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Our website has links to the main New Zealand broadcasters website and contact details (see Broadcaster Links).

Here are some other useful contact information. 

A PDF version can be downloaded here.

 

 

ABLE (caption and audio description service)

 

www.able.co.nz

 

Advertising Standards Authority (help line)
deals with complaints about advertisements

 

0800 243 357
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www.asa.co.nz

APRA (The Australian Performing Right Assn) 
issues licences for business to play recorded music in public

0800 692 772
www.apra.co.nz


Births Deaths and Marriages
copy of birth certificate required

0800 22 52 52


BSA free phone number

080 366 996

Coalition for Better Broadcasting 
advocates for higher standards & better contents

021 666 297
www.betterbroadcasting.co.nz

Complaints agencies:
for list of all agencies dealing with complaints

Complaint Line
www.complaintline.org.nz
Consumer Affairs
deals with scams
information on how to complain for consumers


04 474 2750
www.consumeraffairs.govt.nz/scamswww.consumeraffairs.govt.nz/for-consumers/how-to-complain
Copyright:
Copyright Council of New Zealand
Ministry of Business, Innovation and Employment (MBIE)

www.copyright.org.nz
www.med.govt.nz/business/intellectual-property/copyright
Department of Building and Housing
PO Box 10729
Wellington 6143

0800 737 666 



Freeview channels not working:
Going Digital

0800 373 384 (Freeview 0800 number)
www.goingdigital.co.nz
Fair Go
Private Bag
Auckland Mail Centre



NO phone calls
fax: 09 916 7170
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tvnz.co.nz/tvnz-corporate-comms/making-formal-complaint

Film Censonr: 
Office of Film and Litterature Classification (OFLC)

0508 236 767
www.classificationoffice.govt.nz
Frequencies:
Radio Spectrum

0508 776 463
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Freeview
also see Broadcaster Links on our website

0800 373 384
www.freeviewnz.tv
Interference, on radio or TV:
Radio Spectrum

0508 776 463
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Kordia
deals with TV signal problems

09 551 7000
www.kordia.co.nz
Licences to play recorded music in public:
The Australasian Performing Right Assn (APRA)
Phonographic Performances (PPNZ) 


0800 887 769
0800 692 772

Māori Television
PO Box 113017
Newmarket
Auckland 1149

09 539 7000
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www.maoritelevision.com
MediaWorks Radio Ltd
Private Bag 92624
Auckland 1150
(= Radio Live, The Edge, More FM, The Breeze,
Solid Gold, George FM, The Rock, Mai FM)


09 928 9000; NO 0800 number
fax 09 366 5999
www.mediaworks.co.nz/Radio/Contact.aspx
MediaWorks TV Ltd
Private Bag 92624
Auckland 1150
(= TV3, FOUR, C4, The Edge TV)


09 928 9000; NO 0800 number
fax 09 366 5999
www.mediaworks.co.nz/TV/ContactUs.aspx

Minister of Broadcasting – Amy Adams

04 817 9999

Ministry of Business, Innovation and Employment (MBIE)
deals with copyright

 

04 472 0030
www.med.govt.nz/business/intellectual-property/copyright
Ministry of Culture and Heritage
deals with advertising hours on public holidays

04 499 4229
www.mch.govt.nz
NetSafe
PO Box 9386
Newmarket
Auckland 1149
deals with cyber safety and gives security advice 

0508 638 723
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www.netsafe.org.nz
News TVNZ


0800 886 397
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Newstalk ZB
Newstalk ZB studio

09 373 0000
0800 801 080 

New Zealand Press Council
deals with complaints about print media


04 473 5220
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Online Media Standards Authority (OMSA)
deals with complaints about news content on broadcasters' websites that has NOT also been broadcast on TV or radio

This email address is being protected from spambots. You need JavaScript enabled to view it.
www.omsa.co.nz


ORCON Disputes
Also refer to TDR (Telecommunications Dispute Resolution Service)

0800 13 14 15
www.tdr.org.nz
Office of Film and Literature Classification (OFLC)
censorship of films and other forms of publication

0508 236 767
www.classificationoffice.govt.nz
PPNZ (Phonographic Performances)
issues licences for businesses to play recorded music in public

0800 887 769
www.ppnz.co.nz
Prime TV
PO Box 9059
Newmarket
Auckland 1149

09 579 9999
0800 759 759 (call centre)
www.primetv.co.nz
Print media complaints:
NZ Press Council

04 473 5220
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Radio licence applications (includes amateur ham radio); queries re frequencies:
Radio Spectrum

0508 776 463
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www.rsm.govt.nz
Privacy Commissioner
PO Box 10094
The Terrace
Wellington 6143

0800 803 909
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.privacy.org.nz
Radio New Zealand Concert
PO Box 123
Wellington 6140

04 474 1999
fax: 04 474 1761
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.radionz.co.nz/concert 
Radio New Zealand National
PO Box 123
Wellington 6140


04 474 1999
fax: 04 474 1459
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www.radionz.co.nz/national

Radio New Zealand radio reception problems 
(reception anywhere in New Zealand)

0800 435 772


Radio Spectrum
TV & radio licence applications, frequencies

0508 776 463
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Radio Sport (talkback line)

0800 82 55 77

Scams:
Consumer Affairs 

04 474 2750
www.consumeraffairs.govt.nz/scams
SKY Television
PO Box 9059
Newmarket
Auckland 1149 

09 579 9999; 0800 759 759 (call centre)
NO 0800 number for complaints
fax: 09 579 8355
www.skytv.co.nz
Television New Zealand (= TV One, TV2)
PO Box 3819
Auckland 1140



09 916 7000
NO 0800 number
www.tvnz.co.nz
tvnz.co.nz/tvnz-corporate-comms/making-formal-complaint

The Radio Network (TRN)
Private Bag 92198
Auckland 1142
(= Newstalk ZB, Radio Sport, ZM, Classic Hits etc)

09 373 0000
www.radionetwork.co.nz
TV licence applications, frequencies:
Radio Spectrum

0508 776 463
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www.rsm.org.nz
TV signal problems:
Kordia

09 551 7000
www.kordia.co.nz