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We are all back on deck now and looking forward to the year ahead.

Wishing you all a happy and restful break!

Our office is closed from today until Monday, 6th January 2014.

For complaint timeframes over the holiday period please click on the Read More link below.

Ten decisions were released today. Click on the Latest Decisions button below to see these decisions.

We have released decisions on two complaints about Seven Sharp. One was partly upheld and the other was declined.

WSusan and Shane eGovWatch smalleste are delighted with a recent assessment by the e-Gov Watch team – we were the top-ranked website out of 110 government sites assessed.

Shane Middlemiss, Director of e-Gov Watch Ltd, recently visited BSA's Wellington Office and congratulated BSA Chief Executive, Susan Freeman-Greene.

Our thanks to everyone involved, and in particular to our web developer, E2 Digital of Christchurch.