If your query is about a complaint, please see the options under Making a Complaint.
email for all other enquiries to the BSA
04 382 9508 (from outside New Zealand +64 4 382 9508)
0800 366 996
Outside of ordinary office hours the freephone connects to spoken information on how to make a complaint (this service is only available in New Zealand)
04 382 9543 (from outside New Zealand +64 4 382 9543)
PO Box 9213
119 Ghuznee Street
Please direct all media enquires to John King on 027 610 8896
For a comprehensive list of other agencies dealing with complaints, please go to Complaint Line.