BSA Decisions Ngā Whakatau a te Mana Whanonga Kaipāho

All BSA's decisions on complaints 1990-present
All Decisions
Amery and Television New Zealand Ltd - 2018-057 (10 October 2018)

The Authority has not upheld a complaint about an episode of Breakfast, in which the hosts and viewer feedback discussed people stealing at supermarket self-service checkouts by putting in the wrong code for items they are purchasing. The Authority found the programme did not actively encourage viewers to steal or break the law in breach of the law and order standard. Across the programme as a whole, the hosts and viewers offered a range of views on the ethics of stealing at self-checkouts, including strong views against such behaviour, and clearly acknowledged it was ‘theft’ and illegal. The tone of the discussion was consistent with audience expectations of Breakfast and its hosts, and would not have unduly offended or distressed viewers, so the good taste and decency standard was also not breached.

Not Upheld: Law and Order, Good Taste and Decency

Hall & Large and Television New Zealand Ltd - 2018-061 (10 October 2018)

Two complaints regarding an episode of Shortland Street were not upheld. In the episode a new character appointed CEO of the Shortland Street hospital commented, ‘Puffed up, privileged Pakeha men drunk on control, terrified of change… we are the future, Esther, not them,’ referring to the hospital’s management. Complaints were made that this statement was sexist, racist and offensive to white men. The Authority reviewed the programme and relevant contextual factors, including established expectations of Shortland Street as a long-running, fictional soap opera/drama, and concluded the character’s statement did not breach broadcasting standards. It found upholding the complaints in this context would unreasonably limit the right to freedom of expression.

Not Upheld: Discrimination and Denigration, Good Taste and Decency, Balance, Accuracy, Fairness

Seafood New Zealand Ltd and Radio New Zealand Ltd - 2018-054 (19 September 2018)

A complaint from Seafood New Zealand Ltd (Seafood NZ) about an interview between Morning Report host Guyon Espiner and Dr Russell Norman of Greenpeace was not upheld. Dr Norman and Mr Espiner discussed Greenpeace’s view that the Ministry for Primary Industries (MPI) had been ‘captured’ by the fishing industry, and why MPI has not prosecuted anyone for under-reporting whiting catches, with reference to a leaked MPI report from 2012. While RNZ acknowledged the interview did not meet its internal editorial guidelines, as it should have at least acknowledged the views of other stakeholders, the Authority did not find any breach of broadcasting standards. The Authority found the interview was unlikely to mislead listeners as it was clear that the interview comprised Dr Norman’s and Greenpeace’s opinions and analysis. The Authority noted that, although the interview was clearly presented as being from Greenpeace’s perspective, Mr Espiner did challenge Dr Norman during the interview, and another broadcast later the same day contained comment from both Seafood NZ and MPI. The Authority emphasised the importance of holding central government departments to account in a way that is balanced and fair, and concluded that in this instance the broadcaster achieved this and did not breach broadcasting standards.

 Not Upheld: Accuracy, Balance, Fairness, Discrimination and Denigration

Kelleher and MediaWorks Radio Ltd - 2018-056 (19 September 2018)

A complaint regarding a comment made by radio host Wendyl Nissen about US President Donald Trump has not been upheld. During the segment, which reviewed the book, ‘The President is Missing’, Ms Nissen commented, ‘Wouldn’t that be great if [US President Donald] Trump just went missing? Like we just never heard from him again because someone killed him and put him at the bottom of the ocean…?’ The Authority found the comment did not breach broadcasting standards. This was a flippant comment that was intended to be humorous and was in line with audience expectations for the programme, particularly considering the robust talkback radio environment. The Authority emphasised that humour is an important aspect of freedom of expression and found that limiting the broadcaster’s right to freedom of expression on this occasion would be unjustified.

Not Upheld: Violence, Law and Order  

Hurley and MediaWorks TV Ltd - ID2018-068 (19 September 2018)

The Authority declined jurisdiction to accept and consider a complaint referral about a video uploaded to video-sharing website platform YouTube, which featured clips from a broadcast of The Project. The Authority noted that its jurisdiction, which is prescribed under the Broadcasting Act 1989, is limited to consideration of formal complaints about television and radio broadcasts. In this case, the complainant was concerned about content uploaded to YouTube and edited by a third party. The content of the video predominantly comprised commentary by that third party. The Authority therefore did not have jurisdiction to accept and consider the complaint referral.

Declined Jurisdiction

IY and MediaWorks TV Ltd - 2018-032 (5 September 2018)

On 13 March 2018, an item on Newshub reported on allegations of sexual assault and harassment at a Young Labour camp. The item included photos of the camp attendees, sourced from public social media accounts, with no masking or blurring. The Authority upheld a direct privacy complaint from IY, who was featured in the photos, that this item breached their privacy. The Authority noted the value of the broadcast in reporting on the response of the Labour Party to the allegations, but emphasised the high level of potential harm that could be caused to the individuals involved. The Authority found that, while the photos were available in the public domain at the time of broadcast (they were removed from social media platforms following the allegations being made public), they were shown during a story reporting on alleged sexual assault, which changed the quality of the information and the context in which the photos were made available to the public. The complainant had a reasonable expectation of privacy over their image in this context, and the disclosure of their image, in connection with the allegations reported on, caused significant distress and was highly offensive. The Authority commented that care needed to be taken by broadcasters when using social media content, particularly in sensitive circumstances.

Upheld: Privacy. Orders: Section 13(1)(d) $3,000 privacy compensation; Section 16(4) $2,000 costs to the Crown.

Wellington Palestine Group and MediaWorks TV Ltd - 2018-053 (5 September 2018)

The Authority has not upheld a complaint that the use of the term ‘disputed’ in a Newshub item, to describe the land the United States (US) Embassy sits on in East Jerusalem, breached the accuracy standard. The broadcast covered a recent protest in Gaza over the opening of the US Embassy in Jerusalem and the US calling Jerusalem the capital of Israel. The Authority noted that the accuracy standard requires only that the broadcaster make ‘reasonable efforts’ to ensure the accuracy of the broadcast. In this case, the reporter used the term ‘disputed’ in the ordinary sense of the word, to identify the US Embassy’s location, which is the subject of dispute between Palestine and Israel. The Authority acknowledged the importance of terminology when reporting on the Israel-Palestine conflict, particularly when describing the status of the land that was the subject of this broadcast. However, on this occasion, the Authority considered that, while the term ‘disputed’ was not the most appropriate term available, it was not inaccurate to the extent requiring the Authority to intervene and uphold the complaint. The Authority noted that when locations of political and historical significance are described, broadcasters should endeavour to use terms adopted by internationally recognised organisations such as the UN.

Not Upheld: Accuracy

Morris and SKY Network Television Ltd - 2018-050 (24 August 2018)

The Authority has not upheld a complaint that a story on Prime News, reporting on incorrect deductions that were made from a solo mother’s benefit, was inaccurate and resulted in Work and Income New Zealand (WINZ) being treated unfairly. The featured mother was repaid $7,000 from WINZ after discovering that deductions had been made from her benefit in error, as she qualified for an exemption from a policy requiring her to identify the father of her child. The Authority considered that the item was a fair and accurate report on the issue. WINZ was the agency responsible for administering the woman’s benefit and for making the deductions under legislation. It was therefore reasonable for the broadcaster to refer to WINZ and to rely on comment from the Minister for Social Development in response. While the story may have been critical of the policy and of the incorrect deductions that were made, the Authority considered that upholding this complaint would represent an unreasonable and unjustified limit on the broadcaster’s right to freedom of expression, and therefore did not uphold the complaint.

Not Upheld: Accuracy, Fairness

Shierlaw and Television New Zealand Ltd - 2018-042 (24 August 2018)

The Authority has not upheld a complaint that a discussion on Breakfast, about controversial comments made by Israel Folau, was in breach of the balance broadcasting standard. During the discussion, weather reporter, Matty McLean, gave his opinion on the comments, saying that he found them to be harmful. The Authority recognised that Mr Folau’s comments sparked ongoing public debate about the right to freedom of expression and harm. The discussion on Breakfast therefore amounted to discussion of a controversial issue of public importance under the standard. However, the Authority considered Mr McLean was clearly expressing his opinion on the issue and was entitled to do so, given Breakfast’s well-established programme format which includes the hosts expressing their views on current events. Differing perspectives on the topic were also available in surrounding media, so viewers could reasonably be expected to be aware of the significant points of view on this issue. For these reasons, the Authority considered that upholding this complaint would represent an unjustified and unreasonable limit on the broadcaster’s right to freedom of expression.

Not Upheld: Balance   

Harvey and Lorck and MediaWorks TV Ltd - 2018-036 (24 August 2018)

Over two evenings, on 20 and 21 January 2018, Newshub reported on the delayed launch of a rocket from the Māhia Peninsula, due to a boat being in the exclusion zone around the launch site. The first item strongly implied that Hastings District Councillor Damon Harvey was responsible for the delayed launch, referring to a tweet, featuring a photo of the launch site, that the reporter said was tweeted by Mr Harvey ‘around the same time’ as the launch delay. The second item included a short comment from an interview with Mr Harvey. The Authority found parts of these broadcasts were inaccurate and misleading, and were unfair to Mr Harvey. The broadcaster relied on social media content as a basis for the story without taking reasonable steps to inform the complainants of their contribution to the programme, or to verify that the content was what the reporter claimed. As a result, viewers were misled about who was responsible for the launch delay. Mr Harvey’s interview comments were also edited in a way that was misleading and unfair, so he was not given a fair and reasonable opportunity to respond to the story.  

Upheld: Accuracy, Fairness. Orders: Section 13(1)(a) broadcast statement on air, online and in print; Section 16(1) $2,000 legal costs to complainant; Section 16(4) $1,000 costs to the Crown

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