BSA Decisions Ngā whakatau a Te Mana Whanonga Kaipāho

All BSA's decisions on complaints 1990-present

All Decisions
Hodson and TVWorks Ltd - 2012-012

Campbell Live reported on a woman who, after she miscarried, unsuccessfully sought a refund for baby items purchased from the complainant’s business. The reporter door-stepped the complainant and her co-owner, and footage of this was broadcast. The Authority upheld that the broadcast breached the fairness, accuracy and privacy standards. No previous attempts had been made to obtain comment before door-stepping the shop owners; covert filming and recording of the conversation meant that the owners were not properly informed of the nature of their participation; the owners specifically stated that they did not want to be filmed or recorded; and the tone of programme was negative towards the owners and their position was not adequately presented. The owners were identifiable, and the item disclosed private facts. The Authority ordered payment of $500 to the complainant for breach of privacy and payment of $750 legal costs to the complainant.

Upheld: Privacy, Fairness, Accuracy

Order: $500 compensation to complainant for breach of privacy, $750 legal costs to complainant

Blissett and RadioWorks Ltd - 2012-006

During live talkback on the election “tea tapes” story, Radio Live host Michael Laws commented that “the media have gone mad, rabid. If I had a gun I’d shoot them, put them out of their misery, because they have gone rabid and they may infect others.” He went on to specifically mention the Herald on Sunday and questioned why someone hadn’t taken a shotgun and “cleaned out the entire news room”. A majority of the Authority upheld the complaint that these comments breached the good taste and decency standard: the combination of the length of the statement, its repeated use of graphic imagery, its specificity in relation to identified journalists and its mode of delivery made the statement unacceptable. Notwithstanding the importance of freedom of expression, Mr Laws’ comments went too far. The Authority made no order. In a minority decision, one member argued that the broadcast did not breach the good taste and decency standard because of the context of talkback radio and Mr Laws’ style, and the use of an accepted and well understood colloquialism. The Authority unanimously did not uphold the complaint that the words breached the law and order standard.

Upheld (Majority): Good Taste and Decency
Not Upheld: Law and Order

No Order

McGregor and Triangle Television Ltd - 2012-021

During an episode of Bomber’s Blog, broadcast on Triangle TV at 9.45pm, the presenter used offensive language while reviewing the week’s political news. The same language was displayed onscreen. The Authority did not uphold the complaint that this breached the good taste and decency standard: political commentary and satire are important forms of speech, and taking into account relevant contextual factors most viewers would not have been offended by the language used.

Not Upheld: Good Taste and Decency

Mayne and TVWorks Ltd - 2012-026

An item on Campbell Live reported on a disabled boy who was left alone on a school bus for four-and-a-half hours. The item included footage of an interview with the manager of the bus company responsible. The Authority did not uphold the manager’s complaint that this breached her privacy: while the complainant could have been identified, the item did not disclose any private facts about her in a manner that would be considered highly offensive.

Not Upheld: Privacy

Massey High School and TVWorks Ltd - ID2012-011

An item on Campbell Live reported on bullying at Massey High School. The Authority determined that it does not have jurisdiction to accept a referral of the privacy aspect of the complaint. Massey High School did not refer its complaint to the Authority within the statutory timeframe and the original complaint did not constitute a direct privacy referral.

Declined to Accept Referral

Heerdegen and The Radio Network Ltd - 2012-043

During the Leighton Smith Show on Newstalk ZB, the host discussed verdicts in the Urewera Four case. The complainant phoned the programme and the host subsequently made comments about “nut bars” in New Zealand. The Authority did not uphold the complaint that this breached the discrimination and denigration standard: the standard only applies to sections of the community and not to individuals; it was unclear which section of the community the complainant considered was denigrated or discriminated against; and the host’s comments were clearly his personal opinion and were not specifically directed at the complainant.

Not Upheld: Discrimination and Denigration

Fourie and Television New Zealand Ltd - 2012-002

An episode of Embarrassing Bodies, a reality television series about the treatment of embarrassing medical conditions, was broadcast on TV2 at 8.30pm and included close-up shots of women’s vaginas and of surgical operations being performed on them. The Authority did not uphold the complaint that the programme breached standards relating to good taste and decency, responsible programming and children’s interests: the programme had educational value and the nudity was non-sexual and matter-of-fact; the programme was correctly classified AO and preceded by an adequate warning for nudity and medical scenes; and the clear warning and signposting of likely content gave parents an opportunity to exercise discretion.

Not Upheld: Good Taste and Decency, Responsible Programming, Children’s Interests

Wallis and Television New Zealand Ltd - ID2012-047

An episode of Piha Rescue was broadcast on 16 January 2012 on TV One. The complainant emailed TVNZ’s “Viewer Correspondence” email address expressing concerns about the episode. TVNZ’s email response went into the complainant’s spam email folder. He then referred his complaint to the Authority on the basis that he had not received a response from the broadcaster to his original complaint. The Authority determined that it does not have jurisdiction to accept the referral because the complainant’s original email was not a valid “formal complaint” and TVNZ responded appropriately to his email.

Declined to Accept Referral

Bay of Plenty District Health Board and Television New Zealand Ltd - 2011-154

An item on Te Karere reported that Whakatane Hospital’s Microbiology Department would be closing, with all microbiology services moving to Tauranga. The Authority upheld the complaint that the item was inaccurate and misleading in creating this impression since urgent services would continue to be provided on-site. The broadcaster had not made reasonable efforts to ensure the item’s accuracy. The Authority made no order.

Upheld: Accuracy

No Order

Goddard and Skelton and TVWorks Ltd - 2012-011

An item on Campbell Live, broadcast on TV3 at 7pm, reported on bullying and fighting at Massey High School and showed repeated footage of girls fighting. It was not preceded by a warning. The Authority did not uphold complaints that the item breached standards relating to privacy, accuracy, fairness, responsible programming, children’s interests, and violence. The students shown in the footage were not identifiable to anyone beyond those who already knew about the fighting; the impression created about fighting and bullying at Massey stemmed from the facts of the incident and the response of students and parents; Massey was provided with a reasonable opportunity to comment and its statement was adequately referred to in the item; and while a warning would have been helpful, given the nature and context of the footage the broadcaster adequately considered children’s interests in broadcasting the footage during a current affairs programme at 7pm.

Not Upheld: Privacy, Accuracy, Fairness, Responsible Programming, Children’s Interests, Violence