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Would you like a full explanation of the complaints process in your own language? See BSA's How to Complain Guides below.

Note!
The How to Complain Guide is due for review and some of the contact information in these guides may no longer be current. You can find up-to-date broadcaster contact details under Broadcaster Links on this website. BSA's contact details appear under Contact Us.

Complaint Guide Arabic PDF242.70 KB

Complaint Guide Chinese PDF495.23 KB

Complaint Guide Cook Island Māori PDF157.72 KB

Complaint Guide English PDF207.41 KB 

Complaint Guide Farsi PDF75.81 KB

Complaint Guide Hindi PDF73.47 KB

Complaint Guide Khmer PDF131.71 KB

Complaint Guide Korean PDF216.61 KB

Complaint Guide Māori PDF193.49 KB

Complaint Guide Niuean PDF127.89 KB

Complaint Guide Punjabi PDF117.6 KB

Complaint Guide Samoan PDF127.84 KB

Complaint Guide Somali PDF50.45 KB

Complaint Guide Thai PDF69.01 KB


Complaint Guide Tokelauan PDF50.53 KB

Complaint Guide Tongan PDF137.21 KB

Complaint Guide Vietnamese PDF192.13 KB


In the list below you can find a translation under your own language: