, a pair of women’s high heels. The Authority upheld the fairness complaint: the man was not adequately informed of the nature of the programme and of his participation, and there was insufficient public interest to justify broadcasting the footage without first informing him. The Authority did not uphold the complaint that the programme breached the privacy, accuracy, and discrimination and denigration standards: the man was identifiable but no private facts were disclosed and filming was in a public place; the commentary reflected the unusual circumstances and genuine views of the police; and the discrimination and denigration standard does not apply to individuals and the broadcast did not encourage the denigration of, or discrimination against, a section of the community. The Authority made no order.

Upheld: Fairness
Not Upheld: Privacy, Accuracy, Discrimination and Denigration

No Order

Wang and TVWorks Ltd - 2011-133

Campbell Live featured a story about a tenant whose family allegedly suffered health problems as a result of living on a property that contained traces of methamphetamine. The Authority upheld the complaint that the item breached the accuracy and fairness standards: it overstated evidence, creating the impression that a ‘P’ lab had existed when the contamination was marginal and could have been caused by smoking, and it failed to include a report which found no trace of methamphetamine. The misleading impression as to the source, location and quantity of methamphetamine contamination, as well as the implication the complainant had done nothing to remediate the problem, resulted in an unfairly negative representation of the complainant, and the complainant’s comments as included were insufficient to counterbalance the damaging implications made about him. The Authority did not uphold the complaint about discrimination and denigration, as the standard does not apply to individuals. The Authority ordered TV3 to pay $1,400 towards the complainant’s legal costs.

Upheld: Accuracy, Fairness
Not Upheld: Discrimination and Denigration
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Order: $1,400 costs to complainant

Fattorini and RadioWorks Ltd - 2012-034

During Robert & Jono’s Drive Show, broadcast on The Rock, one of the hosts told a personal anecdote about a man with Down Syndrome who fell off a swing and hurt himself; the host used the term “mental” several times to refer to people with intellectual disabilities. The Authority did not uphold the complaint that this breached standards relating to good taste and decency, discrimination and denigration, and fairness: the story was conveyed in a light-hearted manner and the term “mental” was used without malice or invective; the co-host made mitigating comments and the host also made comments that were positive towards people with intellectual disabilities; and the man referred to was not “exploited” or “humiliated”.

Not Upheld: Good Taste and Decency, Fairness, Discrimination and Denigration

Waterworth and Wickham and RadioWorks Ltd - 2012-033

The Rock radio station ran a promotion called “Win a Divorce” which culminated in a broadcast on Valentine’s Day during Robert and Jono’s Drive Show. The Authority did not uphold the complaint that the broadcast breached standards relating to good taste and decency, privacy, fairness and responsible programming since the concept of promoting an on-air request for divorce was not reflected in the actual broadcast: it turned out that the two participants had planned to subvert the broadcast from the beginning as a protest against the promotion and they spent the time berating the hosts.

Not Upheld: Good Taste and Decency, Privacy, Fairness, Responsible Programming

George and Television New Zealand Ltd - 2011-132

A TV One documentary entitled A Rotten Shame investigated New Zealand’s leaky homes crisis and sought to expose systematic failures in the building industry that had led to the crisis. The presenter door-stepped a building inspector responsible for inspecting a house eleven years earlier, which had since developed serious problems and had to be demolished. A portion of this interview was included in the programme. The building inspector complained that this breached the controversial issues, accuracy and fairness standards. The Authority held that the action taken by the broadcaster in upholding the door-stepping aspect of the fairness complaint was insufficient. The Authority did not uphold any other part of the complaint: the item focused on systematic failures which led to the leaky homes crisis rather than on the complainant, it included the complainant’s viewpoint, and it did not create a misleading impression about the complainant’s culpability. The Authority ordered TVNZ to pay $500 towards the complainant’s legal costs.

Upheld: Fairness (Action Taken)
Not Upheld: Controversial Issues, Accuracy, Fairness

Order: $500 costs to complainant

JS and TVWorks Ltd - 2011-122

An item on Campbell Live featured two reporters dressed in full burqas using hidden cameras to film the public’s reaction. It included footage of a woman refusing the reporters entry to her shop and questioning their style of dress. The footage was rebroadcast on 3 News and The Jono Project. The programmes made negative comments about the woman’s behaviour. The woman in the footage complained that this breached the privacy, fairness and accuracy standards. The Authority upheld the fairness complaint: the footage was obtained through misrepresentation and the complainant was not informed of the nature of her participation, and the complainant should have been given an opportunity to respond to the negative portrayal of her in the programmes. The Authority did not uphold the privacy and accuracy complaints: the broadcasts did not disclose any private facts and the filming occurred in a public place; the 3 News and Campbell Live items would not have misled viewers into believing the reporters were genuine Muslims, while The Jono Project was not a factual programme to which the standard applied. The Authority ordered TVWorks Ltd to pay $2,000 costs to the Crown.

Upheld: Fairness
Not Upheld: Privacy, Accuracy

Order: $2,000 costs to Crown

Federated Farmers New Zealand and Television New Zealand Ltd - 2011-165

A One News item about a dispute between two local councils stated that the regional council was taking the city council to court “because it says the city is polluting the Manawatu River with sewage”. An out-of-focus image of cattle grazing was displayed during the introduction to the item. The Authority declined to uphold the complaint that this breached the accuracy and discrimination and denigration standards: the image of the cattle was blurry and difficult to discern, the image was not related to the item but the item made it clear that the focus was on pollution from sewage, and farmers are not a section of the community to which the discrimination and denigration standard applies.

Not Upheld: Accuracy, Discrimination and Denigration

Carroll and Television New Zealand Ltd - 2012-008

A One News item on the National Party’s proposed asset sales policy stated that the government had refused to release information under the Official Information Act and that a subsequent complaint to the Ombudsman revealed that the government had received very little official advice regarding its claim about limiting foreign ownership. The Authority did not uphold the complaint that the item was in breach of the accuracy standard: it included comment from Prime Minister John Key and would not have misled viewers.

Not Upheld: Accuracy

Butler and Television New Zealand Ltd - 2011-157

An episode of Good Morning included an interview with author and Associate Professor of Psychology Niki Harrè about her new book on the psychology of sustainability. The Authority did not uphold the complaint that a reference to Niki Harrè as a “psychologist” in a teaser for the item breached the accuracy standard: the single reference to “psychologist” in the teaser was not a material point of fact – the term was used colloquially and not intended to denote a technical meaning, and any impression it created was clarified by the item itself.

Not Upheld: Accuracy

Antrobus and Television New Zealand Ltd - 2012-015

A promo for Bad Santa, screened during the family Christmas movie The Santa Clause 2, contained brief shots of “Bad Santa” smoking and throwing a rock at a car windshield; he told a child sitting on his knee that he “loved a woman who wasn’t clean” and when asked if that was Mrs Santa replied, “No, it was her sister.” The Authority did not uphold the complaint that this breached standards relating to good taste and decency and children’s interests: most viewers would not have been offended by the promo when broadcast in this context, the sexual references were implied and would have gone over the heads of younger viewers, and the promo was correctly rated PGR.

Not Upheld: Good Taste and Decency, Children’s Interests