On 14 November 2016, in a 1 News special update, the newsreader updated viewers on events surrounding a 7.8 magnitude earthquake centred near Kaikoura that occurred just after midnight that day. The newsreader stated, ‘there has been another quake-related death at Mt Lyford; that is after someone suffered a heart attack’. The Authority did not uphold a complaint from the partner of the person who died at Mt Lyford that this statement was inaccurate given that his partner had died from earthquake-related injuries, but not a heart attack. The Authority acknowledged these were distressing circumstances for the complainant. It also emphasised, however, the high public interest in the broadcast and the role of the media in providing information to New Zealanders following a significant natural disaster. The Authority found the broadcaster made reasonable efforts in the circumstances to ensure the accuracy of the statement by relying on information provided to it by emergency services. While precise verification was not available at the time of this broadcast, TVNZ ceased referring to a heart attack as the cause of death once it became aware earlier information provided to it may not have been correct. The fairness standard was not applicable in the circumstances.
Not Upheld: Accuracy, Fairness (Action Taken)