An item on Story investigated an alleged issue within the Auckland property market. It was introduced: ‘Some real estate agents are helping investors and traders… get the houses first [before auction]’. An actor approached different real estate agencies and asked agents to sell him properties for investment prior to auction and at a lower price, which the presenter claimed would be in breach of the industry code. Amy Wildman, one of the agents approached, was filmed with a hidden camera apparently agreeing to sell a property prior to auction. The Authority upheld a complaint from Ms Wildman that she was treated unfairly. The broadcast was damaging to Ms Wildman and did not fairly represent her position, and the use of the hidden camera footage was, on balance, not justified by public interest considerations. The Authority did not uphold aspects of the complaint that the item was also in breach of Ms Wildman’s privacy and inaccurate.
Upheld: Fairness
Not Upheld: Privacy, Accuracy
Orders: Section 13(1)(a) – statement published online; section 16(1) – legal costs to the complainant $1,000